Very friendly and helpful young man at desk. Made online reservation. The whole process went very smoothly.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Did not have a pleasant phone experience with Rhonda at the actual location. However, the 2 representatives I spoke with on the phone made up on the customer service part. They were very helpful and f... See more
Renting the unit was simple online, they are clean, and my unit is climate controlled and it is actually quite cool inside the building. The only downside I can think of is that there seems to be no c... See more
Friendly staff, she took me on a tour, but I reserved online because it was a little cheaper.
Company details
Written by the company
Founded in 1986 and proudly family owned and operated, The Storage Center has provided the extra space you need for over three decades. With our roots firmly grounded in Baton Rouge, Louisiana, we have since blossomed into a network of over 60 state-of-the-art facilities spanning the United States. Today, we continue to provide the same top-notch residential and commercial self storage solutions with all the modern features and amenities you are looking for, and we look forward to continuing to serve you well into the future.
Contact info
2130 W Willow St, 70583, Scott, LA, United States
- 337-366-6592
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very friendly and helpful young man at…
Very friendly and helpful young man at desk. Made online reservation. The whole process went very smoothly.
Manager was so polite
Friendly environment clean space fast…
Friendly environment clean space fast service
Customer service of the two gentlemen
I had an incident where my ex threw all of my belongings and scattered it all over the parking lot. I had two gentlemen that worked there I don't know their names( two African American gentlemen) I totally forgot ; when I say they were more welcoming and helpful, I literally cried!! I tried to help financially they told me no that was their job. I think they should receive some type of financial reward or something some type of recognition will be definitely grateful on my behalf.
The front desk guy was very nice and…
The front desk guy was very nice and easy to work with.
Simple to get into and rent a spot…
Simple to get into and rent a spot great service !
Customer service was excellent and…
Customer service was excellent and answered all of my questions.
Everything is great
Everything is great, just wish this location had dolly's or carts to move big furniture. Most places do, it's hard to move without it.
Great units, Bring a dolly just in case!
Renting the unit was simple online, they are clean, and my unit is climate controlled and it is actually quite cool inside the building. The only downside I can think of is that there seems to be no carts or dollies to help with moving things, but I may have just not found them yet.
Did not have a pleasant phone…
Did not have a pleasant phone experience with Rhonda at the actual location. However, the 2 representatives I spoke with on the phone made up on the customer service part. They were very helpful and friendly.
Staff was great and made it easy to…
Staff was great and made it easy to rent. The facility was nice and clean.
Super helpful and kind!
Lanijah was amazing
Lanijah was amazing! She went above and beyond to help me today! Great service! Thank you so much!
Transaction was seamless and staff was…
Transaction was seamless and staff was very professional.
Friendly staff
Friendly staff, she took me on a tour, but I reserved online because it was a little cheaper.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







