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The Storage Center - Willow Reviews 22

TrustScore 4.5 out of 5

4.5

2130 W Willow St, 70583 Scott, LA, US


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See what reviewers are saying

Rated 5 out of 5 stars

Very friendly and helpful young man at desk. Made online reservation. The whole process went very smoothly.

Rated 5 out of 5 stars

Did not have a pleasant phone experience with Rhonda at the actual location. However, the 2 representatives I spoke with on the phone made up on the customer service part. They were very helpful and f... See more

Rated 4 out of 5 stars

Renting the unit was simple online, they are clean, and my unit is climate controlled and it is actually quite cool inside the building. The only downside I can think of is that there seems to be no c... See more

Rated 5 out of 5 stars

Friendly staff, she took me on a tour, but I reserved online because it was a little cheaper.


Company details

  1. Self-Storage Facility
  2. Moving Supply Store
  3. Storage Facility

Written by the company

Founded in 1986 and proudly family owned and operated, The Storage Center has provided the extra space you need for over three decades. With our roots firmly grounded in Baton Rouge, Louisiana, we have since blossomed into a network of over 60 state-of-the-art facilities spanning the United States. Today, we continue to provide the same top-notch residential and commercial self storage solutions with all the modern features and amenities you are looking for, and we look forward to continuing to serve you well into the future.


Contact info

  • 2130 W Willow St, 70583, Scott, LA, United States

  • 337-366-6592

4.5

Excellent

TrustScore 4.5 out of 5

22 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Customer service of the two gentlemen

I had an incident where my ex threw all of my belongings and scattered it all over the parking lot. I had two gentlemen that worked there I don't know their names( two African American gentlemen) I totally forgot ; when I say they were more welcoming and helpful, I literally cried!! I tried to help financially they told me no that was their job. I think they should receive some type of financial reward or something some type of recognition will be definitely grateful on my behalf.

September 30, 2025
Rated 4 out of 5 stars

Great units, Bring a dolly just in case!

Renting the unit was simple online, they are clean, and my unit is climate controlled and it is actually quite cool inside the building. The only downside I can think of is that there seems to be no carts or dollies to help with moving things, but I may have just not found them yet.

August 1, 2025
Rated 5 out of 5 stars

Did not have a pleasant phone…

Did not have a pleasant phone experience with Rhonda at the actual location. However, the 2 representatives I spoke with on the phone made up on the customer service part. They were very helpful and friendly.

August 4, 2025
Rated 5 out of 5 stars

Friendly staff

Friendly staff, she took me on a tour, but I reserved online because it was a little cheaper.

February 1, 2025

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