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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the customer service, finding it unhelpful and difficult to reach a real person. They also encountered issues with products, including quality concerns and incorrect items. Customers also frequently report problems with their orders, such as missed deliveries or items not arriving as expected. The return policy and process were a major source of frustration, with many struggling to complete returns or receive refunds. Additionally, delivery was often criticized for being unreliable and slow.

What people talk about most

Order

Customers consistently express strong dissatisfaction with their orders. Many reviewers report not receiving... See more

Product

People report negative experiences with product. Many customers state that their ordered products never... See more

Refund

Reviewers express significant dissatisfaction with the refund process. Many customers report not receiving... See more

Customer service

Consumers find customer service to be negative. Many reviewers report that the support email is not... See more

Delivery service

Customers consistently express strong dissatisfaction with the delivery service. Many report that their... See more

Based on these reviews

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY! Total scam, wish I had seen these reviews before I ordered. Placed an order end of February for my sons birthday and still not received anything. Bog standard response from c... See more

Rated 1 out of 5 stars

Joke of a company. placed an order 26/2/25 and still no items nearlt 6 months later! tried numerous times for a refund but kept getting the same automated response saying as the items are in transit... See more

Rated 1 out of 5 stars

Terrible company. Sold me a defective stress shot and when I tried declaring it to customer service they kept telling me that they would look at my inquiry but never did, then they ignored my emails... See more

Rated 1 out of 5 stars

Ordered one time, no problem. Ordered a second time, big mistake. It's now been 9 weeks and the order has not even changed from "ordered" to "shipped". I've been in contact with customer support seve... See more


Company details

  1. Toy and Game Manufacturer

Written by the company

Stress Relief at Your Fingertips: The Stress Shot is designed to provide a unique way to unwind and relax. With our blasters, you can engage your fingers and hands, helping to alleviate stress and tension in a fun and harmless manner. Equipped with the coolest features, our durable design ensures longevity and relaxation.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

177 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I've been waiting for a year now and…

I've been waiting for a year now and should I still be waiting? 1 STAR DO NOT BUY! p.s. I've been trying to contact them but won't respnd and the only they did respond they said it's coming but its delayed DELAYED?? For a year REALLY?! SCAM SCAM SCAM. I wish I could do 0 star 72 bucks that my grandma used for a Christmas present that never came I HATE that the company is getting away wiith these scams.

December 10, 2025
Unprompted review
Rated 1 out of 5 stars

Hi so stress shot idk if I trust it I…

Hi so stress shot idk if I trust it I ordered it 15th of Feb 2026 and it’s now 25th of feb 2026 Isk if it is still on the way but my order number doesnt come up when I try to track my order number is #1033 and it might not be coming I hope it does I’m reling on you

February 25, 2026
Unprompted review
Rated 1 out of 5 stars

Worst company in the world

Worst company in the world. Openly scamming people. Will pretend to send you a product, string you along until you cant do a charge back. Straight up will block your email when you ask why they have delayed in sending, the moment that charge backs cant be done.

April 15, 2025
Unprompted review
Rated 1 out of 5 stars

I place an order in May this year…

I place an order in May this year (2025) we nearly in September now and have still not received my order.
The email address does not work so you cannot contact them. AVOID they are scam merchants.

August 29, 2025
Unprompted review
Rated 1 out of 5 stars

Disgusting company

I would give Zero stars if I could. I have waited 6 months and still no toy guns I ordered. They cost £60! My son who is aged 10 saved all his pocket money up to buy them. Really disgusting behaviour, clearly scam place. Everytime I've emailed or attempted to phone I get the same response, 'they are on there way but have been delayed' Very Very Bad! Needs banning and reporting. I can't believe companies can get away with this!

August 29, 2025
Unprompted review
Rated 1 out of 5 stars

No order after 1/2 year

Ordered 2 guns half a year ago. Still nothing. They say that they cant give me a refund cuz they already shipped it.
!!!SCAM DONT BUY!!!

August 15, 2025
Unprompted review
Rated 1 out of 5 stars

MORE NEWS on DON'T BUY

MORE NEWS on DON'T BUY. Stress shot's support email or general email is now bouncing back emails you send. Should you buy from these people? Absolutely NOT. That's a child's saving taken by an unscuplious individual.

More for you to think about, if you want your money back from the bank, there is a cut off date. I made my order in March, I contacted my bank and I am passed my time to retrieve my money back. Because the purchase is is under £100, it can't be taken further either. The emails of 'its been looked at' from Stress Shot keep you hanging on, then it's too late for the bank to help.

August 13, 2025
Unprompted review
Rated 1 out of 5 stars

WARNING- DO NOT BUY!

WARNING: Do not waste your money here. You will likely never receive your order or a refund. I placed an order with thestressshot.com in July 2024 and never received the goods. It’s now August 2025 – over a year later ! and nothing has arrived. I contacted them multiple times, and they gave vague responses.

To make matters worse, the “support” email they list does not even work – messages bounce back as undeliverable. This is a SCAM!

August 12, 2025
Unprompted review
Rated 1 out of 5 stars

Joke of a company

Joke of a company. placed an order 26/2/25 and still no items nearlt 6 months later! tried numerous times for a refund but kept getting the same automated response saying as the items are in transit a refund cannot be processed. finally got through to Cristene who says she has escalated it and waiting for a response from the "refund team" over 2 weeks later and i am having to chase up still. avoid these scammers at all cost!

update* support email address now seems to no longer exist so cant even contact the company!

August 5, 2025
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. Ordered on 4/21/25 and as of today 7/31/25 we have not received our order. The company kept saying it was due to delays in shipping and would be arriving soon.They even said at one point they were attempting to deliver but could never provide a tracking number. Somebody could have walked/swam it here by now.

April 21, 2025
Unprompted review
Rated 1 out of 5 stars

Dodge this company

Been three months since ordering, haven't seen anything yet. Mail conversations lead to nowhere.

Order cannot be canceled.. dodge this company while you can.

July 28, 2025
Unprompted review
Rated 1 out of 5 stars

Delivery time OVER 3 months

The delivery is awful. I have waited 3 months so far and still not received my products. I have emailed 2x and both they say it is on the way, with no time frame or updated delivery date. Awful service will not be buying from them again.

July 23, 2025
Unprompted review
Rated 1 out of 5 stars

Ripped off

Ripped off. Been over 100 days since ordering, Christine 'chasing it up' but no progress.

March 19, 2025
Unprompted review
Rated 1 out of 5 stars

My order has not arrived for 5 months…

My order has not arrived for 5 months now:) Absolutely garbage company, selling a product that never arrives to the customer's address and throw generic responses by customer "support". If you can, report them to Shopify and your local consumer protection agency

July 8, 2025
Unprompted review
Rated 1 out of 5 stars

DONT TRUST THIS SITE

I had to give a star so write review otherwise would be a zero DONT TRUST THIS COMPANY Bought 3 guns on 8 March I still have not got them 4 months later I just get same email re plain we are trying to locate your order and when asked after 3 months for a refund surprise surprise I have not had that either this is a fraud money stealing company you will waste your money will not get your order or refund

March 8, 2025
Unprompted review

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