Thesupermade 

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Rated 1 out of 5 stars

Terrible Experience – Avoid This Shop! I regret shopping at thesupermade. The items I received were low quality, and the sizing was completely off. I tried reaching out multiple times through the... See more

Company replied

Rated 5 out of 5 stars

My first time ordering from them I was a bit skeptical, which is normal ordering from any place that is new. I ordered some sweat pants shipped quickly and product came as described and was of great q... See more

Company replied

Rated 1 out of 5 stars

Horrible! How does this store still exist with the worst quality and poor customer service? Stay away. And forget about trying to return. They will not honor it. What's worse - they hire many staf... See more

Company replied

Rated 5 out of 5 stars

I don’t usually leave reviews, but Supermade honestly surprised me. The quality is way better than I expected. The fabric feels heavy and premium, not that cheap thin material. The fit is exact... See more

Company replied

Company details

  1. Clothing Store

Written by the company

At Thesupermade, we take inspiration from rappers and street fashion. Our curated collections for all genders are assembled combining contemporary and classic.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Earned a fan/repeating customer!

My first time ordering from them I was a bit skeptical, which is normal ordering from any place that is new. I ordered some sweat pants shipped quickly and product came as described and was of great quality. With that being said, I order a shirt not too long after and I got the same results. Would order from again!

April 23, 2026
Unprompted review
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Reply from Thesupermade

Hi Chris Johnson,

Thank you so much for your wonderful review! It's gratifying to know that our products have met your expectations. We take great pride in crafting items that not only meet but also exceed our customers' needs and desires.

Have a great day!

Rated 3 out of 5 stars

The clothes were alright

The clothes were alright. Sort of fast fashion. And took forever to arrive. Overpriced.

January 23, 2026
Unprompted review
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Reply from Thesupermade

Hi Tyler Spatafore,

Thanks so much for your review. Please don't hesitate to reach out if you need any assistance in the future.

Rated 1 out of 5 stars

Terrible Experience

Terrible Experience – Avoid This Shop!

I regret shopping at thesupermade. The items I received were low quality, and the sizing was completely off. I tried reaching out multiple times through their ticket system and emails to request a return, but I've gotten ZERO response. It's been days with no acknowledgment of my issue.

The lack of customer service and poor product quality is beyond disappointing. Do yourself a favor and avoid this shop at all costs. They clearly don’t care about their customers.

April 18, 2026
Unprompted review
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Reply from Thesupermade

Dear Christopher Botzenhart,

We have already sent you a link to upload your return tracking number. Please simply upload it successfully, and once the package is delivered to us, we will proactively process your refund.

Kindly check your email for the link.

We sincerely apologize for the inconvenience caused and appreciate your understanding.

Best,

Rated 3 out of 5 stars

I genuinely enjoyed the whole…

I genuinely enjoyed the whole experience. From vin the product, everything felt smooth and reliable. Would recommend giving it a try.

March 30, 2026
Unprompted review
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Reply from Thesupermade

Hi Brandon Lewis,

Thanks so much for your positive review! We're delighted that you enjoyed the product. Please don't hesitate to reach out if you need any assistance in the future.

Rated 3 out of 5 stars

Thesupermade has potential

Thesupermade has potential, but consistency seems like an issue. One item was great, another felt slightly off.

March 29, 2026
Unprompted review
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Reply from Thesupermade

Hi Emily Patterson,

We truly appreciate your kind words! Thank you for choosing us and for taking the time to leave a review.

Rated 3 out of 5 stars

When I used the hoodie for daily wear

When I used the hoodie for daily wear, it quickly became my go-to. Comfortable, durable, and easy to style with anything.

March 31, 2026
Unprompted review
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Reply from Thesupermade

Hi Nina Frei,

Thank you for taking the time to share your positive feedback. We truly appreciate your support and are pleased to know that you’re satisfied with your order.

Rated 3 out of 5 stars

The product looks great in real life

The product looks great in real life, not just in pictures. That said, shipping time could be improved a bit.

March 29, 2026
Unprompted review
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Reply from Thesupermade

Hi Emma Schneider,

Thank you so much for taking the time to leave such a positive review! We're absolutely thrilled to hear that you're enjoying our items. Your kind words truly mean a lot to us and serve as a motivating force in continuing to deliver the best products.

Have a great day!

Rated 3 out of 5 stars

I gave it a shot without high…

I gave it a shot without high expectations, but I ended up loving the fit. It sits perfectly and doesn’t feel cheap at all.

March 29, 2026
Unprompted review
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Reply from Thesupermade

Hi Isla,

Thanks so much for your positive review! We're delighted that you enjoyed the product. Please don't hesitate to reach out if you need any assistance in the future.

Rated 3 out of 5 stars

My thoughts are neutral overall

My thoughts are neutral overall. Nothing went wrong, but nothing really stood out either. It’s just decent.

March 30, 2026
Unprompted review
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Reply from Thesupermade

Hi João Silva,

Thank you so much! We’re really glad to hear that you’re satisfied with the product.

Rated 3 out of 5 stars

Thesupermade nailed the streetwear…

Thesupermade nailed the streetwear vibe. The fit, the fabric, and the design all worked together nicely. Felt like a solid purchase.

March 30, 2026
Unprompted review
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Reply from Thesupermade

Hi Charlotte,

Thank you so much for your wonderful review! It's incredibly rewarding to know that our products have met your expectations and brought you joy. We take great pride in crafting items that not only meet but also exceed our customers' needs and desires.

Have a great day!

Rated 3 out of 5 stars

When I tried their joggers

When I tried their joggers, I noticed right away how comfortable they were. Not perfect, but definitely above average quality.

March 31, 2026
Unprompted review
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Reply from Thesupermade

Hi Ashley Bennett,

Thank you for taking the time to share your positive feedback. We truly appreciate your support and are pleased to know that you’re satisfied with your order.

Rated 3 out of 5 stars

The website experience was smooth

The website experience was smooth, but customer support could respond faster. That part definitely needs improvement.

March 30, 2026
Unprompted review
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Reply from Thesupermade

Hi Nicole Carter,

We truly appreciate your kind words! Thank you for choosing us and for taking the time to leave a review.

Rated 3 out of 5 stars

I was amazed that the material actually…

I was amazed that the material actually felt premium. Usually online stores exaggerate, but this one delivered what it promised.

March 30, 2026
Unprompted review
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Reply from Thesupermade

Hi Ava Richardson,

Thank you so much for your wonderful review! It's gratifying to know that our products have met your expectations. We take great pride in crafting items that not only meet but also exceed our customers' needs and desires.

Have a great day!

Rated 3 out of 5 stars

When I received my order

When I received my order, everything was fine, just nothing special. The stitching could be better, but it’s still usable.

March 29, 2026
Unprompted review
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Reply from Thesupermade

Hi Ryan Mitchell,

Your positive feedback made our day! Thank you for trusting us, and we hope to see you again soon.

Rated 3 out of 5 stars

I didn’t expect to like it this much

I didn’t expect to like it this much, honestly. The hoodie feels comfortable and stylish without trying too hard. Would buy again without hesitation.

March 27, 2026
Unprompted review
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Reply from Thesupermade

Hi Daniel Tan,

Thank you for taking the time to share your positive feedback. We truly appreciate your support and are pleased to know that you’re satisfied with your order.

Rated 3 out of 5 stars

When I used their website

When I used their website, everything felt smooth and modern. The clothes I got actually matched the photos, which is rare these days. Pretty happy overall.

March 23, 2026
Unprompted review
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Reply from Thesupermade

Hi Ryan Mitchell,

Thank you so much for taking the time to share your positive feedback about our items! We are thrilled to hear that you are enjoying your purchase and that it has met your expectations. Your satisfaction is our top priority, and it's incredibly rewarding to know that our products have brought value to your experience.

Have a great day!

Rated 3 out of 5 stars

My thoughts are neutral

My thoughts are neutral. The item is fine, but I expected a bit more for the price I paid.

March 25, 2026
Unprompted review
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Reply from Thesupermade

Hi Amina Benail,

We truly appreciate your kind words! Thank you for choosing us and for taking the time to leave a review.

Rated 3 out of 5 stars

When I used the site

When I used the site, it was easy to navigate. The product was good, though delivery took longer than expected.

March 18, 2026
Unprompted review
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Reply from Thesupermade

Hi Sophie Grant,

Thanks so much for your positive review! We're delighted that you enjoyed the product. Please don't hesitate to reach out if you need any assistance in the future.

Rated 3 out of 5 stars

The product is decent

The product is decent, but sizing was slightly off for me. Not a big issue, just something to note.

March 16, 2026
Unprompted review
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Reply from Thesupermade

Hi Daniel Foster,

We truly appreciate your kind words! Thank you for choosing us and for taking the time to leave a review.

Rated 3 out of 5 stars

Pretty smooth experience from start to…

Pretty smooth experience from start to finish. Just wish customer support responded a bit faster.

March 17, 2026
Unprompted review
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Reply from Thesupermade

Hi Daniel Ruiz,

Thank you so much! We’re really glad to hear that you’re satisfied with the product. Please don't hesitate to reach out if you need any assistance in the future.

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