I have been aqua walking and exercising since having spinal surgery 2 years ago. The belt I was using was quite bulky and I needed a bit more freedom in the water. This lightweight support is perfect... See more
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I ordered a swimsuit which I had been unable to purchase at other outlets. Despite being given a tracking number and a message saying the item had been dispatched, Royal Mail said they had not receiv... See more
I placed an order and there was a system glitch. Their customer services responded quickly and then made mistake, which they quickly rectified. All this was done swiftly, without any hassle and they c... See more
Company replied
Just the best customer service I have experienced in a long while. After trying two pairs of Arena drag shorts for my son of which neither fitted as he has large thighs, they telephoned me, measured a... See more
Company details
Written by the company
theSwimmingShop offer top of the range swimming apparel and equipment, from swimwear, goggles, caps, accessories and more! With brands such as Speedo, Arena, Zoggs, and Aquasphere at discounted prices, with free and next day delivery options, why would you want to shop anywhere else.
Contact info
United Kingdom
- theswimmingshop.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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works well
they fitted well, kept out water but not all sound, so could carry out conversation
Good price
Good price. Goggles arrived in a couple of days. All good.
Quick response and quick delivery.
Great customer service
Great customer service, prescription googles are great, fast delivery A+ service thank you
Swim Expert swim kits
I found it quite expensive tbh, especially as goggles not included. However it was easy to order, well packaged, took a while to arrive:)
I think it's worth doing the research to buy independently but for ease this is also a good choice:)
Perfect swim hat
Perfect swim hat. I prefer spandex swim hat because they are easier to take on and off silicone hats. I n my experience no swim hats keep your hair dry anyway. I just wear a hat to keep my hair tidy while I am swimming. The spandex hat s are Junior size. I am a small woman and they are perfect for me. Item was exactly as described. Competitively priced, good quality.
Great service…
I ordered these goggles for my grand daughter and the delivery was really quick. The goggles are excellent, good quality, well priced.
Good purchasing experience
Good purchasing experience, delivered on time. Happy with products. Would use again
Great product to help knee surgery…
Great product to help knee surgery recovery. Great service and kept informed the entire time. No complaints. It would be good if more people knew about Aqua jogging benefits. Especially if you used to be a jogger and can’t run anymore.
Fast turnaround on orders and…
Fast turnaround on orders and exchanges.
Extremely helpful advice on sizes of various brands by telephone calls to two people who clearly know about the swimsuits the Swimming Shop sells
Excellent range of adult latex caps
Simply Swim sells an excellent range of latex caps suitable for adults. Made from a quality latex in a wide range of colours. Well done The Swimming Shop for sourcing these!
Good brand
Been needing a new swim backpack for sometime so finally treated myself
Simply Swim Premium Backpack 40L - Navy + Dry Bag
+ Large Microfibre Towel
Backpack is ideal lots of room for all my stuff
Light weight & comfortable when in use
Glad that I decided to buy this brand
At a good price
Quick, easy and accurate!
Item was very clearly described and when it arrived it was exactly what I expected. Delivery was quick and it was well packed.
Brilliant service :) my little girl is…
Brilliant service :) my little girl is very happy xx
Item not arrived
Placed order on 15/03/25 with a delivery timeframe of 3-5 days.
7 days later item had not arrived, when tracked it was sent to the wrong destination by courier selected by vendor. Contacted swimshoo by email & received a call the following day advising they call the following day. Following day came no phone call, tried calling them several times and only got an automated message that cuts you off.
11 days since order confirmed still no delivery or confirmation of I’ll be refunded or item replaced as it’s lost in transit.
I will be contacting my card issuer for a forced refund. Poor customer service.
Fantastic Service
Fantastic service and great swim gear!
I couldn’t be happier with my experience at The Swimming Shop! They had an amazing selection of swimwear, especially good was their shaping range. Ordering was really easy, delivery was quick, and it all arrived in perfect condition. I’ll definitely be ordering again, thank you!
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