SYN Global Cycling Club Reviews 117

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent materials, craftsmanship, and durability. Many people appreciate the comfortable fit and stylish designs, highlighting that the gear performs well and maintains its appearance even after extensive use. The customer service is frequently described as outstanding, with consumers commending the friendly, reliable, and helpful support. However, some customers experienced issues with sizing, finding certain items to run small despite using the provided size charts. A few other people also felt that the quality of some products, particularly bib shorts, deteriorated quickly with threads coming loose and material wearing out after a short period. There were also occasional mentions of slower delivery times and a perception that customer support responses to quality concerns were not always satisfactory.

What people talk about most

Product

People report positive experiences with product, often highlighting the high quality, comfort, and stylish... See more

Quality

Consumers generally express satisfaction with product quality. Many praise the premium materials, excellent... See more

Customer service

Customers consistently report positive experiences with customer service. Many reviewers highlight the fast,... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast shipping, with... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers highlight the great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

SYN is honestly next level. The gear? Unreal quality—super comfy, durable, and you can tell it’s made with athletes in mind. But it’s not just about the gear. Their service is seriously amazin... See more

Company replied

Rated 5 out of 5 stars

SYN'S STYLE IS IDENTICAL, AND EVEN THOUGH I'M FROM MILAN, I FEEL PART OF A GROUP THAT RIDES EVERYWHERE, IN EVERY CORNER OF THE WORLD. I'VE BEEN USING THEIR PRODUCTS FOR A FEW YEARS NOW, THE FIT HAS IM... See more

Company replied

Rated 5 out of 5 stars

The Syndicate is more than just a cycling apparel brand – it’s a lifestyle. Their designs are sleek, modern, and built with true attention to detail, making every ride feel special. What really stan... See more

Company replied

Rated 5 out of 5 stars

Wow, I’m absolutely blown away by the incredible cycling apparel they’ve crafted! The contemporary designs in their collection are simply stunning. The quality is top-notch, with fantastic materials u... See more

Company replied


Company details

  1. Sportswear Store

Written by the company

Based in Germany, the SYN Global Cycling Club designs and engineers contemporary cycling apparel with a community driven approach. At the SYN Global Cycling Club we are committed to protect the places we ride. From designing our collections, to sourcing fabrics and hand-made producing our apparel—each step is engineered entirely in Europe and made under the highest social and ecological standards. The SYN Global Cycling Club can be found at www.thesyn.cc and at selected stores throughout Europe, North & South America and Asia


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

117 reviews

5-star
4-star
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1-star

Replied to 83% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

SYN isn’t just a brand, it’s a whole community.

SYN is honestly next level. The gear? Unreal quality—super comfy, durable, and you can tell it’s made with athletes in mind.

But it’s not just about the gear. Their service is seriously amazing—they truly care, and it shows in every interaction. You always feel looked after.

And the best part? The community events. SYN doesn’t just stop at making gear—they bring people together all over the world. The energy, the people, the vibes… you always leave feeling inspired and part of something bigger.

SYN isn’t just a brand, it’s a whole community.

September 9, 2025
Unprompted review
SYN Global Cycling Club logo

Reply from SYN Global Cycling Club

Hey Mélanie,

Thanks so much for this wholesome review! We're happy we've delivered so far on all your expectations. Take care and we hope you enjoy our community even more in the seasons ahead.

Have a great day!
Best regards, William

Rated 5 out of 5 stars

Really cool cuts

Really cool cuts, extremely good quality. I like the colors and the combination options of SYN clothes.

June 10, 2025
Unprompted review
SYN Global Cycling Club logo

Reply from SYN Global Cycling Club

Hey Consumer,

We're thrilled to read your nice words about our cycling apparel - we'll make sure we keep dropping the coolest color combination in the future.

Have a great day!
Best regards, William

Rated 5 out of 5 stars

Long term wearer of The SYN

I have been exclusively wearing SYN products for the past 3 years and they keep getting better and better. High performance designs, the fits work very well for me and the website makes it super easy to understand sizing and product characteristics.
A bonus is supporting a smaller company who genuinely cares about their footprint, produces in Italy and is doing a lot for the cycling community development.

August 14, 2025
Unprompted review
SYN Global Cycling Club logo

Reply from SYN Global Cycling Club

Hey Krumislav,

Genuinely thanks for the lovely words - we're super happy you enjoy our apparel and appreciate our sustainable production. Enjoy your rides!

Have a great day!
Best regards, William

Rated 5 out of 5 stars

Phenomenal

Wow, I’m absolutely blown away by the incredible cycling apparel they’ve crafted! The contemporary designs in their collection are simply stunning. The quality is top-notch, with fantastic materials used throughout. Keep up the phenomenal work, team! I can't wait to see even more amazing creations from you in the future. Cheers to your success!

August 31, 2025
Unprompted review
SYN Global Cycling Club logo

Reply from SYN Global Cycling Club

Hey Sean,

We're thrilled to hear about your experience with our brand. Great to see you appreciate the designs and materials we use for our gear. Did you know everything is designed, sourced and engineered in Europe?! And yes, challenge accepted - we'll be working on some more amazing creations to keep you stylish and comfortable on the bike.

Have a great day!
Best regards, William

Rated 4 out of 5 stars

Quality and comfort

I like it for its design and quality. The Protech collection is the best I’ve tried in years, and I usually ride 400 km per week. Highly recommendable.

September 10, 2025
Unprompted review
SYN Global Cycling Club logo

Reply from SYN Global Cycling Club

Hey Catalina,

I'm so glad to hear your positive experience about our design and quality! You picked our most technical collection, and I'm very happy to hear we met your expectations here. Enjoy the mileage, new rides and all what's coming in the season ahead.

Have a great day!
Best regards, William

Rated 5 out of 5 stars

More than clothing!

Apart from the quality and design, it's the community that comes with it. The people you meet, the events, and the grouprides in seemingly every city make it more than just clothing. It's about friendships being formed and places being explored together. I am 100% impressed.

September 10, 2025
Unprompted review
SYN Global Cycling Club logo

Reply from SYN Global Cycling Club

Hey Man Brsp,

What a wholesome review, we're thrilled to read it. And yes, it's our job to let you feel a valuable part of our community, so happy to hear you enjoy the experience with the SYN. Enjoy your next explorations, both on two wheels and beyond.

Have a great day!
Best regards, William

Rated 5 out of 5 stars

Quality products from a brand that’s…

Quality products from a brand that’s more than just a name.
SYN is a way of life, a community, a clan of friends that share the same passion for cycling!

January 10, 2025
Unprompted review
SYN Global Cycling Club logo

Reply from SYN Global Cycling Club

Hey Jonas,

Aight, that sounds incredible kind! We're glad to hear you feel part of our clan of friends. Enjoy the ride and see you soon on the road.

Have a great day!
Best regards, William

Rated 5 out of 5 stars

Quick checkout, quick delivery

Very nice products, easy checkout, quick delivery. What else can you ask for? I can recommend

September 10, 2025
Unprompted review
SYN Global Cycling Club logo

Reply from SYN Global Cycling Club

Hey Christoph,

We're thrilled to hear you love our products and enjoyed the shopping experience - that's what we're here for. And if you ever come up with something else "to ask for", we're excited to hear.

Have a great day!
Best regards, William

Rated 5 out of 5 stars

Excellent quality!

Excellent, functional and high quality cycling apparel👌

September 2, 2025
Unprompted review
SYN Global Cycling Club logo

Reply from SYN Global Cycling Club

Hey Marius,

Thank you for the nice words about our cycling apparel - developing the most functional and high quality gear is our mission every single day!

Have a great day!
Best regards, William

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