The item i bought was what I expected. It will be a great Christmas present for a friend who supports Forrest. The reason it's not 5 stars is they use evri to deliver. The package. It was left in plai... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Terrace have shown extraordinary dedication to supporters of Morecambe FC. The genuinely brilliant bespoke kits are not only excellent in quality, which is rare for a lower league team, but also cap... See more
Company replied
The Terrace has an amazing range of extremely well made products, perfect for football fans. They take great care into their shirts, mugs, jumpers, amongst lots and lots of other things. The atten... See more
Company replied
Carl and the team at Terrace really have gone above and beyond for the fans of Morecambe FC. The replica football kits are top quality with bespoke designs that represent the town and people. The mer... See more
Company replied
Company details
Information provided by various external sources
The Terrace Store - providing the best merchandise for football fans
Contact info
United Kingdom
- theterracestore.com
4.1
Great
321 reviews
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Competitive price good quality
Easy website easy to pay
Fast delivery
No fuss easy shopping
April 8, 2026
Unprompted review
For the price you are paying the…
For the price you are paying the quality and packaging of the product are awful.
Product comes just in a delivery bag, no labels inside the package, logo is a heated sticker not even stitched on the material, again for that price you would expect high quality product.
Shold've gone to Primark and buy a hoodie from there and a sticker and I would've had same product but a lot cheaper.
Never again
April 10, 2026
Unprompted review
Reply from 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞
Hi, I am very sorry to see that you have an issue with one of our style. Can you please email steven@dnabindustries.com with your order details and we can try to get this resolved as best as possible.
Reply from 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞
We appreciate you taking the time to leave us an excellent review and the five-stars you've given our company. We're so happy that you're satisfied with your purchase . Thank you for shopping with us we hope to see you again soon.
Reply from 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞
We appreciate you taking the time to leave us an excellent review and the five-stars you've given our company. We're so happy that you're satisfied with your purchase . Thank you for shopping with us we hope to see you again soon.
Reply from 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞
We appreciate you taking the time to leave us an excellent review and the five-stars you've given our company. We're so happy that you're satisfied with your purchase . Thank you for shopping with us we hope to see you again soon.
Positives all round.
Good quality product. True to size.
Delivered quickly.
Good communication throughout the whole process.
Thank you.
March 18, 2026
Unprompted review
Reply from 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞
We appreciate you taking the time to leave us an excellent review and the five-stars you've given our company. We're so happy that you're satisfied with your purchase . Thank you for shopping with us we hope to see you again soon.
Everything went smoothly from ordering…
Everything went smoothly from ordering to delivery no complaints at all very good service
March 6, 2026
Unprompted review
Not just a brand!
I've never seen so much dedication go into making football kits. They get what it means to fans for the club to have a connection with them and the local area. Every bit of detail is thought through to the finest detail. And the most amazing people too!
March 7, 2026
Unprompted review
The Terrace has something for everyone
I have ordered many products from The Terrace and have been impressed and happy with them all.
They have a huge array of products to choose from for men, women, children and even pets.
T-shirts, sweat shirts, mugs, cushions, towels, coasters, key rings, phone covers and pet bandanas, etc., to name but a few.
When you order from them you are informed of every stage of the process from order to delivery.
If you are looking for a gift for a football fan, look at The Terrace website, it costs nothing to look and you may be pleasantly surprised.
December 5, 2025
Unprompted review
Always good product from Terrace
Always good product from Terrace, been using them since they started!
February 18, 2026
Unprompted review
Forest
100% will buy from seller again first class post bang on time
February 20, 2026
Unprompted review
ALAW mug
Ordered ALAW mug, delivered within a couple of days, well packaged, good quality mug.
Have bought several different items,
T shirts, hats and mugs previously, will purchase from here again.
February 14, 2026
Unprompted review
Do not use
Ordered a birthday gift, never turned up, each time you contact them, they request 72 business hours to respond, that’s 9 days.
Placed my order 2nd Feb, it’s now 17th of Feb, I have no item, no refund, no way of sorting this matter. Stay away.
February 2, 2026
Unprompted review
Reply from 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞
Hi Arron, I am very sorry to see that you have not had a great experience with us so far. Can you please email me directly steven@dnabindustries.com with your order reference number and I will get this looked into asap for you.
They were half term gift
They were half term gives for my Grandsons. They arrived quickly and on time. The boys loved them and will use them at school and football.
February 16, 2026
Unprompted review
Reply from 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞
Hi, Thank you for taking the time to leave us such a positive review. It really means a lot to our small business. Thank you
Just an update to my previous review as…
Just an update to my previous review as I have not had the curtesy of a reply. Having studied the issue regarding postage costs issue it is clear that the returns policy on website is DIFFERENT to the returns policy that comes with your product
Just make sure that what you order is right or you will be out of pocket
January 28, 2026
Unprompted review
Good communication great product.Very…
Good communication great product.Very happy
February 5, 2026
Unprompted review
Reply from 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞
We appreciate you taking the time to leave us an excellent review and the five-stars you've given our company. We're so happy that you're satisfied with your purchase . Thank you for shopping with us we hope to see you again soon.
From placing the order to receiving it…
From placing the order to receiving it I couldn’t fault any part of the process. Will definitely be going back for more
February 4, 2026
Unprompted review
Reply from 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞
We appreciate you taking the time to leave us an excellent review and the five-stars you've given our company. We're so happy that you're satisfied with your purchase . Thank you for shopping with us we hope to see you again soon.
Reply from 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞
We appreciate you taking the time to leave us an excellent review and the five-stars you've given our company. We're so happy that you're satisfied with your purchase . Thank you for shopping with us we hope to see you again soon.
Great service.
January 23, 2026
Unprompted review
Reply from 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞
We appreciate you taking the time to leave us an excellent review and the five-stars you've given our company. We're so happy that you're satisfied with your purchase . Thank you for shopping with us we hope to see you again soon.
The item i order on time and good…
The item i order on time and good quality. Im well pleased with it for the money I paid.
January 27, 2026
Unprompted review
Reply from 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞
We appreciate you taking the time to leave us an excellent review and the five-stars you've given our company. We're so happy that you're satisfied with your purchase . Thank you for shopping with us we hope to see you again soon.
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