Thetheorytest Reviews 134

DO NOT USE THIS COMPANY
SCAM SCAM SCAM

Total Scam - Beware - To get a free retest you have to pass the hazard perception part of the test together with other requirements which they do not make clear when you book (even if they are in their terms and conditions) they are NOT transparent. Instead go to the government website and book a test for £23!

Shocking service. Sent countless emails, but to no avail. They take your money and then you don’t hear from them again. You don’t get a link to any books, materials or apps that they advertise. There is no contact number, they don’t respond to emails. SCAM SCAM SCAM!

Absoloutley scamp compney dont book with this I booked my theory and need to cancle when I try to cancle and receiving completely half of amount. There is no contact details of this website .I'm gonna try with bank and if not I'm going to contact police I'll go further money doesn't grow on trees
The theory test .co.uk should be banned

Just had the same experience as everyone else ,sent me a date before my daughters even 17 im so mad did find a phone number and kept hanging up on me wont reply to emails .Avoid at all costs !!!!

Just been scammed! I tried to book a theory test for my cousin, over the weekend and received a email that he did not qualify. The email specifically told me to contact DVSA before they would proceed with my order.
We decided not to proceed with this order.

Imagine my shock when I just checked my banking to find out that they still withdrew 43.00 pounds from my account yesterday without my consent and notification!!
I wanted to call their office straightaway and very concerned they don't even have a customer call number.! Very angry, upset and would like an immediate refund of my money.

SCAM!!! I paid for unlimited tests for my son. He failed first time so I went to re-book. I was not allowed as I did not do the online tests provided by them even though I knew nothing about the online tests until after my son failed!! He was doing his practice tests on official dvla apps, websites and dvds!
Do not purchase from this site. They take your money and do not honour their agreements! This site should be shut down immediately! Taking money off innocent people is disgusting

Scam, scam, scam.
Shameful company. Charge double for 1 test. Total lie about unlimited tests.
Look in the T's & C's and the contact details are hidden there - along with the truth that there's no way to get a free re-sit

I have just been scammed. Paid £43.00 for a theory test that’s usually £23.00 but for unlimited resits. I failed my test but passed hazard perception and they won’t give me another test

PLEASE BE AWARE. SCAM

On visiting the site, you will See in big headlines,
"FREE UNLIMITED RETESTS *
What this means is that if you fail the hazard perception test, you HAVE to pay for the retest,
here is 4.4 of the terms and conditions

4.4 You will not be entitled to the free retest if you failed the hazard perception part of the theory test and all retests must be paid for in full.

This is the part of the test that everyone has trouble with.And they KNOW IT.
Another part of this scam is the cancellation fee, a whopping £20.
Who the hell in this day and age charges £20 just to cancel an appointment?
Please avoid this shameless company, I honestly feel ripped off.
thetheorytest.co.uk come at me, COME AT ME with an explanation.
I am going to make it my mission to carry this on further, and let other people know, the ratings on trustpilot should set alarms bells ringing.

These are scammers. No one to contact. Do not use this stupid page.

Got ripped off from the theory test. Co. UK. Don't use these. It costs 23 pounds to book it on gov. Uk site. These are scammers. Cost me 45 pounds and didn't even book my test

Just returned from the test centre to find out that despite taking £45 from my daughters account her test inst booked. There is no one to contact directly with any ease and when you do they just pass you to the gov.uk team. I can see here they don't even bother to defend themselves and their actions that are leaving 17 year olds out of pocket. Complete scammers and need closing down.

Apsolutely awful expierence! I booked my test through this website, of which looked legitimate, costing me a rather large sum of £45, almost double what the Government website are charging. I thought this was just due to the fact there’s unlimited resits right? Wrong. Much to my surprise, these scammers had cancelled my test, but still taken my money, sending me no confirmation email or a refund of which they are legally obligated to do. The worst part was my test was tomorrow! Luckily I didn’t not know where the place was so I checked on the website, otherwise I would be standing there, missing a vital mock exam at college. They don’t have a contact number either so have emailed with no reply. No doubt I called the DVSA asking what they could do, and obviously they couldn’t do anything. So thanks to these apsolutely atrocious people, I’ve lost a weeks wages. Not fair. Avoid at all costs. I will be reporting these people, as we can easily track their address!

Keep away from these scammers just lost 25£.

DONT USE THESE SCAMMERS
Booked my son he’s theory test he failed so I went to book the free retest which the site offers but it said he didn’t hit the marks he needed so I booked again with them like a dive and he failed by just one question but smashed the hazard test so I tryed yet again to book the retest but this time it asked did he practice and pass the free test they offer more than 10 times which he did but I’ve still not heard about he’s free theory test a week later so I’m gonna have to book again with someone else proper joke and scamming c##ts

Never use this company. They should not be allowed to trade as a legitimate company. Seeking legal advice to prevent other people from being robbed.

AVOID!!!
I regret I read all the reviews after booking. Cancelation fee is £20 which is just RIDICULESS! Also, no phone number or even an e-mail address!!!
Ensure you check your dates as the e-mail with confirmation had different dates than I booked for.
This was the 1st website that pop out on Google when I tried to book the theory test for my husband and the only reason I used it.
After reading all the reviews I'm already afraid there will be problems with rebooking the test if he fails the first one...

What a rip off. It's a huge scam, don't go near it. The terms and conditions make it next to impossible to get a retest, or for you to get your money back.

Stay away they r a set of ripoffin scum I’ve spent £80 thru them and then they make every excuse in book not to book you a resit they need shutting down worse company goin in my opinion 🤬🤬🤬