The Ticketing Co. Reviews 46

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Best ticketing experience we could’ve asked for. Customer service was timely and event goers used the platform with ease. Thank you Ticketing Co. you’re officially our “go-to” platform for our event... See more

Rated 4 out of 5 stars

First time through The Ticketing Co made an online order for tickets to the concert of the musicians "Electric Tumar" supported by Mosby, Abby and Mark, everything went smoothly without any complicat... See more

Rated 5 out of 5 stars

The Ticketing Co. has been the best ticketing platform we've used. They don't just treat you like a number like other platforms and are always trying to add features to make our events better each tim... See more

Rated 5 out of 5 stars

The Ticketing Co were amazing to work with and make the entire ticketing processing easy for our event. We were able to see live reports from ticket sales as well as when tickets were scanned. Their t... See more

Company details

  1. Event Ticket Seller
  2. Online Lottery Ticket Vendor

Written by the company

The Ticketing Co. was founded with one goal in mind: to work hand-in-hand with our Event Organizers to create the absolute best platform to host events on. Featuring customer service with a personal touch, The Ticketing Co. cares about each event on its platform, something unmatched by any of our competition. We have genuinely loved connecting with almost everyone one of the hundreds of Event Organizers that use our platform to learn their story, goals and how we can help make their experience better!


Contact info

4.8

Excellent

TrustScore 5 out of 5

46 reviews

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Rated 5 out of 5 stars

Stellar Customer Service

Super easy to communicate with and helpful and understanding in regard to adjusting layaway plans. Super fast, efficient and friendly customer service. Thanks!!

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

I got an email saying my layaway plan…

I got an email saying my layaway plan was going to be charged soon. But what layaway plan? I didn't but one lol. I contacted support and they quickly figured out I had two sets of tickets, one thru layaway and one thru direct purchase. They quickly cancelled the layaway plan wo further discussion. Super easy and accomodating!

December 14, 2024
Unprompted review
Rated 5 out of 5 stars

Trust in The Ticketing Co!

Seamless, Timely and Professional customer service all around! in service for concerts, events and festival goers alike. It just stands out when there is coordination between events and us goer being so smooth.. and you have very little to none disconnect. Personally had a great experience with Yuji! with a quick transfer/swap opt in choice concerning a ticket. Communicated, Understanding and handled this concern in such a Timely manor! thanks again. I’ll also add that the online browser and/or the app itself has been one of my favorites to use!

June 17, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Yuji got back to me within moments of my circumstances!!! I accidentally put in the wrong email address to send tickets and this was fixed within a matter of minutes !
Thank you Yuji !

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service! …

I had accidentally purchased a ticket for the wrong date. I emailed them and explained and they got back to me immediately and told me what to do in order to get the right date and get a refund for the incorrect date. It worked out easily. Great customer service!

February 23, 2024
Unprompted review
Rated 5 out of 5 stars

The Ticketing Company is professional

The Ticketing Company is professional, accommodating and easy to work with. I made a mistake that they happily helped correct with and for me in no time flat. A breath of fresh air in this day and age to be able to actually work with someone (a real person ~ that's you Trevor!) that cared. Thanks again.

December 4, 2023
Unprompted review
Rated 5 out of 5 stars

Invaluable Support

My team has been using The Ticketing Co. for nearly two years at all our events. I can't imagine using another ticketing platform! The entire TixCo team works incredibly hard to meet all of our business needs, they are immeasurably patient, kind, and accommodating. In an industry where personal connection is scarce, The Ticketing Co. is an essential ally to promoters and creatives.

November 27, 2023
Unprompted review
Rated 5 out of 5 stars

The Ticketing Co were amazing to work…

The Ticketing Co were amazing to work with and make the entire ticketing processing easy for our event. We were able to see live reports from ticket sales as well as when tickets were scanned. Their team are super friendly, helpful and responsive. We will use them for all our ticketed events - highly recommend!

August 26, 2023
Unprompted review
Rated 5 out of 5 stars

The Ticketing Co

The Ticketing Co. has been the best ticketing platform we've used. They don't just treat you like a number like other platforms and are always trying to add features to make our events better each time. Their customer support is amazing, they become a part of your team and are here to help you navigate as you grow.

November 24, 2023
Unprompted review

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