The Tight Spot Reviews 136

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

The selection is unbeatable. You will definitely find what you're looking for. I'm always a little leery when it comes to international shipping, however, there has never been an issue with orders c... See more

Rated 5 out of 5 stars

Products were priced competitively with say, UK Tights, and were shipped as ordered. No problem with overseas shipping. Yes, I would shop here again. Plenty of items offered in my category.

Rated 5 out of 5 stars

I cannot fault The Tight Spot. Easy to navigate website which is full of beautiful pictures and short videos of a vast content of hosiery stock and more. TTS are very fast to respond and then despatch... See more

Rated 1 out of 5 stars

Bought some items for my wife which seemed a good price and nice product. However, on opening them, both had visible faults which resulted in immediate ladders and thus both were binned. Tight spot se... See more

Company replied

Company details

  1. Clothing Store
  2. Erotic Clothing Store
  3. Fashion Accessories Store
  4. Lingerie Store
  5. Plus Size Clothing Store
  6. Women's Clothing Store

Written by the company

The Tight Spot is a global online hosiery boutique with a huge collection of tights, stockings, hold ups and bodywear from leading premium brands. We've been redefining hosiery excellence for over 14 years and are specialised pantyhose experts. We pride ourselves on offering excellent customer service to assist with sales and after-sales queries, while providing expert advise to make you feel confident in your purchases. Explore a huge range of shiny tights, crotchless tights, sheer tights and so much more from brands like Wolford, Cecilia de Rafael, Miss O. Take advantage of our huge up to 80% OFF outlet and stock up on stylish savings with our multipack collection that is cheaper than the high street. As a member of The Tight Spot, you will gain access to our VIP Rewards Program where you can benefit from cashback perks with every order as well as FREE delivery options across the world.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

136 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Thank you The Tight Spot!

The selection on their website is amazing - there's so much to choose from! 😍 The ordering process was straightforward and the delivery took less than 3 days! 😊 Everything was as it should be and the whole process was smooth as it can be. Will definitely order again. 💕

January 10, 2024
Unprompted review
Rated 1 out of 5 stars

Poor comms and no delivery

Poor, wife’s items never arrived and they cannot be bothered to communicate with customers.
Avoid.
15-01-24, item is still yet to arrive!!!

January 4, 2024
Unprompted review
The Tight Spot logo

Reply from The Tight Spot

Hi Warren,

Thank you very much for sharing your feedback with us, we appreciate you taking the time to voice your concerns regarding your recent experience.

Unfortunately, during this time we experienced some issues with an external logistics party that were sadly outwith our control. Rest assured, our team have now rectified these delivery inconsistencies and have re-established our existing reliable delivery service to ensure that all shipments arrive in a timely manner.

We endeavour to deliver a great customer experience at all times and sincerely apologise for the inconvenience this has caused. We’re grateful for your feedback so that we can prevent issues like these occurring again and guarantee a better standard next time you shop with us.

Thank you,
The Tight Spot Team

Rated 1 out of 5 stars

Thr order never arrived

Thr order never arrived. I ordered 190 dollars worth of tights and they said there was nothing they could do. It was a cmas gift but I just ate the cost. Beware.

December 20, 2023
Unprompted review
The Tight Spot logo

Reply from The Tight Spot

Dear Ryan,

Thank you very much for sharing this feedback with us regarding your experience, we appreciate you taking the time to voice your concerns.

Unfortunately, during this time we experienced some issues with an external logistics party that were sadly outwith our control. Rest assured, our team have now rectified these delivery inconsistencies and have re-established our existing reliable delivery service to ensure that all shipments arrive in a timely manner.

We endeavour to deliver a great customer experience at all times and sincerely apologise for the inconvenience this has caused. We’re grateful for your feedback so that we can prevent issues like these occurring again and guarantee a better standard next time you shop with us.

Kind regards,
The Tight Spot Team

Rated 2 out of 5 stars

Good products but very bad delivery service

Good products but very bad delivery service. Compared to other online businesses selling similar products we ordered and paid for 1-2 days delivery. Including the strike from the Royal Mail it should had been delivered within 4 working days. After over 7 working days nothing.

December 3, 2022
Unprompted review
The Tight Spot logo

Reply from The Tight Spot

Hi Ron,

Thank you very much for sharing your feedback with us, we appreciate you taking the time to voice these concerns regarding delivery.

Unfortunately, during this time we experienced some issues with an external logistics party that were sadly outwith our control. Rest assured, our team have now rectified these delivery inconsistencies and have re-established our existing reliable delivery service to ensure that all shipments arrive in a timely manner.

We endeavour to deliver a great customer experience at all times and sincerely apologise for the inconvenience this has caused. We’re grateful for your feedback so that we can prevent issues like these occurring again and guarantee a better standard next time you shop with us.

Thank you,
The Tight Spot Team

Rated 5 out of 5 stars

I absolutely love this site

I absolutely love this site. So many brands and styles at fantastic prices. Quick delivery every time. Will shop here as long as they keep supplying! 5 stars definitely!

November 7, 2022
Unprompted review
Rated 5 out of 5 stars

The best place to buy tights

This is by far the best shop for tights I've used and I buy a lot of tights from here and all my tights from here, every order has arrived quickly and no wrong or missing items ever. Customer service is excellent and their prices can not be beaten. Always up to date with latest releases also.

October 25, 2022
Unprompted review
Rated 1 out of 5 stars

Mislabelled products

I ordered a pair of stockings from them and the wrong colour was sent to me. When I contacted their customer support they said the colour sent was the only one that they had, and that both the colour description and the image of the product they'd taken from the original brand's site was incorrect.

There's not much point ordering from a site if you can't be sure that what you ordered is actually what you'll get.

I then requested they send me a shipping label for me to return it as the product was not as described and it ended up taking about 6 weeks for me to get my refund, and I had to keep chasing them up about it.

January 24, 2022
Unprompted review
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