Fantastic service.If I had a question they always helped and the next day delivery was spot on. If you ever need time lapse camera equipment don't go anywhere else.
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The website had an offer code for the camera, however; it did not work and was spelt differently in different parts of the site. This was corrected the next day. When I bought the camera the usual e... See more
I telephoned Michaela regarding an upcoming project, asking for advice. Her knowledge on the products available was clearly evident, and she gave great advice as to which product would best suit. Mich... See more
Decided on day 2 of our construction project that we should film on a time lapse basis, found The Timelapse Store using Google. They gave sound advice and delivered an Afidus camera kit together with... See more
Company details
Written by the company
The Timelapse Store offers a full spectrum approach to this specialist sector and covers everything from simple compact low resolution cameras through to the latest higher resolution cameras. Our knowledge and experience means that we always offer the best solution and choice for your project, providing recommendations based on your requirements rather than manufacturer bias. All products are covered by the manufacturers warranties and in some cases, supplemented by our own extended warranty.
Contact info
United Kingdom
- sales@thetimelapse.store
- thetimelapse.store
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
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Pretty sure i’ve been scammed I ordered…
Pretty sure i’ve been scammed I ordered an sd card three months ago and still haven’t gotten it. I emailed and called and got no response.
Don’t order from here
1st class service
Fantastic service.If I had a question they always helped and the next day delivery was spot on. If you ever need time lapse camera equipment don't go anywhere else.
Super fast delivery
Super fast delivery, when i asked regarding something that was missing from a previous order it was sent out with the latest order. The cameras are brilliant quality. Superb service and support all round.
Very satisfied with the buying…
Very satisfied with the buying experience and products.
Good Customer Support
Good experience in purchasing; arrived swiftly. But more importantly, when the cameras arrived and I needed some help, there was good customer support. A big thank you to Michaela.
Late delivery, camera not worth it
The website had an offer code for the camera, however; it did not work and was spelt differently in different parts of the site. This was corrected the next day. When I bought the camera the usual expected delivery date was given. I complained several days after the last expected date only to find that the camera had not been dispatched.
When it did arrive I found the camera was a poorly designed, unreliable, expensive piece of junk.
Happy customer …
It is a rare occasion that I make recommendations, but I am more than happy to leave this positive review for Time Lapse Store, and especially Michaela, who has been exceptionally helpful from the very beginning.
The level of service, communication, and support throughout has been outstanding, and it has been a genuine pleasure dealing with the company.
I would highly recommend them to anyone considering their products or services.
Excellent service!
I needed an Afidus 800 camera for a job. I contacted the company as they had very helpfully left a direct telephone number at the checkout stage so I could change my shipping from the normal 3-5 days to a following day service. The lady on the phone was so helpful and sorted the expedited delivery. I received the camera the following day. Thanks for great service.
Great service
Very quick next day delivery.
First camera was faulty when opened on a Saturday.
Emailed Michaela at Timelapse Store straight away, to which she responded immediately.
She then sent out a replacement on Monday which I received on Tuesday.
Very happy with camera and the great service.
Michaela is a STAR
Michaela is a STAR! Incredible service and superb knowledge. If I could give more stars, I would. Thank you for everything you have helped me with :-)
Jack
I ordered my disc for the camera on 4th…
I ordered my disc for the camera on 4th February and to date 18th February I have still not received it. I have had no answers to my e-mails. Poor service. i will not use Timelapse again. Competitors responded straight away

Reply from The Timelapse Store
Great help from staff on the phone…
Great help from staff on the phone about which camera was best. Quick delivery. Great after sale support too. Direct phone number to speak to a person who understood the products well.
Amazing customer service
Amazing customer service, I needed this kit for a job and when the courier let us down they sent out a replacement immediately, we then sorted out the second kit later, but I was able to do the work, great company!
Michaela & Lee were so helpful
Brilliant service as ever
Brilliant service as ever, best place for any timelapse requirements!
I have dealt with Michaela at the…
I have dealt with Michaela at the Timelapse store for a while now. Whenever I need advice on the systems Michaela has always been brilliant at sorting out what I need to know whether technical or sales and purchasing related. Can't thank her enough. Her depth of knowledge is amazing. Thanks M.
Great shopping experiance!!!
Great shopping experiance!!!
Prices are very comparative, the customer service was excellent and the delivery of the items purchased was super fast and reliable
Exceptional Service
This is my 2nd purchase from the Timelapse Store and I honestly can’t see myself going anywhere else. Their wealth of knowledge on timelapse products is immeasurable and great service to boot. My purchase was an Enlaps Tikee Mini, an amazing little camera.
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