The Tired Mama Collection Reviews 537

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

I signed up to the VIP box ages ago and I've never received a VIP box within the timeframe advertised. Money is still being collected monthly and yet I'm still waiting for the last 2 boxes. Quality ha... See more

Rated 5 out of 5 stars

Amazing quality clothing and always fast turn around for orders. I always size up in the jumpers and tshirts cause I like things a looser fit. I'm typically a UK 12/14 but I order a 16 and its perfect... See more

Rated 5 out of 5 stars

I’m a subscription box and regular customer. The quality of these clothes and items is outstanding. Soft, hard wearing materials and zips and detailing all spot on. The subscription boxes arrive as a... See more

Rated 2 out of 5 stars

I placed an order, paid extra for first class delivery, took nearly 2 weeks to arrive. Tracking link never worked so couldn’t see when dispatched or due to be delivered. Made numerous communicatio... See more

Company details

  1. Clothing Store

Information provided by various external sources

The Tired Mama Collection. An online clothing brand designed to keep mothers comfortable, stylish and comfortable. Hand printed, designed and dispatched from their UK Studio in South Wales.


Contact info

3.1

Average

TrustScore 3 out of 5

537 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Soft jumpers and Swift replies!

Amazing company. Ordered a 3rd jumper to my collection whilst on holiday in the UK. Service was amazing even after contacting them. Swift reply. Will definitely be ordering from them again.

All clothing I’ve ordered has been good quality. Washes well and are lovely & soft material.
Love them!

May 5, 2022
Rated 5 out of 5 stars

I love love love this brand

I love love love this brand! The personal touch, quality and pure embrace of parenthood and all the exhaustion it brings with it! Yet totally worth it. I only keep adding pieces into my wardrobe.

April 9, 2022
Unprompted review
Rated 1 out of 5 stars

Shambolic customer service

My partner loves their stuff. Sadly however my last order for her has left me wondering if the company can even be bothered with customer service.

I ordered a jumper on 31 March, quicker delivery paid for as well, confirmation email received no bother. 7 April still no order, no email to explain why, nothing. So I email the company simply asking for an update on my order.

Instead of an apology it's late or even the update I've asked for I get one back the company has issues with customers recevining emails. Well they've now a very unhappy customer having issues receiving the goods they've paid for, I'd have hoped a simple email would have resolved but sadly not. It's now the 9 April and still nothing.

So buyer beware they'll take your money quick enough but God knows when you'll see your goods. Thank goodness this wasn't a gift for an occasion.

April 9, 2022
Unprompted review
The Tired Mama Collection logo

Reply from The Tired Mama Collection

Hello! Thank you so much for taking the time to leave us a review! I have followed up your order and can see that in fact it is all within time stated online. Our current dispatch time is between 10-14 working days. We appreciate that these times are long which is why we state it online as well as in a thank you email sent automatically after receiving your order. Sorry if you have missed this. Unfortunately at the moment we do not offer a quicker service apart from upgraded postage, im sorry if thats caused confusion.

We do have issues with our mailing provider which is why the automatically reply states that if you haven't heard from us to please contact us via whats app.

I have popped the link for you for our shipping information should you need it. (https://www.thetiredmamacollection.co.uk/pages/faq)

I'm so pleased to say that orders are leaving on time within this time stated and yours will also be with you within this timeframe as expected.

As always, thank you for your order. If there is anything you need help with please contact us on WhatsApp 07592442589.

Kind Regards,
Danielle x

Rated 5 out of 5 stars

Personalised jumpers

I ordered 2 jumpers and asked for the slogans to be changed on both. They were more than happy to accommodate. They arrived very quickly and the quality is fantastic. Accurate sizing with plenty of room. I absolutely love 💕 them. Diolch yn fawr iawn xx

April 9, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing products

Amazing products, the quality is superb!
All the little details add it up, I received everything beautifully packaged, left hand written notes of who Packed!

Couldn’t ask for a better service!

April 8, 2022
Rated 5 out of 5 stars

Fab service!

Had an e-mail explaining their embroidery machine had gone down so I wouldn't be getting my order in time for Mother's Day - they offered to send out another jumper of our choice via next day (gratis!) so that we would have something for Mother's day. And then the actual jumper ordered arrived about a week later. Amazing customer focussed service.

April 7, 2022
Rated 5 out of 5 stars

As always my order was perfect

As always my order was perfect, there was a sizing issue as the jumper was a little smaller than me but the team sorted it out for me & I was sent a larger size which fits so so well!
I'm obsessed with this small business! Perfect products & perfect customer service! ❤❤❤

April 1, 2022
Rated 5 out of 5 stars

Recieved order and super happy

I'm very happy with my order looks even better in real life than I imagined. It took a little while due to stock but its definitely worth the wait I also received a little message on my invoice "Wonderful Human" it maybe on everyone's who orders but i can tell you it certainly cheered up my day after a few rough hours. Thank you all for doing the clothing sending it and making my day a little brighter :-) highly recommend and i will buy again.

March 24, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent products

Excellent products, wonderful customer service. I love ordering from these guys so much, I love everything about them! Keep up the good work guys, I loved my one off sub box so much im going to subscribe to the box as a regular!

March 23, 2022
Unprompted review
Rated 5 out of 5 stars

Tired Mama is the most amazing…

Tired Mama is the most amazing business. We ordered a jumper for our pregnant friend and it’s was perfect! Packaging was lovely, and the girls who work there are all so lovely and helpful. The jumper is amazing! Thank you so much!!

March 23, 2022
Unprompted review
Rated 5 out of 5 stars

First class!

I have recently purchased all our workwear through TTMC after having such great quality and service on their general sale items.
Danielle and her team are so helpful and go above and beyond for their customers.
Thank you so much for our workwear. We all love it and find it very comfortable. I wouldn’t go anywhere else - highly recommend!

March 23, 2022
Unprompted review
Rated 5 out of 5 stars

The tierd mammas team are amaizing I…

The tierd mammas team are amaizing I ordered 2 jumpers and a tee and the quality of them are second to none and delivery was supper fast !! I shall be ordering from them again real soon keep up the good work guys xx

March 23, 2022
Unprompted review
Rated 5 out of 5 stars

Fab-u-lous

Ordered two T shirts for my daughter and a 'tired' jumper for me, the quality is amazing and the sizing perfect. Customer service was amazing and kept me updated with my order throughout. Have recommended to all my friends. Will be ordering again soon ❤

March 23, 2022
Unprompted review

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