Same as everyone else. Ordered a leaf collector having watched a professional video etc, all very well presented and looked like a genuine company, and received a cheap child’s charm bracelet worth ab... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Total scam, paid £34 for a garden leaf sweeper, advertised on Facebook, on checking tracking for delivery found that the website was unavailable. No way of contacting them, all bounce back.. On readin... See more
Total scam, paid £34 for a garden leaf sweeper, advertised on Facebook, on checking tracking for delivery found that the website was unavailable. No way of contacting them, all bounce back.. On readin... See more
Same as everyone else, paid upfront but nothing delivered. Yodel showing as local delivery agent but unable to deliver. Really bad experience, don’t think I’ll ever receive the item or get my money b... See more
Total scam
Total scam, paid £34 for a garden leaf sweeper, advertised on Facebook, on checking tracking for delivery found that the website was unavailable. No way of contacting them, all bounce back.. On reading other reviews, which were not available at the time of purchase realised it was a total scam.. Unable to claim any monies back as paid by debit card.. So another one conned..
FRAUD / SCAM WARNING
FRAUD / SCAM WARNING. We join the growing list of people scammed by this fake site. Paid for leaf collector at the beginning of August (clearly when the Facebook ‘trap’ was set) - before all the negative reviews started being posted. Finally received an envelope containing only a cheap child’s plastic string bracelet ‘charm’ using the delivery reference for our order (so it can register as ‘delivered’). Scam reported to Shop platform, Facebook and our payment card. AVOID.
Scam company
Scam company. Sent out a small bracelet instead of the leaf collector. Email address bounced and looking at website looks like fake reviews now. Don’t fall for it!
Fake company. Fake email. Scam
Ordered leaf collector and it says delivered. Did not receive. Fake email so cannot message or get refund. Website needs to be closed
Another Facebook scam.
I ordered the garden sweeper brush and I received a tracking number and a confirmation of delivery but no item has been sent. I have tried on numerous occasions to email the company but the email address just bounces back and judging by these other reviews this is happened to a lot of people, but I suppose that’s what you would expect for a company, advertising something so cheap on Facebook.
I have managed to claim my money back as I paid on my credit card.
On another note it does make me wonder why Trustpilot is showing a 2.3 star rating for a company that has only received one star from all of its reviews.
Disgrace !!
Disgrace !!! Scam took our money and sent nothing hey at least you guys got a lucky charm !! Filed with back. For refund at least
Completely scammed.
Completely scammed.
£34 for a brush leaf collector.
Received nothing, contact not available.
Can't get a refund.
Don't use 'thetoolnow' or Shop.
SCAM - avoid!
I too, like all the other reviews ordered a lawn leaf collector, but instead received a small charm bracelet. The support email doesn't work either, you get a delivery status notification failure.
AVOID at all costs!
This is a scam
This is a scam. The support email does not work. Similar to another purchaser, I received a ridiculous bracelet.
What you wont receive is the item you ordered.
This site is a delivery scam
This site is a delivery scam
They send you worthless trinkets instead of the ordered items. Reported to Shopify and my card issuer - avoid falling for it
Fraudulent company
As per other review, I was also scammed by this company. I ordered a leaf sweeper, and they sent a worthless trinket to evidence that “something” was delivered. Their support email address is a dud and shopify won’t help as something was delivered. Don’t buy anything from this company
Company is a scam
Company is a scam. Ordered a lawn sweeper and they delivered a tiny little friendship bracelet worth about 25p in order to have tracking and proof of a delivery. Had to dispute the charge on my credit card. DO NOT ORDER FROM THIS COMPANY
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






