Thetoolnow Reviews 32

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Same as everyone else. Ordered a leaf collector having watched a professional video etc, all very well presented and looked like a genuine company, and received a cheap child’s charm bracelet worth ab... See more

Rated 1 out of 5 stars

Total scam, paid £34 for a garden leaf sweeper, advertised on Facebook, on checking tracking for delivery found that the website was unavailable. No way of contacting them, all bounce back.. On readin... See more

Rated 1 out of 5 stars

Total scam, paid £34 for a garden leaf sweeper, advertised on Facebook, on checking tracking for delivery found that the website was unavailable. No way of contacting them, all bounce back.. On readin... See more

Rated 1 out of 5 stars

Same as everyone else, paid upfront but nothing delivered. Yodel showing as local delivery agent but unable to deliver. Really bad experience, don’t think I’ll ever receive the item or get my money b... See more


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1.4

Bad

TrustScore 1.5 out of 5

32 reviews

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Rated 1 out of 5 stars

Total scam

Total scam, paid £34 for a garden leaf sweeper, advertised on Facebook, on checking tracking for delivery found that the website was unavailable. No way of contacting them, all bounce back.. On reading other reviews, which were not available at the time of purchase realised it was a total scam.. Unable to claim any monies back as paid by debit card.. So another one conned..

September 13, 2025
Unprompted review
Rated 1 out of 5 stars

FRAUD / SCAM WARNING

FRAUD / SCAM WARNING. We join the growing list of people scammed by this fake site. Paid for leaf collector at the beginning of August (clearly when the Facebook ‘trap’ was set) - before all the negative reviews started being posted. Finally received an envelope containing only a cheap child’s plastic string bracelet ‘charm’ using the delivery reference for our order (so it can register as ‘delivered’). Scam reported to Shop platform, Facebook and our payment card. AVOID.

September 11, 2025
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company. Sent out a small bracelet instead of the leaf collector. Email address bounced and looking at website looks like fake reviews now. Don’t fall for it!

September 2, 2025
Unprompted review
Rated 1 out of 5 stars

Another Facebook scam.

I ordered the garden sweeper brush and I received a tracking number and a confirmation of delivery but no item has been sent. I have tried on numerous occasions to email the company but the email address just bounces back and judging by these other reviews this is happened to a lot of people, but I suppose that’s what you would expect for a company, advertising something so cheap on Facebook.
I have managed to claim my money back as I paid on my credit card.

On another note it does make me wonder why Trustpilot is showing a 2.3 star rating for a company that has only received one star from all of its reviews.

August 15, 2025
Unprompted review
Rated 1 out of 5 stars

Disgrace !!

Disgrace !!! Scam took our money and sent nothing hey at least you guys got a lucky charm !! Filed with back. For refund at least

August 18, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM - avoid!

I too, like all the other reviews ordered a lawn leaf collector, but instead received a small charm bracelet. The support email doesn't work either, you get a delivery status notification failure.

AVOID at all costs!

September 3, 2025
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam. The support email does not work. Similar to another purchaser, I received a ridiculous bracelet.
What you wont receive is the item you ordered.

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

This site is a delivery scam

This site is a delivery scam

They send you worthless trinkets instead of the ordered items. Reported to Shopify and my card issuer - avoid falling for it

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

Fraudulent company

As per other review, I was also scammed by this company. I ordered a leaf sweeper, and they sent a worthless trinket to evidence that “something” was delivered. Their support email address is a dud and shopify won’t help as something was delivered. Don’t buy anything from this company

August 30, 2025
Unprompted review
Rated 1 out of 5 stars

Company is a scam

Company is a scam. Ordered a lawn sweeper and they delivered a tiny little friendship bracelet worth about 25p in order to have tracking and proof of a delivery. Had to dispute the charge on my credit card. DO NOT ORDER FROM THIS COMPANY

August 31, 2025
Unprompted review

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