Transform Hub  Reviews 185

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, encouragement, and personalized approach, highlighting how coaches are deeply invested in helping them achieve their fitness goals. People frequently mention the welcoming and non-judgmental atmosphere, describing it as a community rather than just a gym, which fosters a sense of belonging and motivation. Many users report significant improvements in their fitness, health, and confidence, with some achieving impressive weight loss and increased strength. The classes are often described as varied, fun, and challenging, catering to all fitness levels. However, some people were dissatisfied with specific experiences, such as one reviewer who found a circuit inappropriate for their age and fitness level, leading to a negative physical and psychological impact. Another customer reported issues with a location shutting down, leading to a lack of meaningful support, last-minute session cancellations, unanswered messages, and unfulfilled nutritional guidance, which was compounded by a frustrating handling of the situation afterward.

What people talk about most

Fitness

People report positive experiences with fitness, highlighting significant physical and mental... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the coaches for being... See more

User experience

Reviewers highlight positive aspects of user experience, with many expressing satisfaction with the... See more

Location

Reviewers mention positive feedback about location. Many customers express high satisfaction with various... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight the constant availability of... See more

Based on these reviews

Rated 5 out of 5 stars

As the name suggests, Transform Hub has transformed my lifestyle completely. When you are advised by your doctor that your health is at risk, you do something about it. Transform Hub Bromborough kept... See more

Rated 5 out of 5 stars

Some 2 years ago, I joined the Rotherham (S60 2DN) hub with trepidation. I was soon at ease and found it was very welcoming. All the coaches are always supportive and encouraging. You soon realise you... See more

Company replied

Rated 5 out of 5 stars

What an amazing achievement in my 6 week challenge 8% body fat lost but I wouldn't have done it with out transform hub Bromborough & all the amazing PTs Luke, Adam & Emma. Thank you for pushing m... See more

Rated 5 out of 5 stars

Love being part of the family at Transform Hub Conwy. Especially enjoy classes with Ian Owen, he puts up with a lot from me and he still smiles even when I'm giving him grief. Fair value for money,... See more


Company details

  1. Personal Trainer

Written by the company

Transform Hub | Group Personal Training & Weight Loss Coaching Across the UK Transform Hub is a results-driven small group personal training gym helping busy adults lose weight, build strength and regain confidence. With 30+ locations across the UK, we specialise in structured fitness coaching, body transformation programmes and sustainable fat loss for real people with real lives. Our proven training system combines: • Group personal training • Expert fitness coaching • Customised nutrition guidance • Accountability & progress tracking • A supportive community environment Unlike traditional gyms, Transform Hub delivers personalised coaching in a motivating group setting, so members get the attention of a personal trainer with the energy of a team atmosphere. We’re known for: ✔ Sustainable weight loss programmes ✔ Strength and conditioning training ✔ Beginner-friendly fitness coaching ✔ Community-driven gym culture ✔ Transformational 6–12 week challenges Whether you’re looking to lose weight, improve fitness, build muscle or restart your health journey, Transform Hub provides structured coaching designed to deliver measurable results. Join thousands of members across the UK who have transformed their health with Transform Hub.

Love Your 6 Week Challenge Or It’s Free

Join our 6 Week Transform Challenge 100% risk-free. Follow the programme, give it your all, and if you don’t feel it was worth every penny by the end, we’ll refund your challenge fee. No hard feelings.

Join our 6 Week Transform Challenge 100% risk-free. Follow the programme, give it your all, and if you don’t feel it was worth every penny by the end, we’ll refund your challenge fee. No hard feelings.
When you join our 6 Week Transform Challenge, you’re protected by our simple satisfaction guarantee. If, by the end of your 6 weeks, you don’t feel you’ve received at least the value you paid for in coaching, support and accountability, just tell us and we’ll refund every penny of your challenge fee. No awkward conversations, no small print, no hoops to jump through. This guarantee applies to first‑time challengers only and must be requested at or before your final 6‑week check‑in. We back our programme because we know it works for people who show up and follow the plan.

Contact info

4.8

Excellent

TrustScore 5 out of 5

185 reviews

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Replied to 71% of negative reviews

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Rated 5 out of 5 stars

Best results ever!

I’ve struggled to loose weight for the past decade and especially after a very difficult pregnancy. I joined transform hub and really learned what it means to be disciplined about food and healthy eating and to understand my body better. I’ve lost the most weight in a long time and been consistent with exercise and all because of the fantastic coaching and atmosphere. I would definitely recommend to anyone serious about their health and would going back for more once I can!

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

What an amazing experience

What an amazing achievement in my 6 week challenge 8% body fat lost but I wouldn't have done it with out transform hub Bromborough & all the amazing PTs Luke, Adam & Emma. Thank you for pushing me in the classes & the input into my diet.

Going to miss you all so much.
Thank you again, I've loved my time with ya ❤️

March 9, 2026
Unprompted review
Rated 1 out of 5 stars

Service not delivered, refund not honoured

I really didn’t want to write this, but I feel like people should know what my experience has been like.

I signed up to Transform Hub (Speke) for a 12-week programme after a lot of hesitation for £525. It’s not an easy decision to make, financially or emotionally, and I genuinely trusted the process and what was being promised in terms of coaching, support, and accountability.

Unfortunately, that’s not what I received.

From mid-March onwards, I essentially got no meaningful support. Sessions were cancelled last minute without explanation, messages went unanswered, and none of the nutrition support that was part of the programme was actually delivered.

Overall, I didn’t even complete 1/3 of the 12-week programme I paid for.

Then the hub shut down.

What’s been most frustrating is how this has been handled afterwards. I received an arbitrary amount as refund, but it does not reflect the large portion of the programme I didn’t receive. Instead of refunding roughly the remaining 2/3s, I was given a much lower amount, which they explicitly said was “calculated based on the overall circumstances rather than individual usage or specific service elements.”

When I challenged this, they describe it as a “goodwill gesture,” but it doesn’t feel like goodwill when you’ve paid for a service that wasn’t delivered and are not refunded accordingly.

I was even offered sessions at another location (St Helens), which is not realistically accessible for me. Expecting someone to travel that distance (30 miles) to make up for a failed local service is not reasonable.

This happened at the Speke hub, but since this is a franchise model, it raises bigger concerns. If one location shuts down or fails to deliver, it seems customers are not properly protected and may be left out of pocket, while being expected to accept a partial refund and be grateful for it.

Overall, this has been a really disappointing experience – not just because the service fell short, but because of how it’s been handled afterwards.

I’d strongly advise others to think carefully before committing.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Lifestyle change with Transform Hub Bromborough

As the name suggests, Transform Hub has transformed my lifestyle completely. When you are advised by your doctor that your health is at risk, you do something about it. Transform Hub Bromborough kept popping up on my social media and I expressed my interest. From my initial appointment with Kristian and the following 6 weeks of training and nutrition advice, the support and encouragement from the Hub Team has been exceptional. Adam (my PT), Luke and Emma, the classes with you all have been superb 😁 I have met some lovely people (The Hubsters) and I feel energised, healthier and happier than I have ever been. I would highly recommend Transform Hub Bromborough 👍🙂

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Transform Hub St Helens: More Than a Gym A Life-Changing Experience

Transform Hub St Helens: More Than a Gym A Life-Changing Experience

A Physical Transformation Like No Other

Since joining Transform Hub St Helens, the physical changes have been nothing short of extraordinary. I have successfully dropped a large percentage of body fat while gaining several kilograms of lean muscle. My body shape has completely transformed, and my raw strength has increased immensely. For the first time, I can see and feel the hard work paying off in every single session.

Breaking Barriers: Mobility and Disability Support

As a disabled person with one leg, mobility was a constant source of pain and frustration for me. I used to find it incredibly difficult to mobilise, but since training here, my pain has significantly reduced and my mobility has increased beyond what I thought possible.

The coaches are phenomenal. They don't just "manage" my disability; they proactively ensure I am fully included. They provide constant guidance and expert adjustments for every exercise, ensuring I can take part in 100% of the activities safely and effectively.

A Boost to Mental Health and Drive
The impact on my mental health has been just as powerful as the physical results. I feel more comfortable with myself than I ever have before. The Hub has given me a renewed drive to keep moving forward, pushing me to get fitter and stronger every day. That "mental fog" and frustration I used to feel at other gyms has been replaced by a genuine passion for progress.

Structured Success vs. The "Typical" Gym Experience
I have attended many gyms in the past, and they usually follow the same pattern: you are left to your own devices, trying to figure out a workout alone, which leads to dropped moods and plateaued results. Transform Hub is totally different.

Dynamic Sessions: Every class is packed with numerous activities that build on one another.

Constant Progress:
You are always working and getting fitter because the program is designed to keep you moving.

Expert Encouragement: The coaches push you to your maximum potential, ensuring you never settle for less than your best.

Expert Nutrition & Holistic Health
One of the standout benefits is the **nutrition guidance**. The coaches take the time to help you understand the "why" behind what you eat.

This education has been a vital tool in helping me understand how to properly fuel my body to meet my goals and maintain a healthy lifestyle for the long term.

An Unrivaled Community Spirit
What really makes Transform Hub special is the community.

It is a room full of friendly, supportive people who are always there to help if you’re stuck. Your successes no matter how big or small are always celebrated.

Whether you need professional fitness advice or just someone to talk to about life, there is always someone there for you. It’s a full support system that makes you feel like you belong to something bigger than just a fitness class.

If you want a gym that sees you as a person and helps you achieve the impossible, look no further than Transform Hub St Helens.

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Transform Hub St Helens

I’m currently on my third week at Transform Hub St Helens and I’m absolutely loving it—especially the 6am sessions on Monday, Wednesday, and Friday!

Matt and Danny are fantastic coaches. They’re incredibly supportive, always encouraging, and take the time to guide us through each exercise so you feel confident and capable, no matter your level.

The app is also a great feature—it makes booking classes really easy and helps you stay connected with the coaches and the rest of the group, which adds to the overall experience.

In just three weeks, I’ve already noticed huge improvements. I’m sleeping better, have more energy, and feel much more confident walking into the gym and in my clothes. It sets me up to feel great for the rest of the day.

This is by far the best gym I’ve been to. The community feel is amazing—everyone motivates each other, shares tips and techniques, and pushes one another to get that little bit more out of every session.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

I joined up initially to do the 6 week…

I joined up initially to do the 6 week challenge in September last year and I’m still here. Great PTs, sessions and excellent community. Would absolutely recommend this place not just for the fitness side but the benefit of meeting new friends!

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Having tried the gym for years and not…

Having tried the gym for years and not really being motivated transform has been brilliant with motivation from both Danny and Matt - working as part of a group in the class pushes you further with both lads assisting and giving advice through out. The app is brilliant for monitoring your food and body weight cannot recommend more highly

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

St Helens Transform Hub is the best!

Everyone using the hub is so supportive, and the Coaches are really interested in me reaching my personal goals. And just as important, they make me accountable for my progress during the sessions by always pushing me to do better. They are always there to answer my questions at my checkins and at training. I am loving it and it is honestly the best thing I have done for myself both physically and mentally in a long time ❤️

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

Transformhub St Helens

What a place this is! If your looking for a place to start your journey, this is place to start. The encouragement, support, accountability, enjoyment it gives you is 1000% worth it.. I joined in sept 25 with the view of only doing the 6 week challenge and im still here. I love it. The community built is second to none! Best decision you will ever make

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

Awesome experience at the Transform Hub…

Awesome experience at the Transform Hub Chertsey. 3 weeks in to my initial 6 week programme, I have tones up already, got stronger, sleeping better and thoroughly enjoyed my sessions- lovely people in the groups of all ages and the trainers watch you to modify anything you are doing wrong which really helps. Just signed up for my ongoing membership 😊

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

Chertsey Transform Hub

I’ve been going to Chertsey Transform Hub for the past year, and it’s been an amazing experience - especially as someone who hadn’t exercised in years. Since joining, I’ve seen fantastic improvements not only in my fitness, strength and weight, but also in my mental health.

The coaches are excellent at making sure every exercise is tailored to the individual, so you always feel supported and confident in what you’re doing. Every session is different, which keeps things interesting and makes it easy to stay motivated. It’s also really rewarding to see your progress over time.

The team’s enthusiasm is contagious, and there’s a real sense of community- you start to feel like part of a team when you see the same friendly faces each week.

I can’t recommend Chertsey Transform Hub highly enough. They’ve genuinely helped me transform.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Clitheroe Transform Hub - Exceptional Training

I joined the Transform Hub Clitheroe in November 2024 on the 6 week challenge. I can honestly say once I got going, I felt better than I had done in a long time, and I lost a stone in weight. Lock down had taken it's toll and this was the remedy, Following the challenge, I signed up for the year, and at 70 years old I have continued to benefit with increased strength and overall fitness. The coaching team headed by Keiran, with Sophia, Adriana, and Tom are exceptionally well trained and deliver an excellent service. No judgements, (no mirrors) just good coaching. I have now signed up for another year and continue to improve my fitness and overall health. Thank you to the team.

March 29, 2026
Unprompted review
Rated 5 out of 5 stars

Transform Hub Clitheroe

It’s nearly 2 years since I joined Transform Hub, Clitheroe and I’m so glad I did! I initially only intended to complete the 6 week challenge but here I am still attending 3 x weekly and it’s the longest I’ve ever stayed at one gym. My strength and fitness have increased massively and I really enjoy the way the session is always planned out, no turning up at the gym not knowing what to do or not being able to use the machine you want to use. I have a very busy home life and job and even though I don’t always have the time, I very rarely miss a session as it gives me time to myself to switch off from life and I always leave in a good mood! The support from the coaches is second to none, there is never any judgement, just suggestions, solutions and kindness. What I didn’t expect to find at a gym is the fantastic sense of community and a whole new group of friends I didn’t know I needed.

March 29, 2026
Unprompted review
Rated 5 out of 5 stars

Invest in yourself

From the first meeting Dec 19th to now, I was able to lose 3st (18kg) over 14 weeks. This is a testament to the program, the fantastic personal training team, the nutritional plan and the accountability to following it. My fellow members were great and helped me along as well. The program works if you put in the effort and you won’t regret it.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Superb for all abilities, wants and needs

The Transport Hub is simply the pinnacle of fitness coaching and community. I did the six week challenge in late 2025, had a shoulder operation then returned four months later. The team were amazing pre and post op. They take time to listen to your limitations and instantaneously give you an alternative. That comes from experience and knowledge not text book PT.

Danny and Matt are superb, great communicators, clearly hugely knowledgeable (see above) and they care about getting results.

No matter what position you are in with your fitness journey, they know what is best for you. It isn’t scary, there is no ego, the PTs support you, the community supports you and everybody has a positive experience.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Six week challenge - transform hub Chertsey

I’m on my third week of attending the Six Week Challenge at Transform Hub Chertsey, and I’ve been super impressed with the results so far. The coaches are really supportive and they focus on making sure your form is correct during the sessions, which I find super helpful. I’d really recommend giving it a go!

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Transform Hub-HeywoodI joined on a 6 week programme and have…

I joined on a 6 week programme and have jusy signed up to a membership plan. To be honest, I was a little apprehensive coming to the Transform Hub. But I can honestly say that coming to Transform Heywood is definately making a difference to my fitness and well being. Both Simon and Perrie are excellent coaches who are there with you throughout each session. It is never boring and always added challenges in place to push further in your fitness journey. Yes, I do sometimes find it hard to get to a class, but once I am here it goes so quickly and feel all the better for it. The coaches also support with nutrition and wellbeing. It is very much a community gym where we support and encourage each other. Highly Recommended!

March 25, 2026
Unprompted review

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