As the name suggests, Transform Hub has transformed my lifestyle completely. When you are advised by your doctor that your health is at risk, you do something about it. Transform Hub Bromborough kept... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
Transform Hub | Group Personal Training & Weight Loss Coaching Across the UK Transform Hub is a results-driven small group personal training gym helping busy adults lose weight, build strength and regain confidence. With 30+ locations across the UK, we specialise in structured fitness coaching, body transformation programmes and sustainable fat loss for real people with real lives. Our proven training system combines: • Group personal training • Expert fitness coaching • Customised nutrition guidance • Accountability & progress tracking • A supportive community environment Unlike traditional gyms, Transform Hub delivers personalised coaching in a motivating group setting, so members get the attention of a personal trainer with the energy of a team atmosphere. We’re known for: ✔ Sustainable weight loss programmes ✔ Strength and conditioning training ✔ Beginner-friendly fitness coaching ✔ Community-driven gym culture ✔ Transformational 6–12 week challenges Whether you’re looking to lose weight, improve fitness, build muscle or restart your health journey, Transform Hub provides structured coaching designed to deliver measurable results. Join thousands of members across the UK who have transformed their health with Transform Hub.
Love Your 6 Week Challenge Or It’s Free
Join our 6 Week Transform Challenge 100% risk-free. Follow the programme, give it your all, and if you don’t feel it was worth every penny by the end, we’ll refund your challenge fee. No hard feelings.

Contact info
United Kingdom
- care@transformhubfranchise.co.uk
- thetransformhub.co.uk
Replied to 71% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best results ever!
I’ve struggled to loose weight for the past decade and especially after a very difficult pregnancy. I joined transform hub and really learned what it means to be disciplined about food and healthy eating and to understand my body better. I’ve lost the most weight in a long time and been consistent with exercise and all because of the fantastic coaching and atmosphere. I would definitely recommend to anyone serious about their health and would going back for more once I can!
What an amazing experience
What an amazing achievement in my 6 week challenge 8% body fat lost but I wouldn't have done it with out transform hub Bromborough & all the amazing PTs Luke, Adam & Emma. Thank you for pushing me in the classes & the input into my diet.
Going to miss you all so much.
Thank you again, I've loved my time with ya ❤️
Service not delivered, refund not honoured
I really didn’t want to write this, but I feel like people should know what my experience has been like.
I signed up to Transform Hub (Speke) for a 12-week programme after a lot of hesitation for £525. It’s not an easy decision to make, financially or emotionally, and I genuinely trusted the process and what was being promised in terms of coaching, support, and accountability.
Unfortunately, that’s not what I received.
From mid-March onwards, I essentially got no meaningful support. Sessions were cancelled last minute without explanation, messages went unanswered, and none of the nutrition support that was part of the programme was actually delivered.
Overall, I didn’t even complete 1/3 of the 12-week programme I paid for.
Then the hub shut down.
What’s been most frustrating is how this has been handled afterwards. I received an arbitrary amount as refund, but it does not reflect the large portion of the programme I didn’t receive. Instead of refunding roughly the remaining 2/3s, I was given a much lower amount, which they explicitly said was “calculated based on the overall circumstances rather than individual usage or specific service elements.”
When I challenged this, they describe it as a “goodwill gesture,” but it doesn’t feel like goodwill when you’ve paid for a service that wasn’t delivered and are not refunded accordingly.
I was even offered sessions at another location (St Helens), which is not realistically accessible for me. Expecting someone to travel that distance (30 miles) to make up for a failed local service is not reasonable.
This happened at the Speke hub, but since this is a franchise model, it raises bigger concerns. If one location shuts down or fails to deliver, it seems customers are not properly protected and may be left out of pocket, while being expected to accept a partial refund and be grateful for it.
Overall, this has been a really disappointing experience – not just because the service fell short, but because of how it’s been handled afterwards.
I’d strongly advise others to think carefully before committing.
Lifestyle change with Transform Hub Bromborough
As the name suggests, Transform Hub has transformed my lifestyle completely. When you are advised by your doctor that your health is at risk, you do something about it. Transform Hub Bromborough kept popping up on my social media and I expressed my interest. From my initial appointment with Kristian and the following 6 weeks of training and nutrition advice, the support and encouragement from the Hub Team has been exceptional. Adam (my PT), Luke and Emma, the classes with you all have been superb 😁 I have met some lovely people (The Hubsters) and I feel energised, healthier and happier than I have ever been. I would highly recommend Transform Hub Bromborough 👍🙂
Transform Hub St Helens: More Than a Gym A Life-Changing Experience
Transform Hub St Helens: More Than a Gym A Life-Changing Experience
A Physical Transformation Like No Other
Since joining Transform Hub St Helens, the physical changes have been nothing short of extraordinary. I have successfully dropped a large percentage of body fat while gaining several kilograms of lean muscle. My body shape has completely transformed, and my raw strength has increased immensely. For the first time, I can see and feel the hard work paying off in every single session.
Breaking Barriers: Mobility and Disability Support
As a disabled person with one leg, mobility was a constant source of pain and frustration for me. I used to find it incredibly difficult to mobilise, but since training here, my pain has significantly reduced and my mobility has increased beyond what I thought possible.
The coaches are phenomenal. They don't just "manage" my disability; they proactively ensure I am fully included. They provide constant guidance and expert adjustments for every exercise, ensuring I can take part in 100% of the activities safely and effectively.
A Boost to Mental Health and Drive
The impact on my mental health has been just as powerful as the physical results. I feel more comfortable with myself than I ever have before. The Hub has given me a renewed drive to keep moving forward, pushing me to get fitter and stronger every day. That "mental fog" and frustration I used to feel at other gyms has been replaced by a genuine passion for progress.
Structured Success vs. The "Typical" Gym Experience
I have attended many gyms in the past, and they usually follow the same pattern: you are left to your own devices, trying to figure out a workout alone, which leads to dropped moods and plateaued results. Transform Hub is totally different.
Dynamic Sessions: Every class is packed with numerous activities that build on one another.
Constant Progress:
You are always working and getting fitter because the program is designed to keep you moving.
Expert Encouragement: The coaches push you to your maximum potential, ensuring you never settle for less than your best.
Expert Nutrition & Holistic Health
One of the standout benefits is the **nutrition guidance**. The coaches take the time to help you understand the "why" behind what you eat.
This education has been a vital tool in helping me understand how to properly fuel my body to meet my goals and maintain a healthy lifestyle for the long term.
An Unrivaled Community Spirit
What really makes Transform Hub special is the community.
It is a room full of friendly, supportive people who are always there to help if you’re stuck. Your successes no matter how big or small are always celebrated.
Whether you need professional fitness advice or just someone to talk to about life, there is always someone there for you. It’s a full support system that makes you feel like you belong to something bigger than just a fitness class.
If you want a gym that sees you as a person and helps you achieve the impossible, look no further than Transform Hub St Helens.
Transform Hub St Helens
I’m currently on my third week at Transform Hub St Helens and I’m absolutely loving it—especially the 6am sessions on Monday, Wednesday, and Friday!
Matt and Danny are fantastic coaches. They’re incredibly supportive, always encouraging, and take the time to guide us through each exercise so you feel confident and capable, no matter your level.
The app is also a great feature—it makes booking classes really easy and helps you stay connected with the coaches and the rest of the group, which adds to the overall experience.
In just three weeks, I’ve already noticed huge improvements. I’m sleeping better, have more energy, and feel much more confident walking into the gym and in my clothes. It sets me up to feel great for the rest of the day.
This is by far the best gym I’ve been to. The community feel is amazing—everyone motivates each other, shares tips and techniques, and pushes one another to get that little bit more out of every session.
Great experience at Transform hub, Chertsey
I was nervous about starting my Transform Hub journey with the team in Chertsey but they have been amazing. I’ve loved the classes and everyone is so supportive and friendly. Achieved what I wanted and have signed up for more!
I joined up initially to do the 6 week…
I joined up initially to do the 6 week challenge in September last year and I’m still here. Great PTs, sessions and excellent community. Would absolutely recommend this place not just for the fitness side but the benefit of meeting new friends!
Having tried the gym for years and not…
Having tried the gym for years and not really being motivated transform has been brilliant with motivation from both Danny and Matt - working as part of a group in the class pushes you further with both lads assisting and giving advice through out. The app is brilliant for monitoring your food and body weight cannot recommend more highly
The personalized attention you receive…
The personalized attention you receive on a daily and weekly basis. The overall general support from all involved.
St Helens Transform Hub is the best!
Everyone using the hub is so supportive, and the Coaches are really interested in me reaching my personal goals. And just as important, they make me accountable for my progress during the sessions by always pushing me to do better. They are always there to answer my questions at my checkins and at training. I am loving it and it is honestly the best thing I have done for myself both physically and mentally in a long time ❤️
Transformhub St Helens
What a place this is! If your looking for a place to start your journey, this is place to start. The encouragement, support, accountability, enjoyment it gives you is 1000% worth it.. I joined in sept 25 with the view of only doing the 6 week challenge and im still here. I love it. The community built is second to none! Best decision you will ever make
Awesome experience at the Transform Hub…
Awesome experience at the Transform Hub Chertsey. 3 weeks in to my initial 6 week programme, I have tones up already, got stronger, sleeping better and thoroughly enjoyed my sessions- lovely people in the groups of all ages and the trainers watch you to modify anything you are doing wrong which really helps. Just signed up for my ongoing membership 😊
Chertsey Transform Hub
I’ve been going to Chertsey Transform Hub for the past year, and it’s been an amazing experience - especially as someone who hadn’t exercised in years. Since joining, I’ve seen fantastic improvements not only in my fitness, strength and weight, but also in my mental health.
The coaches are excellent at making sure every exercise is tailored to the individual, so you always feel supported and confident in what you’re doing. Every session is different, which keeps things interesting and makes it easy to stay motivated. It’s also really rewarding to see your progress over time.
The team’s enthusiasm is contagious, and there’s a real sense of community- you start to feel like part of a team when you see the same friendly faces each week.
I can’t recommend Chertsey Transform Hub highly enough. They’ve genuinely helped me transform.
Clitheroe Transform Hub - Exceptional Training
I joined the Transform Hub Clitheroe in November 2024 on the 6 week challenge. I can honestly say once I got going, I felt better than I had done in a long time, and I lost a stone in weight. Lock down had taken it's toll and this was the remedy, Following the challenge, I signed up for the year, and at 70 years old I have continued to benefit with increased strength and overall fitness. The coaching team headed by Keiran, with Sophia, Adriana, and Tom are exceptionally well trained and deliver an excellent service. No judgements, (no mirrors) just good coaching. I have now signed up for another year and continue to improve my fitness and overall health. Thank you to the team.
Transform Hub Clitheroe
It’s nearly 2 years since I joined Transform Hub, Clitheroe and I’m so glad I did! I initially only intended to complete the 6 week challenge but here I am still attending 3 x weekly and it’s the longest I’ve ever stayed at one gym. My strength and fitness have increased massively and I really enjoy the way the session is always planned out, no turning up at the gym not knowing what to do or not being able to use the machine you want to use. I have a very busy home life and job and even though I don’t always have the time, I very rarely miss a session as it gives me time to myself to switch off from life and I always leave in a good mood! The support from the coaches is second to none, there is never any judgement, just suggestions, solutions and kindness. What I didn’t expect to find at a gym is the fantastic sense of community and a whole new group of friends I didn’t know I needed.
Invest in yourself
From the first meeting Dec 19th to now, I was able to lose 3st (18kg) over 14 weeks. This is a testament to the program, the fantastic personal training team, the nutritional plan and the accountability to following it. My fellow members were great and helped me along as well. The program works if you put in the effort and you won’t regret it.
Superb for all abilities, wants and needs
The Transport Hub is simply the pinnacle of fitness coaching and community. I did the six week challenge in late 2025, had a shoulder operation then returned four months later. The team were amazing pre and post op. They take time to listen to your limitations and instantaneously give you an alternative. That comes from experience and knowledge not text book PT.
Danny and Matt are superb, great communicators, clearly hugely knowledgeable (see above) and they care about getting results.
No matter what position you are in with your fitness journey, they know what is best for you. It isn’t scary, there is no ego, the PTs support you, the community supports you and everybody has a positive experience.
Six week challenge - transform hub Chertsey
I’m on my third week of attending the Six Week Challenge at Transform Hub Chertsey, and I’ve been super impressed with the results so far. The coaches are really supportive and they focus on making sure your form is correct during the sessions, which I find super helpful. I’d really recommend giving it a go!
Transform Hub-HeywoodI joined on a 6 week programme and have…
I joined on a 6 week programme and have jusy signed up to a membership plan. To be honest, I was a little apprehensive coming to the Transform Hub. But I can honestly say that coming to Transform Heywood is definately making a difference to my fitness and well being. Both Simon and Perrie are excellent coaches who are there with you throughout each session. It is never boring and always added challenges in place to push further in your fitness journey. Yes, I do sometimes find it hard to get to a class, but once I am here it goes so quickly and feel all the better for it. The coaches also support with nutrition and wellbeing. It is very much a community gym where we support and encourage each other. Highly Recommended!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
