TheTransporter packers and movers Reviews 122

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers had a great experience with this company. Customers frequently praise the delivery service, noting that items arrived safely and on time, often without any damage. The overall service is consistently described as professional, efficient, and hassle-free, with many appreciating the smooth process from start to finish. The staff is also highly commended for being courteous, helpful, and responsive, with many individuals mentioned by name for their outstanding support and communication. However, some people were dissatisfied with the response time, mentioning issues like unfulfilled pickup promises and a lack of communication regarding missing items. A few other people also felt that the product delivery was problematic, with some reporting damaged items upon arrival or incomplete deliveries.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the timely... See more

Service

Reviewers highlight positive aspects of service, with many praising the efficiency, professionalism, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, organization, and... See more

Response time

Consumers find response times to be ambiguous. While some reviewers praise quick and prompt responses, with... See more

Product

Customers had ambiguous experiences with product. While some reviewers reported receiving their goods in... See more

Reviews shaping this summary

Rated 4 out of 5 stars

we had transported a scooter from Mysore to bangalore . Was pleasantly surprised by how easy and prompt it was to book via WhatsApp. communication even though a little bit delayed was complete and wi... See more

Rated 4 out of 5 stars

I paid initial deposit to book service from goa to Gujarat they promised pickup next day. For two days straight they promised pick-up and did not come. They finally apologised and picked on 3rd... See more

Rated 4 out of 5 stars

On time packaging and on time delivery! Contacting the agent (Rohan rathore) was easy, convienient. He was polite. But here and there little damages happened with my items after opening package! Elsew... See more

Rated 4 out of 5 stars

The transport of goods was smooth, they update things timely too. The only part I'll suggest to bring up is to take a photo or video while uploading the boxes will be more better. Taking weight of box... See more


Company details

  1. Moving Company
  2. Moving and Storage Service

Written by the company

TheTransporter Packers and Movers provides excellent packing and moving services at affordable prices, using high-quality packaging supplies to ensure the complete safety of goods in transit. TheTransporter Packers and Movers has a team of qualified professionals who perform an initial site assessment and offer cost-effective solutions for all packaging and moving needs. We also offers free pickup and packaging services, as well as online tracking for courier and parcel deliveries.


Contact info

4.1

Great

TrustScore 4 out of 5

122 reviews

5-star
4-star
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1-star

Replied to 72% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish! TheTransporter team was very organized, quick, and careful with all my items. They made the entire shifting process stress-free and handled everything professionally. Delivery was on time, and nothing was damaged. Really impressed with their efficiency and support. Would definitely use their service again!

March 28, 2026
Unprompted review
Rated 1 out of 5 stars

Don’t go for this company fraudulent…

Don’t go for this company fraudulent company, Was trying to move my bike from Coimbatore to Pune and paid 8600Rs and they kept my bike as hostage and was asking for RS2000 extra and after 2months they gave back my bike saying money will be refunded but they stole my helmet and its been a month haven’t got my money back and no one is answering the call full of scammers written good review on them shelves and cheating peoples don’t ever go

February 7, 2026
Unprompted review
Rated 3 out of 5 stars

I engaged with this company to courier my bags and the after service is terrible

I engaged with this company to transport 2 bags from mumbai to chennai. I cringed wrapped my bags and handed over to the. The person I was dealing with via whats was fantastic and made arrangements. I even paid insurance for bag and goods.

When I received my bags in chennai and opened it I found 1 new bag damaged. It was ripped. I immediately informed the courier company and to date they have not responded to my issues. WhatsApp not being answered.

Now it looks like they dont want to take responsibility of the damaged bag. I bought it in mumbai a day before I couriered it to mumbai

December 31, 2025
Unprompted review
Rated 4 out of 5 stars

Late to pickup, delivered as promised after that

I paid initial deposit to book service from goa to Gujarat they promised pickup next day. For two days straight they promised pick-up and did not come. They finally apologised and picked on 3rd day. I will update review once goods are received. Just ensure you set your conditions upfront while engaging them.

I am adding update to my previous review. The items once picked up were delivered to gujarat in 4 days as communicated previously. Delhivery was used as delivery partner and it was easy to track the goods on their website.

Goods were received in decent condition and i can confirm that after initial hickup in goa rest of experience was good.

December 13, 2025
Unprompted review
Rated 4 out of 5 stars

great experience

great experience, they picked up the luggage from the pickup point and drop till the exactly drop off point and you do not need to carry the luggage ....they did all the things themselves....really liked that ...only the docker fees and gst are excluded from the price what they say so add 700 or 1000 to the cost they are saying ...but all in all a veryyyyyyy good and helpful service :)

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I booked two parcels through TTPM from Bangaluru. The home collection was completed efficiently and the parcels delivered in good condition on the day of delivery. The communication with their office staff was very pleasant and effective. I am very happy with their service and professional communication. Will definitely use them again.

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

Good Service

Everything was executed really well by Mr. Rohan Rathore and his team, got my luggage on time without any damages or delay.

December 8, 2025
Unprompted review
Rated 4 out of 5 stars

scooter delivery done hassle free

we had transported a scooter from Mysore to bangalore . Was pleasantly surprised by how easy and prompt it was to book via WhatsApp. communication even though a little bit delayed was complete and without much confusion. scooter was delivered to my doorstep without any delay as mentioned. overall good experience if you want a door to door celebration.

December 8, 2025
Unprompted review

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