The Trove Group Reviews 5

TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Jewelry Store

Written by the company

25+ Years of Curating Designer Jewelry. Rare | Vintage | Guaranteed Authentic. Fast & Free US Shipping. 424.388.1951.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Rip off

This company are a joke .. 1 star to much .my dad ordered a jacket from aussie troves and well let me tell you its nothing like the one shown on there fb page ..and trying to get a full refund is impossible has they think its excitable to just offer a 20% then after more email to them..30%plus my dad has to pay to send the jacket back ..DO NOT USE THIS COMPANY!!

August 13, 2024
Unprompted review
Rated 1 out of 5 stars

Wrong item, bad quality and poor service.

I ordered a red, lush looking beanie from Aussie Troves for my upcoming trip. Imagine my disappointment when I received an ugly brown beanie that bore only a passing resemblance to the one online. I am told they will replace the wrong item if I pay to ship it back to them. I told them I would rather put it in the Good Will collection bin and never deal with them again.

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

Very satisfied customer

Highly recommended. Great customer service. From beginning to end a dependable and smooth experience.

June 1, 2021
Unprompted review
The Trove Group logo

Reply from The Trove Group

Thank you so much for the review! It has been our pleasure to assist you. Feel free to reach out for any of your rare designer jewelry needs in the future.

Rated 5 out of 5 stars

Amazing shopping expierience

Really great and professional service. 100% authentic! Highly recommended!

May 31, 2021
Unprompted review
The Trove Group logo

Reply from The Trove Group

Thank you for the great review! It has been a pleasure, and we look forward to assisting you in all your future designer jewelry needs!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look