Superb service but awful delivery company choice…..but instantly rectified the very small issue that too be fair was the couriers fault. I would 100% recommend these guys…. Joanne is an absolute cr... See more
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See what reviewers are saying
The customer service team was helpful to assist me with my purchase. They were knowledgeable and took the time to answer all of my questions. making sure I got exactly what I needed.
Top class service, my item got delivered on time as promised and rhe job weren't on with out issues. The quality was excellent as usual.
Very quick delivery
Company details
Written by the company
UK's supplier of underfloor heating products. products ranges covers all you need in installing underfloor heating system, such as insulation boards, electrical heating mat, thermostat, pipes, accessories, etc. We are offering premium quality products at low prices. Free UK next day delivery, when ordered before 1pm
Contact info
Grays, RM17 5FH, Grays, United Kingdom
- 02080874013
- sales@underfloorheatingexpert.uk
- theunderfloorheatingexpert.com
I’m extremely happy with this product
I’m extremely happy with this product! The quality is excellent and it works exactly as described. Unfortunately, my first package was lost/stolen, but their customer service was amazing. They quickly sent a replacement without any hassle. I truly appreciate their professionalism and support. Highly recommend both the product and the seller!
February 9, 2026
Another order perfectly delivered with…
Another order perfectly delivered with great communication.
December 16, 2025
Superb service but awful delivery…
Superb service but awful delivery company choice…..but instantly rectified the very small issue that too be fair was the couriers fault.
I would 100% recommend these guys….
Joanne is an absolute credit to the firm.
September 22, 2025
I would happily recommend them and will…
I would happily recommend them and will definitely order from them again in the future.
July 14, 2025
The produsts seems solid and well made
The produsts seems solid and well made, and the proces were very competetive compression to other supploers I looked at. Contact customer service was was quick, knowledgeable and polite.
July 14, 2025
Best Customer Service
Best Customer Service! Fast and reliable company with great quality underfloor heating.
June 3, 2025
I was firts time using this company and…
I was firts time using this company and I am impressed. Everything was great, no issues, delivery next day. Would recommend.
June 2, 2025
The product was exactly as described
The product was exactly as described. Great quality and worth the price. I will be using them in the future.
June 17, 2025
Very professional service
Very professional service. They addressed all my concerns about underfloor heating. Very clear plans and speedy delivery would highly recommend.
June 3, 2025
Highly Recommended
Highly Recommended! The team was on time and was guiding helping with shifting and did a great job with under floor heating setup. Job well done team. Best of luck :)
May 30, 2025
Unprompted review
The customer service team was helpful…
The customer service team was helpful to assist me with my purchase. They were knowledgeable and took the time to answer all of my questions. making sure I got exactly what I needed.
January 27, 2025
Fast responding and delivering
Fast responding and delivering.
Very accurate with the suggestions regarding parts I needed.
November 12, 2024
Unprompted review
Everything went well
Everything went well, quick and nice order fulfillment, I recommend!
October 28, 2024
Satisfied customer
As described within product information, very easy to order and fast delivery. Will recommend and reuse in future
September 30, 2024
Great service
My overall experience was very good from the ease of placing my order to the speed of delivery. They also provided me very accurate drawings and when changes were required i received the technical support needed to accommodate these changes.
September 13, 2024
Top class service
Top class service, my item got delivered on time as promised and rhe job weren't on with out issues. The quality was excellent as usual.
September 13, 2024
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