The Unique Property Investment Group Ltd Reviews 

185
TrustScore 2.5 out of 5

2.3

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Rated 5 out of 5 stars

I recently started investing with Unique had the pleasure of working with the lovely Kelly Harman over the Christmas period. They went above and beyond to help me out, even outside of work hours. Pati... See more

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Rated 1 out of 5 stars

Absolute criminals. I'm on board with all the comments left by investors in the last month. UPIG went from an "investment's game changer" to a "liability". Will purse it all legally, it's an utter dis... See more

Rated 1 out of 5 stars

I invested large some to unique property investment Itd just 3 months ago I suppose to get 1st interest payment but I heard news about company went into administration. I am very worried because me... See more

Rated 1 out of 5 stars

Since 2019 i have been warning everyone on social media about Lewis Hall. He has a trail of gullable individuals who he has cheated and scammed. It staggers me how people still fall for photos... See more

Company details

  1. Property Investment
  2. Property Management Company

Written by the company

At Unique Property Investment Group, we are market leaders in secure, ethical, and hands- off investment strategies. Since our founding in 2017, we have helped hundreds of investors safely build wealth, with an impressive 91% reinvestment rate which is a testament to our reliability and success. Our diversified property portfolio spans multiple property types, all built on the foundation of long-term income generation. With transparency, honesty, and trust at the heart of everything we do, we are committed to fostering long-term relationships with our investors.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

185 reviews

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2.3

All reviews

(185)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

From game changer to disappointment

Absolute criminals. I'm on board with all the comments left by investors in the last month. UPIG went from an "investment's game changer" to a "liability". Will purse it all legally, it's an utter disgrace. I also encourage every investor who's affected to do the same, join forces to bring these individuals to justice.

July 26, 2025
Unprompted review
Rated 1 out of 5 stars

Deliberate Scam – Directors Still Active in Other Companies

This company is nothing short of a calculated scam. From day one, it appears to have been designed to extract as much money as possible from unsuspecting investors, only to enter administration and leave everyone out of pocket.

Investors were misled with promises of guaranteed returns, asset-backed security, and long-term income — none of which have materialised. Instead, the company ceased operations, communications stopped, and now administrators have taken control. Convenient.

What makes this worse is that the same directors behind this company are still actively involved in other registered businesses. This raises serious concerns that this was never a legitimate operation, but rather part of a wider, repeated pattern of deception: set up, raise funds, collapse, move on to the next.

There must be urgent regulatory investigation into the conduct of these individuals. They should not be allowed to operate freely in the business world after leaving investors with serious financial losses. The authorities — including the FCA and Insolvency Service — need to act.

July 26, 2025
Unprompted review
Rated 1 out of 5 stars

Don't invest- from Monday 28th July…

Don't invest- from Monday 28th July they will be placed into administration. They said the bank had placed a hold on their accounts hence no payment in July. Before this I never had an issue, now my money is at risk. At no point was the companies finance raised in the last 12 months. It's also the case that they claim to have all the government backing in the world- what happened to all the checks and balances in place to safeguard my funds?

Disappointing. Keep checking companies house and emails because they are not answering the phone!

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

Do not invest in this company

Do not invest in this company!!!! The initial investment went great to the point that I continued to invest with the company. Unfortunately, one year in the company has took a 180 turn with now missed payments. cant even get in touch with anyone to discuss this as head office is not picking up the phone. If anyone else is experiencing this please give this a thumbs up and maybe we can all group together and get lawyers involved due to breach of contract. And now the company gone into administration so guess none of us are getting our money back

July 23, 2025
Unprompted review
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Reply from The Unique Property Investment Group Ltd

Dear Investor,

It is regrettable that you feel the need to leave a review like this when we have been communicating with you on a regularly basis. We apologise for any frustrations you have experienced in not being able to speak to someone, we have had a large call volume and are understaffed this week. We have sent you multiple emails to explain this to you. You of course have every right to make a review but we would urge you to reconsider leaving such a damaging review which negatively impacts the business and could hamper our ability to support our clients.

Rated 1 out of 5 stars

With all honesty I was so impressed at…

With all honesty I was so impressed at the beginning of the initial investment also went far and beyond arrange investors.

Now im very dissapointed and really worried about my health as I had a stroke previously due to stress and this time worried about my hard earned only bit of saving I invested and no one is co-oparating with me about missed payments.

I’m disappointed that I haven't recived last two months payment. I tried contacting two persons to inform them about this issue lady called Denial and Toby at Unique Property and got no response so far.
I hope they can get back to me.

July 14, 2025
Unprompted review
The Unique Property Investment Group Ltd logo

Reply from The Unique Property Investment Group Ltd

Dear Ruzi, Thank you for your review and we are sorry to hear of your disappointment. Your review is not entirely correct and you have been paid every month since becoming a client apart from the latest which was due to a banking review issue that we have had. This has been communicated with you on multiple occasions throughout the month and we have fully informed you of actions we are taking to rectify that issue. We will of course contact you directly to discuss.

Rated 5 out of 5 stars

Our Investments with Unique.

Our first investment with Unique Property Investment was in October last year, our second being in May this year. Our point of contact has been Andy Williams whom we have found to be extremely professional, knowledgeable and helpful in our dealings with the Company. He keeps us updated and is always ready to assist. We anticipate increasing our investment in the future.

October 15, 2024
Unprompted review
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Reply from The Unique Property Investment Group Ltd

Thank you Shaun for your review which we really appreciate. As a business we look to support all of our clients and build long term relationships. We look forward to continuing working with you in the future.

Rated 1 out of 5 stars

Customer for 5 months now...

EDIT: This company went into Administration, and the hundreds of properties they said they owned don't appear to exist in SPVs based on the Administrator's report. It feels like a massive fraud has been perpetrated on over 500 creditors for £13million, but the banks are calling it a civil case....I guess only time will tell. Previous review below. Whatever is uncovered, Lewis Hall and Christian Woollard have a lot to answer for.
__________________________________________
I have been a customer for 5 months now. I wouldn't create a review here until I had experienced their full service and was receiving my investment monthly payments. This company, in my experience, has done exactly what they said they would do. There have been no red flags. Once I signed the contract, I received a document with my payments schedule for the next 3 years. Those payments annually total 25% of my investment. It's an exceptional return. At the start of 2025, new customers can expect 18% if they invest. Though less than my contract, it's still a very good return. Needless to say, since the experience has been incredibly smooth and transparent, I have invested more at the lesser level today. The money I invest acts as a loan to the development company to build or renovate government assisted living housing units. Without investors in this country, the government wouldn't have the funds to pay these developers for the properties they need. I've always believed we should get a tax break considering we are essentially funding a government scheme.... However, this investment does what it says on the tin. There are other companies in this sphere, but I believe Unique is most likely one of the most reliable. Anyway, I wouldn't hesitate to recommend them. I've been dealing with Andy throughout, and he has always been helpful with any questions I have had. He's gone out of his way to be transparent and provided me with all the information I've needed.

May 20, 2025
Unprompted review
The Unique Property Investment Group Ltd logo

Reply from The Unique Property Investment Group Ltd

Thank you for your thoughtful review and for taking the time to share your experience.

We're so pleased to hear everything has been smooth and transparent, and that you’ve felt confident enough to reinvest.

Andy will be thrilled to hear your kind words, he’s a real asset to our team.

We truly appreciate your trust and recommendation!

Thanks, 
Team Unique

Rated 4 out of 5 stars

I recently invested with The Unique…

I recently invested with The Unique Property Investment Group Ltd after thorough research and was impressed by their professional approach. No pushy sales tactics, just clarity and transparency in all communications. My returns have been paid as agreed for several months now. Their team, particularly Mae, was very helpful throughout. Would invest again.

March 28, 2025
Unprompted review
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Reply from The Unique Property Investment Group Ltd

Hi Nishad,

Thank you for your kind words and for trusting Unique with your investment. It’s fantastic to hear about your positive experience.

Mae and the team take great pride in supporting our investors every step of the way. We look forward to continuing this journey with you and appreciate your confidence in us.

Thanks,
Team Unique

Rated 3 out of 5 stars

The first two payments were made in…

The first two payments were made in full but I’m disappointed that I received less than half the payment amount this month ie March 2025. I tried contacting two persons to inform them about this issue at Unique Property and got no response so far.

March 28, 2025
Unprompted review
The Unique Property Investment Group Ltd logo

Reply from The Unique Property Investment Group Ltd

Hi Jen,

Thank you for reaching out, and we sincerely apologise for the delay in our response. Due to a high volume of client enquiries, our team has been working hard to ensure everyone is assisted as quickly as possible.

A member of our team has now been in touch to discuss the details and provide clarity on the situation.

We appreciate your patience and value you as an investor.

Thanks,
Team Unique.

Rated 1 out of 5 stars

Deducting tax at source BS & ignoring my emails

I find it pathetic that you are quick to reply to a social media review yet could find time to respond to any of my 4 emails on this topic. Tell me. If you are ‘mandated’ by HMRC to deduct at source then why did you not deduct at source from payment 1? And why have you said payments will return to the gross amount on the next payment? The tax liability building up through a full tax year will be much more than the last tax year payment - so when will you deduct this? And how? And it would have been professional to include the HMRC mandate letter would it not? Sorry but it is all just too amateur for me - I will have my investment back & let you get on with whatever you are up to

March 28, 2025
Unprompted review
The Unique Property Investment Group Ltd logo

Reply from The Unique Property Investment Group Ltd

Dear Martin,

We are sorry you feel the need to leave a 1 star review for the fact that as a business we are mandated by the HMRC to collect standard income tax at source on the interest that you have received.

If you calculate the three months worth of interest payments that you have been paid and take 20% from that figure you will clearly see that 20% has been taken from the total amount of interest earned as at end of financial year March 2025. This is reflected in this months payment as it is an annual tax deduction for all of the months interest that you have received.

You will of course be able to claim this tax deduction back from the HMRC in due course if you qualify to do so. Your normal monthly payment amount will resume as of April 2025 and so on until March 2026 when we will need to do another annual deduction at source.

We wrote to inform you twice of an important tax requirement regarding interest payments on your investment with Unique Property Investment Group Ltd. Under Section 874 of the Income Tax Act 2007, we are required to deduct basic rate income tax (currently 20%) from any yearly interest.

We do apologise that we have not been able to respond to your emails yet and a letter was sent out to all clients today notifying them that we are working through email communications and will respond over the coming days. We do not have the resources in place to be able to respond to each investor as quickly as we would like and this deducted tax position at source is a requirement from the HMRC and being managed by the accountants that process all the client payments.

We trust that this answers your points raised and that you can reconsider such a harsh review for something outside of our control.

Sincerely

The Unique Team.

Rated 1 out of 5 stars

Do Your Diligence

Please go to companies house and view their company accounts, these will give you a true picture of this operation.

March 3, 2025
Unprompted review
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Reply from The Unique Property Investment Group Ltd

Trustpilot removes reviews that are not reviews. Our latest set of accounts will be published in a few weeks and you will then clearly see what we are building as a business.

Rated 4 out of 5 stars

They kept to terms of business…

They kept to terms of business agreement. I was quite impressed. My friends were sceptical but I decided to take the risk and invest. Am glad I did. The only problem is that they could be slow with follow on calls but they are very polite, friendly and very helpful. Excellent job, I will encourage people to invest with them.

January 28, 2025
Unprompted review
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Reply from The Unique Property Investment Group Ltd

Hi Wilma,

Thank you for your honest feedback and for putting your trust in us.

We're delighted to hear that you’ve had a positive experience with your investment and that we’ve met the terms of our business agreement as promised.

We appreciate your patience regarding follow-up calls and will take this on board to improve our communication moving forward. Our team is always here to support you, and we truly value your recommendation.

Thanks,
Team Unique

Rated 5 out of 5 stars

This is my 3rd investment and couldn’t…

This is my 3rd investment and couldn’t be happy with the service from all the staff. Great products and seamless service. Highly recommended

February 5, 2025
Unprompted review
The Unique Property Investment Group Ltd logo

Reply from The Unique Property Investment Group Ltd

Hi Wayne,

Thank you for your continued trust and support! We're delighted to hear that you've had a great experience with our team and investment opportunities.

Thanks,
Team Unique

Rated 5 out of 5 stars

I am with their service and they are…

I am happy with their service and they are reliable and trustworthy, look forward to invest more with them.

November 10, 2024
Unprompted review
The Unique Property Investment Group Ltd logo

Reply from The Unique Property Investment Group Ltd

Hi Uzma,

Thank you for your kind words! We're thrilled to hear that you find our service reliable and trustworthy. We look forward to supporting you with future investments!

Many thanks,
Team Unique

Rated 5 out of 5 stars

it is very transparent investment

It has been more than a year since i invested at UNIQUE.I am very happy with the outcome of my investment. I am getting every month my payments based on the contract agreement i have signed. It is one of the most transparent investment i ever come across in my life.

February 5, 2025
Unprompted review
The Unique Property Investment Group Ltd logo

Reply from The Unique Property Investment Group Ltd

Hi Aron,

Thank you for your wonderful feedback! We're thrilled to hear that you've had a positive experience and that our transparency stood out to you. Consistency and trust are key, and we're glad to have you on this journey with us!

Many thanks,
Team Unique

Rated 5 out of 5 stars

Great People at this Company

I've been with Unique for seven months now and they have been excellent at addressing my questions and keeping me up to date with everything. They really do give thorough assistance and advice when needed.

February 5, 2025
Unprompted review
The Unique Property Investment Group Ltd logo

Reply from The Unique Property Investment Group Ltd

Hi Michael,

Thank you for your kind words! We're so pleased to hear that you've had a great experience with our team and that we've been able to provide the support and updates you need. We look forward to continuing this journey with you!

Many thanks,
Team Unique

Rated 5 out of 5 stars

Excellent communication and prompt payment

Excellent communication, payments made on time and the whole investment process clearly explained by the team. I feel confident in recommending The Unique Property Investment Group.

February 5, 2025
Unprompted review
The Unique Property Investment Group Ltd logo

Reply from The Unique Property Investment Group Ltd

Hi Joe,

Thank you for your fantastic feedback! We're delighted to hear that our communication, transparency, and reliability have given you confidence in your investment. We truly appreciate your review!

Many thanks,
Team Unique

Rated 5 out of 5 stars

Trustworthy & Professiinal

Initially sceptical because of the guaranteed ROI but it’s all genuine and I’m pleased I took the plunge.

Really professional and helpful team, if you’re considering using them, I’d highly recommend it

January 28, 2025
Unprompted review
The Unique Property Investment Group Ltd logo

Reply from The Unique Property Investment Group Ltd

Hi Chris,

Thank you for sharing your experience! We understand scepticism, which is why transparency and trust are at the heart of what we do. We're delighted you put your trust in us and are happy with your investment. Appreciate the recommendation!

Many thanks,
Team Unique

Rated 5 out of 5 stars

Easy and Fully Supported Service

I recently started receiving our second investment, as ever a very easy process and fully supported throughout. I will be doing this again this year, thank you.

January 2, 2025
Unprompted review
The Unique Property Investment Group Ltd logo

Reply from The Unique Property Investment Group Ltd

Hi Giles,

Thank you for your continued trust! We're delighted to hear that your second investment has been a smooth and supported experience. Looking forward to working with you again in the future!

Many thanks,
Team Unique

Rated 2 out of 5 stars

Why did you guys read my review?

I talked to them when they were offering 15-16% with 1% uplift each year for 5 years investment. They sent me an agreement to sign with no “5 years” mentioned in it. I refused to sign it. And then after some time I received an email from them offering 25% per annum and after doing my research, the investment was not secured at all. Tried to convince me that they work with certain groups, I contacted their offices, they lady told me that the investment is not safe at all and that they would not be able to help me get my money back in case something would go wrong. All I would say is to do your research before you invest in any company.

August 4, 2024
Unprompted review
The Unique Property Investment Group Ltd logo

Reply from The Unique Property Investment Group Ltd

Hi Faisal,

I believe there may be some confusion, as at Unique we offer fixed 18% returns, which we introduced in January 2025. We have never offered a 15-16% per annum return or a 1% uplift structure as described in your review.

Transparency and security are fundamental to us, which is why we ensure all investment agreements clearly outline the terms, including the duration and structure of the investment. We also take great care in providing all necessary documentation so that our investors can make fully informed decisions.

Additionally, our partnerships are built on trust and verified collaborations. If you’d like to discuss this further or clarify any details, we’d be happy to assist.

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