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The Vanity Planet Reviews 3

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TrustScore 3 out of 5

2.8

Beauty Product Supplier
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Company details

  1. Beauty Product Supplier
  2. Cosmetics Store
  3. Hair Product Store

Contact info

2.8

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Ten Unanswered Emails. Used item.

I emailed them ten times within a span of a month. No replies from anyone in the company.

I tried the following: info, hello, and vpinsider at vanityplanet.com

Still waiting on a response. I purchased the Ultimate Skin Spa System, and it was clearly a used item. The brushes were dull, and the battery slot was broken.

Why would any respectable company send such cheap and unsanitary items to a customer?

They have a crappy return policy, where they only give you store credit for items that are used. BUT I DID NOT USE THE ITEM.

Store credit is an insult. I would not recommend Vanity Planet.

July 14, 2018
Unprompted review
Rated 1 out of 5 stars

Order#TVP63162 never received but charged.

I ordered the Facial Pore Cleanser on January 9th,2017. as of January 27th, I had not received it even though it was shipped the same day. Tried contacting them through one of 2 emails they contacted me by. It bounced back many times, so I went on vanityplanet.com and messaged the company. They told me (thevanityplanet.com) is a sham and that if my order number started with TVP, it's fraudulent. Then I was told by the genuine company to contact my credit card company. I have since filed a dispute and am awaiting credit back to my account. it disgusts me.....

January 31, 2017
Unprompted review
Rated 1 out of 5 stars

Fake company

Do NOT order anything from this company, they don't exist. You will not recieve the product.

January 16, 2017
Unprompted review

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