The Vapers Cave Reviews 216

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

These guys have helped me out many times. They're not my closest vape store, but I'm happy to travel that bit further to get great customer service. During this current pandemic they're even offerin... See more

Rated 5 out of 5 stars

I tried the Vapers Cave after tiring of the service at my usual shop end of July. I have to say, the guy (Apologies I didn't remember his name) The service was Amazing! First class!. The knowledge was... See more

Rated 5 out of 5 stars

Staff are very friendly, welcoming and always have a chat. They have great knowledge on products and always making recommendations for me when I'm unsure. Even though I have moved out the area and... See more

Rated 5 out of 5 stars

The guys at vape cave, are the best. From the very first time of going to them. They always make time help you, I never feel rushed, and when trying flavours you need to find the ones that work for... See more

Company details

  1. Vaporizer Store

Information provided by various external sources

Vaping the safer alternative to smoking


Contact info

4.9

Excellent

TrustScore 5 out of 5

216 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful staff

Product out of stock got sent equivalent of which I didn’t realise would work until I spoke to someone at the store, very helpful and polite and I even learnt something on the day 😁

January 19, 2022
Rated 5 out of 5 stars

Today’s visit

Love this shop friendly and very helpful. They are all very familiar not only with new range of mods etc. But are very skilled with years of experience always able to help and to cater to each individual’s needs and likes and dislikes. I have always left the shop with the knowledge that. If it’s not working for you try this come back we will sort it out for you. Thanks guys for being always honest with me and throwing in jokes to see you soon Vapers cave

November 13, 2021
Rated 5 out of 5 stars

I haven’t actually received my order…

I haven’t actually received my order yet, but, I placed it this morning and unfortunately the website managed to sell me something which they haven’t got in stock! Rhys (I hope that’s how he spells it) phoned me and explained, expressed his apologise which wasn’t needed at all! Usually I’m a creature of habit and prefer to use my certain stores so can always be a bit daunting using a new store. With the customer service already from these guys I’ll definitely be back. I used to work in retail and know how much customer service is of importance these guys have it. Here’s to my new monthly shop! Also the cavepoints which I’m not yet sure on how to use but that’ll come with time. Cheers guys

November 10, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look