TheVapeshopOnline by The Vapour Room Portsmouth Reviews 75

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Faultless service from the guys at The Vapour Room every time I use them (which is weekly at least)! If you ever need any advice then these guys really know their stuff and will go above and beyond to... See more

Rated 5 out of 5 stars

Been in here a few times now, always have very friendly, helpful staff that that are very knowledgeable and seem genuinely happy to be there. A good atmosphere makes for a great experience, never left... See more

Rated 5 out of 5 stars

Have used this shop for many years for my vape needs. Brilliant, knowledgeable staff and great banter with the owner. Good prices on all things mods, tanks and juices. Charisma has got to the point wh... See more

Rated 5 out of 5 stars

Grate selection, top quality and quick dispatch. Would highly recommend and definitely use again. And if able to visit the shop in Portsmouth, very friendly and happy to give grate well knowledge advi... See more

Company details

  1. Vaporizer Store

Written by the company

The Vapour Room Portsmouth has the largest selection of shortfills and salts in Portsmouth – with price-match deals on vape juices and new products in weekly! From the latest pod kits and coils to award-winning liquids, vape merchandise and more, the Portsmouth team have received 5-star reviews over 5 years. They’re one of Portsmouth’s last remaining independent vape shops and as such can offer dedicated advice, service and ultra-friendly service. If you would rather order online, visit our online vape shop!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

75 reviews

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Rated 1 out of 5 stars

Order not received

The ordering process was easy however I haven't received my order! I contacted customer service via email on 1st October and I haven't had a reply.

October 8, 2021
TheVapeshopOnline by The Vapour Room Portsmouth logo

Reply from TheVapeshopOnline by The Vapour Room Portsmouth

Hi Sara, we're so sorry you've experienced this. We did not receive an email, and the tracking does say the item has been delivered, we have raised this with Royal Mail. Please accept our apologies for this, it is the first delivery issue we have ever experienced (!) and endeavour to ensure all our orders are received promptly. We have now re-sent your order via special delivery, and added a few freebies as way of apology. Thank you, TheVapeShopOnline.co.uk

Rated 5 out of 5 stars

Great service

Great service, always come to this shop for the things I need. Friendly staff and quick purchase and collection

June 16, 2021

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