The whole buying experience is simple and easy to use. The food selection is comprehensive, the delivery procedure is amasonesque and the packaging is more than adequate. The actual food is firs... See more
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Company details
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The Village Butchers is a family run butchers based in Essex. We aim to give families nationwide the benefit of quality, reasonably priced meat, delivered the next day to their door – all by the click of a button. Our customer service team is on hand to give you advice and provide you with that in store butcher shop experience which you can lose when ordering on line.
Contact info
Thorndon Avenue 181, CM13 3TP, West Horndon, United Kingdom
- 01277812249
- sales@thevillagebutchers.co.uk
- thevillagebutchers.co.uk
Hasn’t replied to negative reviews
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I think the meat is fantastic and very…
I think the meat is fantastic and very tasty. I do like the lamb loin chops and the lamb steaks. Delivery is also good the meat is well packed and kept very cool.
Customer service not great
I ordered 8 chickens from them kept one out to use snd froze the rest, when we opened the chicken it was off and smelt really bad.
I complained to them and asked for refund, i gad sent pictures of chicken etc.
they responded snd said they would give me a credit!!! Problem is they charge you £8.95 delivery so i would still be paying for a replacement!
I asked them again for refund and they stated i would need to send the chicken back!!! It smelt terrible so packing it and shipping it back would have served no purpose!! Not helpful considering they send you emails stating they will 100% sort it out for you!!!
Not good. I now have a credit note that i won't be using as i have 7 other chickens in the freezer!! Not sure if they are off either yet..
Value for money for good quality British meat
I can specify when I wanted my delivery. Everything was packed beautifully. I ordered Salt brisket and it was perfectly tender. It was good value meat shopping.
Great quality product
Great quality product, delivered perfectly and good value for money. My only (very tiny) comment would be to spend some money improving the performance of the website.
Fantastic products
Fantastic products, packed well, reasonable pricing and excellent delivery.
I've just received my first order
I've just received my first order. The service I received I can not honestly fault. The quality of the steaks. Lamb, baby back ribs, ect is Excellent. I have tried several online butchers. And for service, quality and delivery. The guys here are by far the best. Thank you. Will definitely be placing another order soon...
Most of the meat that I have ordered…
Most of the meat that I have ordered has been very good and great value. But in reference to my last order, the Sirloin Steaks were disappointing, uneven cuts, large amount of fat, reducing a 8 to 10 Oz steak was reduced to a 6 Oz. I like a bit of fat and usually trim to my family's likes, but to be perfectly honest shoved them in the freezer and bought some from Aldi. A little bit cheaper but so much better. Sorry to say that I will not be buying the same product again.
Outstanding Quality
Goods delivered in quality packaging.
So impressed with the quality of the meat. Far superior to supermarket meat.
Looking forward to the next delivery!
Great value
The meat we received from the village butcher has been good quality and was delicious well packaged and delivered within the time slot excellent service and good value for money
Honest
Honest, first class meat, service, but above all, the taste, flavour, quality is (as an ex butcher) first class.
Very tasty meat very happy
Quality company
Good place to obtain meat, straight forward and excellent meat
First class service
All the purchases I have made with village butchers have been first class quality, exactly as described, and deliver exactly on time and extremely well priced. Thank you.
The beef short rib I ordered was…
The beef short rib I ordered was excellent. I slow cooked it for 3 hours in chicken stock, beef stock and red wine with celery, onions and carrots. I then let them cool in the sauce and then the next day I reheated it and cooked it for another 2 hours. It was delicious. They were the largest short ribs I’d ever seen, great value, I would highly recommend them.
Excellent and veryhighquality
Great service.
Great service.
Always willing to help.
Brilliant salted beef
All good really enjoyed all the steaks
All good really enjoyed all the steaks
Easy to order prompt dispatch and the…
Easy to order prompt dispatch and the meat is top quality
An excellent piece of meat.
An excellent piece of meat.
Tender, tasty and delivered exactly when expected. Will definitely use again
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