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The Warp Reviews 

125
•
TrustScore 5 out of 5

4.9

Hobby Store
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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly, knowledgeable staff who consistently go out of their way to provide exceptionally helpful assistance during every visit. Many people also love the exceptionally extensive selection of games, miniatures, and remarkably fair prices available across the wonderfully well-stocked store. Some people were satisfied with the online ordering process, noting quick dispatches, great costs, and smooth, hassle-free collections. Consumers also deeply enjoy the vibrant, welcoming local community built around the shop, making it a fantastic, inclusive place to spend time and connect with fellow players.

What people talk about most

Staff

People report positive experiences with staff, highlighting their welcoming and friendly attitude. Consumers... See more

Product

Customers had positive experiences with product, noting a fantastic and extensive range of items available.... See more

Value for money

Reviewers highlight positive aspects of value for money, noting that stock levels are phenomenal with items... See more

Service

Customers consistently note positive experiences with service, highlighting great quality and helpful staff... See more

Price

Reviewers mention positive feedback about price, highlighting cheap options like twenty percent off RRP and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

One of the nicest stores I've dealt with. They always do really pro-consumer things to make sure product gets to players and not in the hands of scalpers. I don't tend to have much brand loyalty but T... See more

Rated 5 out of 5 stars

Very friendly and knowledgable staff. Will also check in to help to see if they can find what you are looking for, or even order in if possible! Has helped build a great and safe community for players... See more

Rated 5 out of 5 stars

Went in after Christmas and store was well stocked and had great prices , second hand section is a delight especially when you get stuff still on a sprue. Second time visiting and will be a repeat cus... See more

Rated 5 out of 5 stars

I am an absolute addict when it comes to the warp. Ryan and Kirsty are genuinely two of the loveliest people and seeing them with their customers in the shop is where they are in their ele... See more

Company details

  1. Hobby Store

Written by the company

The Warp is best known for tabletop wargaming. People love us for our brilliant prices, super fast tracked dispatch, live stock levels and customer service that cares.

Contact info

4.9

Excellent

TrustScore 5 out of 5

125 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(125)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Fantastic stock

Fantastic stock, incredible staff, best miniature shopping experience I've ever had. Even better than warhammer world.

June 3, 2026
Unprompted review
Rated 1 out of 5 stars

went in and was refused to buy a couple…

went in and was refused to buy a couple packs of cards and was made to feel inferior to even shop there didn't even get a sorry poor customer service

June 18, 2026
Unprompted review
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Reply from The Warp

I'm sorry we wasn't able to serve you for a pack of Final Fantasy Magic the Gathering, I'm afraid that's because it's a set reserved for players playing in store. There's a sign in front of the packs saying that set is a for players on the tables only. I'm sorry you couldn't have a pack of this set but if you were a player on our tables you'd love what we do because you'd be able to get these packs regularly.

Sadly while this system is brilliant for regular community I can fully understand how annoying it is when you really want a hard to come by set but we thought this would be a nice set to reward our regulars that play on our tables because they've built an amazing community at The Warp and we want to support them.

Does suck to read things like this to be honest because we thought us reserving some sets for our regulars was a nice thing to do for them, we didn't intend to upset anyone it was done with the best of intentions I can assure you that.

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