Ordered a bowl which arrived with 2 days of ordering but unfortunately it was broken in transit despite being well packaged. Sent photos of damage and had excellent communication back from the company... See more
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See what reviewers are saying
Simply can't rave enough about our recent first purchase from this marvellous supplier!! We eat lots of sushi but only now could it be considered authentic thanks to The Wasabi Company!! We will no... See more
Company replied
I ordered fresh finger limes, yuzu fruit and a buddas hand. All were of beautiful quality. I also ordered a finger lime plant. This exceeded our expectations. Looking forward to planting it o... See more
Company replied
Ordered express delivery Friday morning 9am . Nothing in confirmation email about when it will be delivered. Saw nothing on website about it either . Called on Monday and was told will arrive Tuesday... See more
Company replied
Company details
- Japanese Delicacies
- also in
- Catering Food and Drink Supplier
- Japanese Grocery Store
- Produce Wholesaler
- Restaurant Supply Store
- Wholesale Food Store
Written by the company
The Wasabi Company grows fresh wasabi in the UK and supplies top chefs with not only wasabi but all Japanese Ingredients, in turn making these same products available on our website for you to enjoy at home. Whether you want to try fresh wasabi for the first time, begin to grow your own at home, discover the best soy sauces, ponzus, mirins and vinegars available or add some beautiful items to your kitchen collection we believe we have the best products available at affordable prices. We also have our own range of original products we have developed including wasabi & yuzu mayonnaises & mustards, soy sauces, wasabi vodka, yuzucello and much more which we are proud to say have won us 21 Great Taste gold stars.
Contact info
Waddock Cross, DT2 8QY, Dorchester, United Kingdom
- 01929463825
- hello@thewasabicompany.co.uk
- thewasabicompany.co.uk
4.4
Excellent
27 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent
I've written so many negative reviews of everyone from Apple to Parcelforce but have decided that it's time to give praise.
I recently bought Okinawa black sugar from The Wasabi Company.
Well packed, quickly delivered, and exactly as described. As someone with a series of vendettas against various shockingly awful companies it gives me great pleasure to praise this one.
December 1, 2023
Unprompted review
Reply from The Wasabi Company
Thank you so much for taking the time to give us the positive feedback Kevin - much appreciated and it gives us a real boost at this busy time of year to know we are making our customers happy :)
Great place to buy Wasabi
Bought plants back in April and they are doing really well
April 14, 2023
Unprompted review
Reply from The Wasabi Company
That's great to hear, hope you have some amazing wasabi is a year or so! Don't forget you can trim off some leaves and stems as it grows and use them in salads & sandwiches :)
The products are of such good quality
The products are of such good quality, you can tell the difference, great flavours, and the miso is so delicious I could eat it straight out of the tub. Delivered very promptly, I have been ordering for a while now, all first class.
March 2, 2023
Unprompted review
Reply from The Wasabi Company
Thank you Paula, we are delighted you are enjoying the products!
Ninja (amazing) customer service
I have to say that Chris and his team are really quite amazing at customer service. His courier let him down (totally not his fault) and so he sent out now one, but TWO replacement orders to make sure I get the items in time. He followed up with me constantly to make sure I was happy and basically mad a crappy situation into a good one. Ninja customer satisfaction skills. Thank you Chris
February 18, 2022
Unprompted review
Reply from The Wasabi Company
Thanks for the great feedback Lee, Chris is indeed a ninja in customer service and his dedication and enthusiasm is a great representation of our core values :) enjoy the goodies!
I love this company
I love this company! Sorted all my presents for impossible to buy foodies. Beautifully packaged as well.
December 11, 2021
Unprompted review
Reply from The Wasabi Company
Thank you for the lovely feedback, presents for the foodies in your life are our speciality :)
Delighted with both product and service from The Wasabi Company.
I bought a a Yuzu tree from The Wasabi Company. For the size of the tree the price was excellent, and I'm confident that what I have bought is a genuine Yuzu, so many advertised as Yuzu trees are not. The tree arrived in excellent condition, big, healthy and bursting with new growth. It was packed very safely and securely, and anchored in it's box, so it couldn't move around and get damaged whilst in transit, which is vital for safe transportation of live plants. Providing a next day delivery service was the icing on the cake. I highly recommend The Wasabi Company and would certainly buy from them in the future.
June 2, 2021
Unprompted review
Reply from The Wasabi Company
Thanks for your review Ian, so pleased you are happy with the Yuzu tree and our service - hope it's flourishing :)
Delivery unclear
Ordered express delivery Friday morning 9am . Nothing in confirmation email about when it will be delivered. Saw nothing on website about it either . Called on Monday and was told will arrive Tuesday as they don’t post on Fridays . Was apparently written in small print which I didn’t see at any stage of order process. So didn’t line up well with my Saturday sashimi.
Product is ok though and company genuine
August 19, 2019
Unprompted review
Reply from The Wasabi Company
This is a very late reply (nearly 3 years) but we are just getting started with Trust Pilot and wanted to assure any readers out there that we have a 1-2 day Express Delivery service with DHL available alongside our standard Royal Mail service, all delivery details are now clearly stated on our website. This review is 100% correct in that orders that include fresh produce received after 11am on a Thursday do not get sent until Monday because we cannot guarantee them arriving in the condition we want you to receive them. We have updated all the information on the website to clearly underline this, sorry for the inconvenience we caused you.
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