George, Em & Tim were super helpful in answering the questions I had about buying my wing. I felt assured that I was going to be happy with my purchase and I absolutely have been! I swung by the sh... See more
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I needed a wetsuit for my daughter who is 6’2” and tried the usual outlets in person and online-hopeless! Then I found the Watersports Centre which is literally around the corner from where I live. Ge... See more
Company replied
Really great company. Customer support gives out fast replies with precise information on what's going on with your order. The wetsuit is top class as well! Only one I've been able to find that f... See more
Company replied
I called in to ask if anyone could help me with a valve problem on my paddle board. I was met by a very friendly lady who asked me inside. I took my board in and was met by George who sorted my proble... See more
Company replied
Company details
Written by the company
The Watersports Centre - For all of your kitesurfing, SUP and winging needs.
Contact info
4A Solent Road, PO143LD, Fareham, United Kingdom
- 07542835125
- accounts@thewatersportscentre.com
- thewatersportscentre.com
4.9
Excellent
262 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
it came perfectly on time ,was really…
it came perfectly on time ,was really nicely wrapped and also had a hand written note too. exceptional service.
December 20, 2024
Reply from The Watersports Centre
Hi Ollie,
Thank you so much for this very kind review. We are so pleased to hear that you enjoyed your buying experience with us!
Wishing you all the best,
The Watersports Centre Team :)
Personal service
I ordered a Vector vest for windsurfing and although the one I ordered was not in stock, the company was quick to be in touch and offer some alternatives at a reduced price. I received a personal service on the phone, the item was packaged securely and it arrived a day later. I was very pleased with the item and the service that I received.
November 26, 2024
Reply from The Watersports Centre
Hi Jenny,
Thank you so much for this kind review. Once again we thank you for your understanding regarding the stocking error, and we are so pleased that we managed to resolve this quickly.
Thank you so much again.
All the best,
The Watersports Centre Team.
Great service
Great service. Quick and easy. I will definitely shop with them again!
November 14, 2024
Reply from The Watersports Centre
Hi Alex,
Thank you so much for this review. We are so pleased that the buying experience was quick and easy! We look forward to hopefully being able to assist you in the future.
All the best,
The Watersports Centre Team.
Reply from The Watersports Centre
Thank you Glenn, we are so pleased that you enjoyed your buying experience with us!
All the best,
The Watersports Centre Team.
Fast delivery
This is a great shop to deal with, whether online or in person. Product descriptions are accurate, delivery costs sensible and very quick to ship.
October 28, 2024
Reply from The Watersports Centre
Hi Heather,
Thank you so much for this kind review. We are very pleased to hear your thoughts and we look forward to helping with anything in the future.
All the best,
The Watersports Centre Team.
Brilliant Experience
This company have been so brilliant. I’ve ordered two wetsuits on two separate occasions and both times have been brilliant. Their customer service is second to none. Would not hesitate to recommend
October 27, 2024
Reply from The Watersports Centre
Thank you so so much for this lovely review!! We are so pleased to hear that you have always received excellent goods from us, as well as an enjoyable buying experience.
All the best,
The Watersports Centre Team.
Reply from The Watersports Centre
Hi Richard,
Thank you so much for this review. We are so pleased that we could assist you!
Wishing you all the best,
The Watersports Centre Team.
Highly experienced in the water sports…
Highly experienced in the water sports business
They gave me expert advice.
(These people know their business!)
Reliable - And great internet delivery
And they actually took the initiative and phoned me to ensure I chose correctly!
I like this sort of business
October 12, 2024
Reply from The Watersports Centre
Hi Simon,
Thank you so much for this review! We are so pleased that you enjoyed your experience with us. We hope that you enjoy your new impact vest and we look forward to hopefully being able to assist you again in the future!
All the best,
The Watersports Centre Team.
Great Service and speedy Delivery
I ordered an impact vest from the watersports centre. The colleague who helped me via the online chat was super helpful with checking stock levels and size guides. They dispatched it the same day and it was delivered the next. Fantastic service!
October 16, 2024
Unprompted review
Reply from The Watersports Centre
Hi Clare,
Thank you so much for your very kind review. We are so pleased that we were able to help and that you received your impact vest quickly!
All the best,
The Watersports Centre Team.
Speed and efficiency
I virtually received my order before placing it! Super speedy delivery and very happy with the products.
October 3, 2024
Reply from The Watersports Centre
This is brilliant to hear! Thank you so much for the great review Nicola.
All the best,
The Watersports Centre Team.
excellent service and communications
What made this order and service particularly good was the excellent communications and updates from The Watersports Centre. There was a slight delay with the order, due to having to ship in from Europe, but I was kept fully informed throughout.
September 15, 2024
Reply from The Watersports Centre
Thank you so much for your understanding. We are so pleased to hear that you felt the communication was good and that you were fully informed throughout your delivery process.
All the best,
The Watersports Centre Team.
Simply great company to dela with
One of the best companies I have come across. Placed my first order with them last week.
Very helpful advice regarding sizing on the phone and their advice made me change my order size and it arrived and there advice was spot on and a perfect fit.
A couple of glitches with the stock levels on there new website but a call soon confirmed stock and ordered smoothly
Quick delivery arrived next day and nice little thank you note this is how companies should be will definatly use again
September 25, 2024
Reply from The Watersports Centre
Wow thank you so much for this review. We will continue to try and improve the website and keep things as easy to understand as possible. We were very happy to discuss this on the phone, and we are so pleased that the fit of the vest was just right! Thank you so much for taking the time out of your day to write this very kind review.
All the best,
The Watersports Centre Team.
Great customer service 10/10
Great customer service, after a slight warehousing issue. George sorted the problem immediately and communicated everything perfectly. Highly recommended!
August 29, 2024
Reply from The Watersports Centre
Thank you so much for being so understanding. We are pleased to hear that George was there to help and that you enjoyed the service that you received!
Thank you for the great review!
All the best,
The Watersports Centre Team.
Reply from The Watersports Centre
Amazing! Thank you so much :)
All the best,
The Watersports Centre Team.
Really Good service
Really Good service, they are always happy to help with any watersports related questions, and advise on what
products would best suit your needs.
August 18, 2024
Reply from The Watersports Centre
Thank you for this great review. We always enjoy discussing anything watersports and we are so glad to be able to assist!
All the best,
The Watersports Centre Team.
Reply from The Watersports Centre
Thank you for this review. We are so pleased to hear this! :)
Great communication
Great communication, and Tim kindly delivered the boarbag to my door.
August 3, 2024
Reply from The Watersports Centre
Thank you Charles, really pleased that we were able to drop this off to you. We hope that you really like your new board bag! :)
Reply from The Watersports Centre
This is great to hear! Thank you!! :)
Order arrived really quick
Order arrived really quick, love the personal note and paper recyclable packaging. Thank you ☺️
July 23, 2024
Reply from The Watersports Centre
Thank you so much for this very kind review! We are so pleased to hear you enjoyed your experience with us.
All the best,
The Watersports Centre Team :)
Reply from The Watersports Centre
Thank you so much for your kind words! We are pleased that delivery was quick and that you enjoyed your experience with us.
All the best,
The Watersports Centre Team
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