Thewheelwizard Reviews 88

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the staff for their politeness, knowledge, and professionalism. Customers are highly satisfied with the quality of the work, noting that their wheels and calipers were restored to look as good as new, often exceeding expectations. The service is frequently described as excellent, efficient, and convenient, with many appreciating the mobile service and timely completion of jobs. Reviewers also highlight the clear explanations and advice provided, along with the overall attention to detail and communication throughout the process.

What people talk about most

Service

Users describe positive interactions with service, consistently rating it as excellent and 5-star. Customers... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, courtesy, and... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers expressing satisfaction... See more

Product

People report positive experiences with the product, often praising the quality of the work on calipers and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Callum was very polite and knowledgeable about the works required to my wheels. He explained in great detail the works to be undertaken and proposed alternatives which turned out to be excellent. I... See more

Rated 5 out of 5 stars

The alloys on my car had been previously’re-finished’ and bodged! Looked ok but paint flaked off after jet washing…. And then I kerbed a couple. Callum has made an excellent job of restoring them. W... See more

Rated 5 out of 5 stars

Had my Astra vxr brake calipers refurbed / Painted and extremely happy with the results. They look exactly like my brief and quality brilliant. The opperative was polite and got on with the job and... See more

Rated 5 out of 5 stars

Highly recommend Callum at Wheel Wizard. I had all 4 alloys repaired on my car and the standard of work is incredible. Exactly the same colour and finish as before and now they are absolutely spotle... See more


Company details

  1. Auto Body Shop

Written by the company

• High Quality Wheel Refurb & Repair • Brake Caliper Customisation • Mobile Repairs | In-house Repairs https://linktr.ee/wheelwizard_


Contact info

4.9

Excellent

TrustScore 5 out of 5

88 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Job

Took my son's Fiesta to Wheel Wizards after months of having an issue with the tyre going flat every few months. He had already replaced the tyre twice thinking it was a slow puncture but the problem still persisted. The guys at wheel wizard took the wheel off and discovered it was dented right away. They refurbished the alloy and fixed the dent. Looks like a brand new wheel and the issue has finally been solved. Highly recommend these guys. Great job at a great price.

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

Had my alloys done here and the process…

Had my alloys done here and the process was so quick, simple and easy, would definitely recommend! The work is carried out to a very high standard. The staff are amazing and so so helpful, a very smooth process from enquiring to picking up my vehicle. They managed to fit me in with short notice to fit my needs. 10/10 service!

September 2, 2024
Unprompted review
Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, not the easiest place to find, but once located plane sailing. Really good work refurbishing the Alloys on my E92 BMW. With great colour match and selection of finish, and good price, what’s not to like. Thanks team.

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

Absolute brilliant service I couldn’t…

Absolute brilliant service I couldn’t recommend wheel wizards highly enough.

I had a set of badly damaged alloys they were very professional and very quick to respond to me and give me updates on my car and inform me on what was going on.

Both the staff was very friendly and assuring and done a superb job im very happy with and they are worth every penny.

I have no hesitation that I’ll be using them again for my other vehicles and they will be the first I’ll recommend.

May 21, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, did a refurb job after i messed one alloy up! Looks brand new.

Will be booking soon to paint all 4! Highly recommend!
MK7 GOLF

May 2, 2024
Unprompted review
Rated 5 out of 5 stars

10/10 experience at wheel wizard

10/10 experience at wheel wizard. Communication was always on pointe. Very helpful and listened to what I wanted and answered all my questions. My wheels are amazing I would recommend again and again.

May 16, 2024
Unprompted review
Rated 5 out of 5 stars

Caliper Paint. No touch up available

Great service initially. Really happy with the job. Attended a main dealer to paint my callipers.

12 months old, the calipers start peeling.

No drama I planned to get some touch up paint which I was obviously going to pay for.

Poor communication then was told they can’t send touch up pack. All touch up pens are mixed so why they couldn’t mix then send I don’t know. Not travelling to Coventry every time they need a touch up

Took their advice on Candy Red not the normal colour so can’t even get a similar colour.

This has now been resolved. Nicole has sent over the touch up hence my updated rating.

Would use again. Thanks.

April 1, 2024
Unprompted review
Rated 2 out of 5 stars

Caution when booking.

I contacted them via WhatsApp. I screenshot photos of my alloys that needed refurbing with a photo of what I wanted from their IG page. I wanted my calipers doing too and sent a photo of what colour i wanted. I was given the breakdown of the costs. All in one colour and calipers £435 or diamond cut alloys with a black oil change and calipers for £505. I chose to pay £505 and get the diamond cut and calipers. I paid £40 deposit and secured a date for 2 months time.

On the day i dropped my car off, I was informed my alloys could not be refurbished with a diamond cut due to extensive damage. I chose to get an all in one colour change instead with my calipers. When I collected my car, i paid and left. After a busy day I realised when I got home that I overpaid by £70. I paid £505 instead of £435. When I WhatsApped them, I was told because my calipers had glitter in the colour, I had to pay £45 extra on top and they started talking about colour packages and a 3 colour change system and what i paid covered the additional costings. The cheek. At the time of the booking the photo I sent had glitter in the calipers, there was no mention of an additional £45 charge. On the day i dropped my car, I confirmed I wanted glitter, again, no mention of an additional charge either. None of this was mentioned before hand which really upset me. I repeatedly said I was only paying for what I agreed to, there was no mention of additional costings, we were going back and fourth, it took 4 days to get my £70 overpayment back, i felt like i was begging in the end. Extremely poor customer service. I really loved my alloys but the experience of this has ruined it. Please take care when booking.

February 12, 2024
Unprompted review
Rated 5 out of 5 stars

Callipers/Disks Painting

From start to finish Wheel Wizards customer service was 10/10. I contacted them several times with regards to re-painting my callipers & disks. Never in a hurry, always listened to your suggestions & gives honest feedback. The work was carried out within a full day, the guys explained to me the process (putting my mind at rest) Finally the workmanship was superb & I was extremely pleased with the finished product. I Highly recommend Wheel Wizard & wish them all the very best. Thanks!

October 10, 2023
Unprompted review
Rated 5 out of 5 stars

Alloy refurb....

Had been thinking about a refurb of my damaged alloys for some time.
Contacted Callum at Wheel Wizard in Coventry.
Callum requested I forward some images of the alloys in their present condition which I did. A price was provided and Callum explained what work was required.
I was most pleased with the work undertaken. The alloys look brand new and the work was completed within the timescales quoted!
Callum is genuine, knowledgeable and has a very good focus on customer service.
Keep up the good work

May 23, 2023
Unprompted review
Rated 5 out of 5 stars

Range rover refurb + callipers

5 star+!! Quality service from Callum The wheel wizard, amazing job, turned a bad refurb into a perfect job! Also had callipers painted, again perfect job! 100% use again!!

April 28, 2023
Unprompted review
Rated 5 out of 5 stars

S3 calipure painting

Callum is a class act, really quick with replies and friendly. He really knows what he is doing and did a great job, couldn’t recommend him enough.

March 25, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look