The Whisky Masters Reviews 30

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Brilliant. Got a great bottle for a good price, arrived quickly, well packed. No issues, highly recommended

Rated 5 out of 5 stars

These guys are amazing - their customer service is second to none and Harry is a dream to deal with. He always pulls out the stops no matter how long it has been between orders and he even makes me l... See more

Company replied

Rated 5 out of 5 stars

Really happy I decided to give The Whisky Masters a try. I ordered two bottles of Macallan 10 Fine Oak on Monday, and they arrived promptly the next day. They were meticulously packed to ensure they a... See more

Company replied

Rated 5 out of 5 stars

Firstly they had a limited edition bottle that had sold out everywhere, and unlike other stores they didn’t hike the price up due to demand of the bottle. That’s integrity. Secondly I received the bot... See more

Company replied

Company details

  1. Alcohol Store

Written by the company

Explore The Whisky Masters, your premier destination for exclusive whisky collections. Uncover rare and limited edition bottles from renowned distilleries.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

30 reviews

5-star
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Rated 5 out of 5 stars

Top class service!

September 29, 2024
Unprompted review
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Reply from The Whisky Masters

We're thrilled you had a great experience with us. Looking forward to serving you again soon!

Cheers,
The Whisky Masters Team

Rated 5 out of 5 stars

Firstly they had a limited edition…

Firstly they had a limited edition bottle that had sold out everywhere, and unlike other stores they didn’t hike the price up due to demand of the bottle. That’s integrity. Secondly I received the bottle in record time. It was a seamless transaction and I’m very impressed.

September 20, 2024
The Whisky Masters logo

Reply from The Whisky Masters

Thank you so much for your kind review! We're delighted you found the limited edition bottle at a fair price—that's exactly what we strive for. Integrity is at the heart of our business, and it's great to know that it stood out to you. It's fantastic to hear that your order arrived quickly and the process was seamless. We look forward to serving you again soon!

Cheers,
The Whisky Masters Team

Rated 5 out of 5 stars

Absolutely amazing service from Daniel

Absolutely amazing service from Daniel, I have spoken with him about an urgent present and he, delivered my bottles same day by himself. Absolutely phenomenal service! Strongly recommended!

May 2, 2024
Unprompted review
Rated 5 out of 5 stars

A joy to deal with

These guys are amazing - their customer service is second to none and Harry is a dream to deal with. He always pulls out the stops no matter how long it has been between orders and he even makes me laugh - win win! If you can't get what you are after they really know their stuff and will make several alternative suggestions leaving you spoilt for choice. I wouldn't go anywhere else for my fancy whisky - keep up the phenomenal work!

April 3, 2024
Unprompted review
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Reply from The Whisky Masters

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with us, especially with Harry.

Rated 5 out of 5 stars

Really happy I decided to give The Whisky Masters a try

Really happy I decided to give The Whisky Masters a try. I ordered two bottles of Macallan 10 Fine Oak on Monday, and they arrived promptly the next day. They were meticulously packed to ensure they arrived safe and without any damage during transit. The prices were the best I could find, and they seem to have an impressive selection of products. I wouldn't hesitate to order from them again and will be recommending them to others. Five stars, keep up the good work :)

January 8, 2024
Unprompted review
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Reply from The Whisky Masters

Thank you for your positive review! We're delighted your order arrived promptly and well-packaged. We appreciate your recommendation and look forward to serving you again. Cheers to your satisfaction and enjoyment of our products!

Rated 5 out of 5 stars

Exceptional and swift delivery

Exceptional and swift delivery, coupled with an impressive array of options to choose from, has left me thoroughly satisfied. Without a doubt, I'll be a returning customer to The Whisky Masters! Their outstanding service and diverse selection make them my go-to choice for future orders.

January 7, 2024
Unprompted review
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Reply from The Whisky Masters

We greatly appreciate your thoughtful review! It's fantastic to learn that our prompt delivery, combined with our variety of options, has left you satisfied. Knowing that we have earned your trust as a returning customer is truly gratifying. Cheers to many more positive experiences with The Whisky Masters!

Rated 5 out of 5 stars

Excellent choice of whisky's at a great…

Excellent choice of whisky's at a great price. Fast and seamless shipping, with exceptional customer service. This is the only place I come to order high quality whisky and I will continue to order from here!

January 9, 2024
Unprompted review
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Reply from The Whisky Masters

Dear Pirri,

Thank you for the glowing review! We're thrilled to hear that you appreciate our excellent choice of whiskies, competitive prices, and the seamless shipping experience. Providing exceptional customer service is our top priority, and we're honoured to be your go-to place for high-quality whiskies. We look forward to continuing to serve you in the future. Cheers!

Best regards,

The Whisky Masters

Rated 5 out of 5 stars

Great whisky store

Well priced item. Fast delivery. Great service.

January 9, 2024
Unprompted review
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Reply from The Whisky Masters

Dear Uriel,

Thank you for your kind words and positive feedback! Your satisfaction is our priority, and we look forward to serving you again in the future. Cheers!

Best regards,

The Whisky Masters

Rated 5 out of 5 stars

Fantastic range of great whiskys

Fantastic range of great whiskys when you're looking to expand your horizons beyond the standard supermarket offerings. Daniel was a super helpful understanding my tastes and making great recommendations - which all hit the spot! Will definitely be coming back when I'm ready for my next bottle!

January 8, 2024
Unprompted review
The Whisky Masters logo

Reply from The Whisky Masters

Dear Chad,

Thank you so much for taking the time to share your positive experience with our whisky selection on Trustpilot! We're thrilled to hear that you found our range to be fantastic and a refreshing departure from standard supermarket offerings.

It's wonderful to know that Daniel was able to assist you in understanding your tastes and providing spot-on recommendations. We're proud to have a team that is dedicated to ensuring our customers have a personalised and enjoyable shopping experience.

We look forward to welcoming you back when you're ready for your next bottle! If you ever have any more questions or need assistance, feel free to reach out. Cheers to expanding your whisky horizons!

Best regards,

The Whisky Masters Team

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