Good value, good product, good service.
Reply from Woolroom
Hello Donnh,
Thank you for your wonderful review — we’re delighted the pillow, value and service all met your expectations!
Many thanks,
Woolroom
Sold by Woolroom
The information on this page is based solely on product reviews written by customers of Woolroom via Trustpilot.
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Product details
Brand: Woolroom ROW
Introducing our natural latex and wool pillow. Hand-crafted from traceable & machine washable British wool combined with an organic cotton outer cover then filled with a Talalay latex core for exceptional comfort and a buoyant support. The perfect choice for anyone looking for a durable yet enveloping feel while they sleep.
This pillow is available in a standard UK pillow size (48cm x 74cm)
GTIN: 5060884815027
All reviews
My daughter is very happy with quality, shape and softness
Great pillow. Since changing my pillow to a latex and wool pillow I’ve slept so much better. It’s a really good buy. I thoroughly recommended this company
Just what I wanted retains its shape but giving and very comfortable.
Reply from Woolroom
Hello,
Thank you for sharing your feedback! We’re delighted to hear that the Natural Latex Washable Wool Pillow met your expectations and feels very comfortable.
Many thanks,
Woolroom
These pillows are a revelation. I bought two, one deep for watching TV in bed and the standard for sleeping. I have a bad neck, these pillows are supportive and comfortable, for me, much better than my old memory foam ones. Love the Woolroo m quality as always.
Reply from Woolroom
Hello Lucy,
We’re so glad you love your Natural Latex Washable Wool Pillow and that it’s providing the comfort and support you were looking for. Thank you for your wonderful review!
Many thanks,
Woolroom
Top quality item
Comfort: 5
Customer service: 5
Packaging: 5
Quality: 5
Reply from Woolroom
Hello Sean,
Thank you for taking the time to leave us such a nice review.
Best regards,
Woolroom
As good as, if not better than the original Dunlopillows, and together with the washable wool covers the overall comfort level is wonderful. Highly recommend.
Comfort: 5
Customer service: 5
Packaging: 5
Quality: 5
Reply from Woolroom
Hello Sue,
Thank you for your 5 star review. We’re thrilled you’re enjoying your new Latex pillow and that with the outer cover its giving such comfort. If you ever have any questions, please don’t hesitate to reach out to our customer care team.
Many thanks,
Woolroom
Following my previous review, I am now able to confirm that they are extremely comfortable, but also supportive of my neck and upper back, thus helping to ease my osteoporosis and osteoarthritis. Thankyou
Comfort: 5
Customer service: 5
Packaging: 5
Quality: 5
Reply from Woolroom
Hello Dave,
Thank you for your thoughtful follow-up. We're so pleased to hear the pillow is helping with your comfort and support needs.
Many thanks,
Woolroom
Very comfortable and supportive for me but had to send one back as didn’t agree with my partners neck. Super simple returns process though
Quality: 5
Value for money: 5
Reply from Woolroom
Hello Sandie
Thank you for reviewing your latex pillow. It is great that you are finding the pillow comfortable and supportive. I am sorry to hear that your partner did not get on with the latex pillow however I am pleased that you found the return process quick and simple to navigate. Thank you so much for your valuable feedback.
Many Thanks
Woolroom
This pillow didn't work for me. I love that it's nontoxic, but it was expensive and the height/thickness is just way too much to be comfortable for my neck. This pillow is way too fat to keep my neck and spine in alignment.
Quality: 5
Value for money: 3
Reply from Woolroom
Hello Kat
Thank you for reviewing your latex pillow. I am really sorry to hear that the pillow did not work for you. It is great that you feel the quality is good and the fact that the pillow is non toxic. If you are finding the latex pillow too high I would recommend our deluxe wool pillow as you are able to add or remove wool to create your perfect tension. Thank you again for taking the time to leave valuable feedback we really appreciate it.
Many Thanks
Woolroom
Non existent customer service, impossible to contact
Quality: 1
Value for money: 1
Reply from Woolroom
Hello Kylie,
We’re sorry to hear about your experience with customer service and the difficulty reaching us. That’s not the experience we aim to provide.
Please contact our team directly for assistance by chat, email or phone —we’re here to help and want to ensure your concerns are addressed.
Opening hours
Monday – Friday: 07:00am – 10:00pm EDT
Saturday & Sunday - Closed
Many thanks,
Woolroom
I had been looking for a latex pillow for a while. Great quality and price.
Quality: 5
Value for money: 5
Reply from Woolroom
Hello Anne Marie,
We're so pleased you found the latex pillow you were looking for—and that it meets your expectations in both quality and value.
Many thanks,
Woolroom
Luxurious!
Quality: 5
Value for money: 5
Reply from Woolroom
Hello Alaa,
Thank you for your review! We’re thrilled to hear you found the pillow luxurious.
Many thanks,
Woolroom
Seriously comfort and pillows are permanently plump
Quality: 5
Value for money: 5
Reply from Woolroom
Hi KD,
Thank you for the review, we are very happy you like the pillow and found it seriously comfortable and plump.
Kind regards,
Woolroom