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Thewroocs Reviews 107

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TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Evaluating 107 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with their orders, frequently reporting that products were not received. The delivery service was consistently criticized for providing inaccurate tracking updates and unexplained delays. Customers also experienced significant issues with the company's website, which often became unavailable, making it difficult to track orders or contact support. Consequently, many reviewers struggled to obtain refunds for their undelivered items.

What people talk about most

Order

Consumers express significant dissatisfaction with their orders, primarily due to items never arriving. Many... See more

Delivery service

Reviewers express significant dissatisfaction with the delivery service. Many customers report that items,... See more

Product

Users describe negative interactions with product. Many reviewers report ordering items, particularly triple... See more

Website

Clients share negative opinions on the website. Many reviewers report that the website and tracking... See more

Refund

Reviewers highlight negative aspects of refund processes. Many customers report difficulties in getting their... See more

Reviews shaping this summary

Rated 1 out of 5 stars

SCAMMERS ... Ordered Triple screen 15.6 Pro Max. Given tracking info by Shippy Express which after a whole load of fake updates has also disappeared. The merchant lists themselves as a clothing acc... See more

Rated 1 out of 5 stars

Purchased a Triple Monitor from The Wroocs on 17th August 2025. Deliver timeframe has passed, no item received. Payment shows to Lixoval, shipping with Shippy Express. Shipping updates are nonsensical... See more

Rated 1 out of 5 stars

Ordered and paid for a Triple Aero 15.6 Pro Max. Shipping tracking worked until package was handed off to a local courier. Thewroocs do not answer emails and their website is currently down. (Pos... See more

Rated 1 out of 5 stars

Seems I’ve also been scanned. Their ad came up on Instagram and I placed an order for a triple monitor. Tracking was active at first showing updates, now page no longer found for the tracking or the m... See more

Contact info

1.2

Bad

TrustScore 1 out of 5

107 reviews

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Rated 1 out of 5 stars

This is defo a scam

This is defo a scam, they claim 4.9 out of 5 on trustpilot from 20k reviews, but this is bull
I have reported them to Trading Standards and Action Fraud and their landlord at unit C24 E14 9RJ
Suggest you try to get a chargeback on your card, but they will disappear soon, their one director operates from above a shop in London.
Got an email from them today asking for another 10-12 days, so I think they need a bit more time to steal a bit more money !!

July 31, 2025
Unprompted review
Rated 1 out of 5 stars

This has been the worst shopping…

This has been the worst shopping experience I’ve ever had. The communication is non-existent, delivery is a complete failure, and after 35 days I still haven’t received my order. The tracking number is useless and shows nothing, and the seller completely ignores all messages. At this point, I honestly believe this is a scam. Avoid this seller at all costs!

September 4, 2025
Unprompted review
Rated 1 out of 5 stars

This is a scam site

Convinced this is a scam site. Order made for extra screen and 5 weeks later still no sign. 'Shipping information' regularly updated with what are clearly delaying excuses but are bot generated with implausible times or excuses (attempted delivery during the night, recipient not in, etc.). Would advise not to use.

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

Likely scam...

Likely scam...
Similar to other reviews, I ordered a screen and it's been a month but it hasn't arrived yet. Initially I even got a reply from 'customer services' but clearly that was part of the scam too :(. Shipping info seems to update but clearly fake as apparently delivery was attempted at 4am...

August 3, 2025
Unprompted review

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