This was a fairly last minute booking on a river cruise, at a very good price. THG really does offer first class tours, first class service, seemingly able to negotiate very good rates. In p... See more
Company replied
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Our trip was booked with helpful suggestions and extras requested and accommodated by Ailsa. Due to problems in Middle East our flights were changed and actually turned out better. Our holiday was sup... See more
Company replied
Wow! We have nothing but praise for THG Mandy for the great itinerary to Sri Lanka and the Maldives and Bev for our final leg.Given the problems in the Middle East Bev and the team have been amazing m... See more
Company replied
Booking was easy and always able to speak to the same person Mandy who was very helpful and friendly. We’ve used bigger companies before but everything went accordingly to plan. The tour of S... See more
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Company details
Written by the company
Experienced, creative and on trend, we thrive to provide personalised luxury holidays to a multitude of destinations. We know that the world is a melting pot of diverse experiences and is ready to be explored. We offer holidays from the temples and tigers of Asia, to America’s glittering cities, the pristine white sands of the Indian Ocean and the gigantic skyscrapers of Arabia. Our website features a wide range of destinations and dream bespoke holidays, this is only a taste of what we have to offer. It’s our speciality to incorporate your personal flare and tailor-make your dream holiday. No itinerary is too big or too small. Our World Travel Experts are passionate in providing a personal service whilst providing outstanding value throughout your customer journey.
Contact info
Suite 3 RVB House New Mill Court, SA7 9FG, Swansea, United Kingdom
- 01792 482432
- enquiries@thgholidays.co.uk
- thgholidays.co.uk
4.7
Excellent
186 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Very professional
Very professional, and went out of their way to help.
Really impressed,
Thank you Gareth,would certainly use you again
July 11, 2025
Reply from THG Holidays
Dear Mr Pugh,
Thank you for taking the time to leave a positive review on Trustpilot, and for your kind words.
We are pleased to hear that you were satisfied with our services.
We look forward to arranging your next holiday in the near future.
Your feedback will be passed on to Gareth and our Sales Team!
Best wishes,
THG Holidays
Excellent personal contact and support…
Excellent personal contact and support even though we were organizing our trip from overseas. From providing a clear understanding of the vacation offerings, we were able to take advantage of an attractive discount offer and upgraded our trip facilities.
July 4, 2025
Reply from THG Holidays
Dear Mr Witmond,
Thank you for taking the time to leave a positive review on Trustpilot, and for your kind words.
We are pleased to hear that you were satisfied with our services.
Your feedback will be passed on to our Sales and Product Team!
Best wishes,
THG Holidays
Reply from THG Holidays
Dear Mr Rayson,
Thank you for taking the time to leave a positive review on Trustpilot, and for your kind words.
We are pleased to hear that you were satisfied with our services.
Your feedback will be passed on to Hollie and the Team!
Best wishes,
THG Holidays
I cannot recommend this company highly enough…
I cannot recommend this company highly enough.
From the booking process through to the actual Holiday their service was excellent.
In particular reference to Bev who came to our rescue when our flight from Abu Dhabi to Male was delayed by 6 hours.
This delay meant that we could not get the transfer from Male to our destination until the following day.
The Airline were very unhelpful and didnt care that we would be stranded at Male Airport at 11pm.
One call to Bev and she had arranged someone to meet us when we landed and then a Taxi to a Hotel and a Taxi back the following morning to the Domestic Airport so that we could complete the transfer to our resort.
What a brilliant service from THG.
Regards Steve
June 23, 2025
Unprompted review
Reply from THG Holidays
Dear Steve,
Thank you for taking the time to leave a positive review on Trustpilot, and for your kind words.
We are pleased to hear that you were satisfied with our services and enjoyed a great THG Holiday. We hope to help you plan the next one soon!
Your feedback will be passed on to Beverley and our Sales Team!
Best wishes,
THG Holidays
Very helpful
Staff were very helpful and ensured our travel booking was what we were looking for
June 23, 2025
Reply from THG Holidays
Dear Mrs Tindale,
Thank you for taking the time to leave a positive review. We're so glad we could help you book your holiday and the process went smoothly.
Wishing you an amazing trip and we hope to help you plan the next one soon!
Best Wishes,
THG Holidays
Excellent booking service
Excellent booking service: Regular updates: Informative and reliable.
June 23, 2025
Reply from THG Holidays
Dear Ms Cordery,
Thank you for taking the time to leave a positive review on Trustpilot. We're so glad we could help you book your holiday and the process throughout went smoothly.
Wishing you an amazing trip and we hope to help you plan the next one soon!
Best Wishes,
THG Holidays
Very friendly efficient travel…
Very friendly efficient travel consultants ,would use them again 😎
June 27, 2025
Reply from THG Holidays
Dear Mr Peart,
Thank you for taking the time to leave lovely review. We're so glad we could help you book your holiday and the process went smoothly.
Wishing you an amazing trip and we hope to help you plan the next one soon!
Best Wishes,
THG Holidays
Always there to help
The team are really helpful and know exactly how to help their customer.
THG provides outstanding customer service.
June 26, 2025
Reply from THG Holidays
Dear Mrs Cooke,
Thank you for taking the time to leave a positive review. We're so glad we could help you book your holiday and the process went smoothly.
Wishing you an amazing trip and we hope to help you plan the next one soon!
Best Wishes,
THG Holidays
Reply from THG Holidays
Dear Mr Ashton,
Thank you for taking the time to leave a positive review. We're so glad we could help you book your holiday and the process went smoothly.
Wishing you an amazing trip and we hope to help you plan the next one soon!
Best Wishes,
THG Holidays
Very efficient!
Very efficient!. All documentation is thorough and correct and timely.
Gareth was our co-ordinator @THG and he was super helpful and professional. Thank you.
June 11, 2025
Reply from THG Holidays
Dear Mrs McDowall,
Thank you for taking the time to leave a positive review on Trustpilot, and for your kind words.
We are pleased to hear that you were satisfied with our services.
Your feedback will be passed on to Gareth and the Team!
Best wishes,
THG Holidays
Reply from THG Holidays
Dear Mrs Rayani,
Thank you for taking the time to leave a positive review on Trustpilot, and for your kind words.
We are pleased to hear that you were satisfied with our services.
Your feedback will be passed on to our Sales and Product Team!
Best wishes,
THG Holidays
Kerry Thomas from THG holidays was…
Kerry Thomas from THG holidays was fantastic in answering all our questions with the 10 day Deep South music tour, EVERYTHING on the itinerary was carried out with absolutely no issues whatsoever. The hotels were so much better than we expected for the price and this holiday was really one to remember. We can’t thank all at THG enough, especially Kerry. I would recommend, without a doubt, THG holidays to anyone wanting a holiday to remember.
May 10, 2025
Unprompted review
Reply from THG Holidays
Dear Mr Platt,
Thank you for taking the time to leave a positive review on Trustpilot, and for your kind words.
We are pleased to hear that you were satisfied with our services and enjoyed a great THG Holiday.
Your feedback will be passed on to our Sales and Product Team!
We look forward to arranging your next holiday in the near future.
Best wishes,
THG Holidays
Fantastic experience on a Route 66…
Fantastic experience on a Route 66 holiday organised by THG. Couldn’t have been more helpful throughout the booking process and sorting out a few last minute changes we requested. All aspects of the trip (flights, hotels, car hire) worked incredibly smoothly and all exceeded expectations. Thanks to Kerry Thomas for all her help with everything - we will be booking again through you.
April 20, 2025
Unprompted review
Reply from THG Holidays
Dear Mr Dixon,
Thank you for taking the time to leave a positive review on Trustpilot, and for your kind words.
We are pleased to hear that you were satisfied with our services and enjoyed a great THG Holiday.
Your feedback will be passed on to our Sales and Product Team!
We look forward to arranging your next holiday in the near future.
Best wishes,
THG Holidays
THG such a great travel company
We have been useing THG holidays for many years and are always confident our holidays will be booked according to our wishes,mainly to the far east in particular the latest ones to Khao Lak in Thailand.The lovely rapport with the staff make booking our holidays a pleasure
March 27, 2025
Unprompted review
Reply from THG Holidays
Dear Mrs Tidy,
Thank you for taking the time to leave a positive review on Trustpilot, and for your kind words.
We are pleased to hear that you were satisfied with our services and enjoyed a great THG Holiday.
Your feedback will be passed on to our Sales and Product Team!
Best wishes,
THG Holidays
Fabulous Holiday Experience
We have just come back from a fabulous holiday in Vietnam.
Everything went according to plan and we would definately book with THG Holidays again.
Jane Williams
April 16, 2025
Unprompted review
Reply from THG Holidays
Dear Ms Williams,
Thank you for taking the time to leave a positive review on Trustpilot, and for your kind words.
We are pleased to hear that you were satisfied with our services and enjoyed a great THG Holiday.
Your feedback will be passed on to our Sales and Product Team!
We look forward to arranging your next holiday in the near future.
Best wishes,
THG Holidays
A company I would recommend!!
I cannot fault THG and the team for booking a fantastic holiday in the Maldives. It was so good we have decided to go again this year with them! The team were always very professional and polite, even down to organising the most convenient flights to the destination. The whole holiday was amazing. Many thanks THG!
April 30, 2025
Unprompted review
Reply from THG Holidays
Dear Customer,
Thank you for taking the time to leave a positive review on Trustpilot, and for your kind words.
We are pleased to hear that you were satisfied with our services and enjoyed a great THG Holiday.
Your feedback will be passed on to our Team!
Best wishes,
THG Holidays
Maldives booking experience
Recently booked a holiday in the Maldives, Mandy took the booking, truly a lovely person to deal with, very thorough, and compassionate, spent time ensuring all aspects of our holiday was covered. There’s not many people that go above and beyond. Will book with THG/Mandy for future holidays.
April 4, 2025
Unprompted review
Reply from THG Holidays
Dear Mr Powell,
Thank you for taking the time to leave a positive review on Trustpilot, and for your kind words.
We are pleased to hear that you were satisfied with our service.
Your feedback will be passed on to our Sales Team!
Best wishes,
THG Holidays
Sri Lanka private tour
One of the best holidays we've ever had. Our driver/guide, Iresh De Silva, looked after us very well and adapted when things did not go to plan. For example, the train journey changed (probably for the better - from Nuwara Eliya to Ella) due to ticket availability, which meant some rearrangements that were seamless to us. We cannot speak highly enough of Iresh, who is also a keen wildlife photographer with a great knowledge of the native fauna. The hotels were lovely, food very good and of course Sri Lanka was beautiful and a surprisingly easy-going place compared to previous holidays to India. Our flights went like clockwork and we were happy with Qatar Airways - food, legroom, check-in, on-time service, were all good. Coming home we arrived at terminal 4 early and came through passport and baggage claim faster than we've ever done before. I'm sure there was some luck involved in timing when we hit T4, but perhaps it is a quieter and therefore more efficient terminal than others at LHR.
THG's customer service from initial booking inquiry through to last minute flight meal rectification was very good, thank you! This was our first holiday with THG and I am sure it will not be our last.
March 2, 2025
Unprompted review
Reply from THG Holidays
Dear Customer,
Thank you for taking the time to leave a positive review on Trustpilot, and for your kind words.
We are pleased to hear that you were satisfied with our services and enjoyed a great THG Holiday.
Your feedback will be passed on to our Sales and Product Team!
We look forward to arranging your next holiday in the near future.
Best wishes,
THG Holidays
Superb Thai holiday
We have come back from our second holiday booked through THG and we can not recommend them highly enough.
We did a Thailand multi location trip.
From the moment we stepped on the plane everything went like clockwork.
All transfers whether by taxi, speedboat or long tail boat were perfect, with transfer staff arriving promptly.
But the quality of the hotels we were booked into was the cherry on top. Superb 5 star hotels with breathtaking vista, we couldn’t have been happier.
We’re already looking at our next trip with THG.
We’d especially like to thank Kerry who was amazing from start to finish and so knowledgeable and available for us if we needed to call.
Thank you Kerry & all at THG. 👍🏻
February 11, 2025
Unprompted review
Reply from THG Holidays
Dear Mr Ramsey,
Thank you for taking the time to leave a positive review on Trustpilot, and for your kind words.
We are pleased to hear that you were satisfied with our services and enjoyed a great THG Holiday.
Your feedback will be passed on to our Sales and Product Team!
We look forward to arranging your next holiday in the near future.
Best wishes,
THG Holidays
Fantastic organisation of our trip
I used THG (Kerry, Mandy and Gareth) for the first time for a tour in Thailand last month after they were recommended by a friend. The whole trip was brilliantly organised and the company they used on the ground in Thailand were superb. They created a bespoke trip for me and the whole thing was fantastic. I would thoroughly recommend them.
February 23, 2025
Unprompted review
Reply from THG Holidays
Dear Ms Lacey,
Thank you for taking the time to leave a positive review on Trustpilot, and for your kind words.
We are pleased to hear that you were satisfied with our services and enjoyed a great THG Holiday.
Your feedback will be passed on to our Sales and Product Team!
We look forward to arranging your next holiday in the near future.
Best wishes,
THG Holidays
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