Thimble Reviews 

2,364
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently highlight the simplicity and ease of obtaining coverage, making the process quick and efficient for various needs, including same-day or event-specific insurance. Many people appreciate the affordable rates and excellent value for money, often finding prices to be very reasonable compared to competitors. Reviewers also found the coverage options to be suitable for their needs, with many noting the seamless and effortless process. However, some people were dissatisfied with the service and customer support, describing their experiences as frustrating or terrible, and noting issues like a lack of live representatives.

What people talk about most

Service

People report ambiguous experiences with service, with many finding it easy, fast, and professional for... See more

Price

Reviewers mention positive feedback about price, often describing rates as very reasonable, affordable, and... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the process as quick, easy, and... See more

Value for money

Customers consistently note positive experiences with value for money, highlighting reasonable and affordable... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many expressing appreciation for quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Its definitely good to have insurance on demand, but I noticed that if I need insurance right now for 3 hours, its cheaper than planning ahead for tomorrow for the same time frame. I would think it sh... See more

Company replied

Rated 4 out of 5 stars

No Complaints thus far just started with them a month ago! I do love how they offer to coverage everything in your business as far as equipment the customer property if any damage all in the same plac... See more

Company replied

Rated 4 out of 5 stars

Easy to get a quote and be covered. I just wish general liability covered more since it didn't cover the problems I ran into at the event. Still a decent rate so I'm not too unhappy.

Company replied

Rated 4 out of 5 stars

This is just my experience while applying for the insurance certificate which is hassle free . Maybe i can write more as time goes by, Thank you.

Company replied


Company details

  1. Business Insurance Company
  2. Commercial Insurance Company
  3. Liability Insurance Company

About Thimble

Written by the company

Thimble offers quick-thinking insurance for fast-moving businesses. It’s the first business insurance provider that puts customers in control: small businesses of any size can get a policy by the job, month, or year through Thimble in minutes, and modify or cancel anytime.

Over 150,000 small businesses across all 50 states plus DC are covered by Thimble’s award-winning, A-rated insurance offerings. Thimble understands small businesses need more affordable, more flexible, and faster coverage than ever before. Get a quote in seconds, and a policy that starts today in minutes!

Thimble Coverage Options Include: Commercial General Liability Insurance Professional Liability Insurance Business Owners Policy Commercial Property Insurance Workers’ Compensation Insurance Cyber Insurance Business Equipment Insurance Event Insurance

Thimble offers coverage for over 1,000 activities, including: Construction, contractors, photographers, videographers, landscapers, instructors, crafters, makers, restauranteurs, fitness trainers, beauty salon owners, aestheticians, event professionals, carpenters, pressure washers, janitorial services/cleaners, musicians, DJs, car/boat/RV detailers, pet sitters, consultants, freelancers, notaries, outdoor guides, retailers, and many more.

Thimble also offers coverage for a wide variety of events with its Event General Liability coverage – pay by the hour or day – up to 5 days! This includes:

Art shows, baby showers, bridal showers, bachelor parties, banquets, graduations, holiday parties, sports events, tournaments, job fairs, birthday parties, meetings, music concerts, recitals, rehearsal dinners, conventions, tradeshows, sweet sixteens, bar/bat mitzvahs, farmers markets, yoga, wedding receptions, walk-a-thons, festivals, fashion shows, and many more.

DISCLAIMER: Verifly Insurance Services, LLC d/b/a Thimble Insurance Services (“Thimble”) is licensed as an insurance producer in the jurisdictions where it offers insurance products. Not all products and features are available in all jurisdictions. All insurance products administered by Thimble are subject to the terms and conditions of the insurance policies.

Quick-thinking insurance for fast-moving businesses.

Written by the company

Get covered in minutes with small business insurance by the job, month, or year.
Over 300 professions covered, including: Contractors + Handymen, Landscapers, Freelancers + Consultants, Events + Entertainment, Photographers + Videographers, Janitors + Cleaners, Hair + Beauty Professionals, Fitness + Personal Trainers, Pet Sitters, and Drone Pilots

Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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4.2

All reviews

(2,364)

194 reviews in the last 12 months

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Rated 5 out of 5 stars

Project Delayed? Easy Return

Just as quick and easy it is to purchase insurance, its just as easy to cancel it and get your money back if a job gets delayed. Great and honest company!

April 6, 2026
Thimble logo

Reply from Thimble

We’re always happy to be there for our small business owners!

Rated 1 out of 5 stars

Not Responsive at all!

Don't waste your money and time!

March 17, 2026
Thimble logo

Reply from Thimble

Hello Latifa, we appreciate your feedback. It looks like we are already in touch regarding this matter. Please feel free to reach out directly at support@thimble.com for any further updates.

Rated 1 out of 5 stars
Thimble logo

Reply from Thimble

Hello Roberto, thank you for the feedback. We’d be happy to review with you, please reach out to us at support@thimble.com to connect with our support team!

Rated 1 out of 5 stars

Nothing special

I just needed insurance. Your service is not anything special and I'm not going to give you a good review simply because you asked. You didn't give me any discount so you don't get a good review.
Y'all are mediocre at best.

March 8, 2026
Rated 5 out of 5 stars

Wonderful!

I’ve had them for two months and they are great! No complaints!

March 4, 2026
Thimble logo

Reply from Thimble

We’re so glad to know we could help!

Rated 1 out of 5 stars

Can never get in-touch with this…

Can never get in-touch with this company I’ve emailed 4 times in a row without a response

March 9, 2026
Thimble logo

Reply from Thimble

Hello Brian, we appreciate your feedback. It looks like we are already in touch regarding this matter. Please feel free to reach out directly at support@thimble.com for any further updates.

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