Thimble Reviews 

2,364
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently highlight the simplicity and ease of obtaining coverage, making the process quick and efficient for various needs, including same-day or event-specific insurance. Many people appreciate the affordable rates and excellent value for money, often finding prices to be very reasonable compared to competitors. Reviewers also found the coverage options to be suitable for their needs, with many noting the seamless and effortless process. However, some people were dissatisfied with the service and customer support, describing their experiences as frustrating or terrible, and noting issues like a lack of live representatives.

What people talk about most

Service

People report ambiguous experiences with service, with many finding it easy, fast, and professional for... See more

Price

Reviewers mention positive feedback about price, often describing rates as very reasonable, affordable, and... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the process as quick, easy, and... See more

Value for money

Customers consistently note positive experiences with value for money, highlighting reasonable and affordable... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many expressing appreciation for quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Its definitely good to have insurance on demand, but I noticed that if I need insurance right now for 3 hours, its cheaper than planning ahead for tomorrow for the same time frame. I would think it sh... See more

Company replied

Rated 4 out of 5 stars

No Complaints thus far just started with them a month ago! I do love how they offer to coverage everything in your business as far as equipment the customer property if any damage all in the same plac... See more

Company replied

Rated 4 out of 5 stars

Easy to get a quote and be covered. I just wish general liability covered more since it didn't cover the problems I ran into at the event. Still a decent rate so I'm not too unhappy.

Company replied

Rated 4 out of 5 stars

This is just my experience while applying for the insurance certificate which is hassle free . Maybe i can write more as time goes by, Thank you.

Company replied


Company details

  1. Business Insurance Company
  2. Commercial Insurance Company
  3. Liability Insurance Company

About Thimble

Written by the company

Thimble offers quick-thinking insurance for fast-moving businesses. It’s the first business insurance provider that puts customers in control: small businesses of any size can get a policy by the job, month, or year through Thimble in minutes, and modify or cancel anytime.

Over 150,000 small businesses across all 50 states plus DC are covered by Thimble’s award-winning, A-rated insurance offerings. Thimble understands small businesses need more affordable, more flexible, and faster coverage than ever before. Get a quote in seconds, and a policy that starts today in minutes!

Thimble Coverage Options Include: Commercial General Liability Insurance Professional Liability Insurance Business Owners Policy Commercial Property Insurance Workers’ Compensation Insurance Cyber Insurance Business Equipment Insurance Event Insurance

Thimble offers coverage for over 1,000 activities, including: Construction, contractors, photographers, videographers, landscapers, instructors, crafters, makers, restauranteurs, fitness trainers, beauty salon owners, aestheticians, event professionals, carpenters, pressure washers, janitorial services/cleaners, musicians, DJs, car/boat/RV detailers, pet sitters, consultants, freelancers, notaries, outdoor guides, retailers, and many more.

Thimble also offers coverage for a wide variety of events with its Event General Liability coverage – pay by the hour or day – up to 5 days! This includes:

Art shows, baby showers, bridal showers, bachelor parties, banquets, graduations, holiday parties, sports events, tournaments, job fairs, birthday parties, meetings, music concerts, recitals, rehearsal dinners, conventions, tradeshows, sweet sixteens, bar/bat mitzvahs, farmers markets, yoga, wedding receptions, walk-a-thons, festivals, fashion shows, and many more.

DISCLAIMER: Verifly Insurance Services, LLC d/b/a Thimble Insurance Services (“Thimble”) is licensed as an insurance producer in the jurisdictions where it offers insurance products. Not all products and features are available in all jurisdictions. All insurance products administered by Thimble are subject to the terms and conditions of the insurance policies.

Quick-thinking insurance for fast-moving businesses.

Written by the company

Get covered in minutes with small business insurance by the job, month, or year.
Over 300 professions covered, including: Contractors + Handymen, Landscapers, Freelancers + Consultants, Events + Entertainment, Photographers + Videographers, Janitors + Cleaners, Hair + Beauty Professionals, Fitness + Personal Trainers, Pet Sitters, and Drone Pilots

Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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4.2

All reviews

(2,364)

194 reviews in the last 12 months

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Rated 1 out of 5 stars

I could log in to print the policy

Un fortunately I got a Policy for a day Job. I tried to Log in the app using my email but it show me not recognized, I could not print the policy. I try to get contact with a customer service via chat but chat link does not work. I email them several times. I received back an email with my email and instructions how reset the password. I did it several attempts to reset password but I did not get an email with a link to replace o reset the password. I'm requesting back the money I paid for the policy, I have not received an answer.

February 13, 2026
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Reply from Thimble

Hello Manuel, we appreciate your feedback. It looks like we are already in touch regarding this matter. Please feel free to reach out directly at support@thimble.com for any further updates.

Rated 5 out of 5 stars

Great experience!

I had a great experience with Steve Wright. He was very helpful in helping me make the right decisions! I will continue to use his services for many years to come!

January 16, 2026
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Reply from Thimble

We’re always happy to be there for our small business owners!

Rated 1 out of 5 stars

Gimble stole my money for insurance…

Gimble stole my money for insurance that didnt work!!!!

January 21, 2026
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Reply from Thimble

Hello Jonathan, thank you for the feedback. We’d be happy to review with you, please reach out to us at support@thimble.com to connect with our support team!

Rated 5 out of 5 stars

The best simple and customizable insurance!

I really needed a same day event coverage that also allowed me to add specific legal verbiage in the COI and I was very very short on time. Thimble was the only one out of all the other ones I researched, and even paid for one unfortunately, that allowed me to achieve this! A lot of my colleagues knew about my situation and are now going to use Thimble moving forward as well. Thank you!

February 7, 2026
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Reply from Thimble

We’re so happy to know we could help your business. We’re all rooting for you!

Rated 5 out of 5 stars

Quick and easy...

Quick and easy process for short term immediate coverage.

February 4, 2026
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Reply from Thimble

We’re so glad to know we could help, Chris!

Rated 1 out of 5 stars

I paid 72 dollars for a purchase for…

I paid 72 dollars for a purchase for insurance for a few hours it was my mistake I paid for hourly insurance. I think even with this I such be charged less. So give you one Star when purchasing that screen was not available the one that show the prices.Any way disappointed.

February 3, 2026
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Reply from Thimble

Hi Victor, we’re sorry to hear about your experience with us. We want to take a look and see what we can do to help. Please email us at support@thimble.com and a member of our team will be happy to help.

Rated 1 out of 5 stars

Ordered general liability insurance on…

Ordered general liability insurance on accident and canceled same day. But didn’t receive a full refund.

January 6, 2026
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Reply from Thimble

Hi Hanir, we’re sorry that you had this experience with us. Let’s take a look together and see what we can do to help. Please email us at support@thimble.com and a member of our team will reach out to you soon

Rated 1 out of 5 stars

My policy got canceled for no reason

My policy got canceled for no reason. I always pay on time and never been late. They charged my debit card despite their cancellation notice and I was showing my policy on their website active until January of 2027 and reached out for confirmation and they still want to cancel my policy for no reason. They put my business in jeopardy of losing very important contract for my company.Do not do business with them and save yourself time.

January 5, 2026
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Reply from Thimble

Hello Zaid, thank you for the feedback. We’d be happy to review with you, please reach out to us at support@thimble.com to connect with our support team!

Rated 5 out of 5 stars

Confident Coverage

The online signup option made it quick and easy

January 6, 2026
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Reply from Thimble

We’re so glad to know we could help, Sandy!

Rated 1 out of 5 stars

Please be aware of surprise fees

I would avoid this service as much as humanly possible. Had to deal with Transaction, Processing and Installment Fees. What a surprise!

Need more transparency.

January 29, 2026
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Reply from Thimble

Hello Rohan, thank you for the feedback. We’d be happy to review with you, please reach out to us at support@thimble.com to connect with our support team!

Rated 5 out of 5 stars

Quick and easy!

The application workflow was straightforward compared to the competition. The pricing was a major bonus.

December 18, 2025
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Reply from Thimble

We’re always happy to be there for our small business owners!

Rated 4 out of 5 stars

It's always good working with them

It's always good working with them thimble it's simple easy to do beans that you can do it by the week is great nobody's perfect so I can't give you five stars otherwise great experience

January 17, 2026
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Reply from Thimble

We’ve got your back, Todd!

Rated 5 out of 5 stars

60 Guage Dance

The online application was easy to complete. The technical support person was awesome to work with and very responsive to my questions.

January 24, 2026
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Reply from Thimble

We’ve got your back, Theresa!

Rated 1 out of 5 stars

Horrible customer support

Horrible customer support

January 22, 2026
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Reply from Thimble

Hi Anthony, we’re sorry that you had this experience with us. Let’s take a look together and see what we can do to help. Please email us at support@thimble.com and a member of our team will reach out to you soon.

Rated 4 out of 5 stars

This is just my experience while…

This is just my experience while applying for the insurance certificate which is hassle free .
Maybe i can write more as time goes by, Thank you.

December 11, 2025
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Reply from Thimble

We’re always happy to be there for our small business owners!

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