Many 1 star reviews of Thinkific seem to be payment related. I wanted to let everyone know my experience with the company. I sent an email to cancel the free trial, and subsequentl... See more
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The supposedly free trial I used for less than a day before changing my mind NEVER canceled, so now I have to do cc charge back to stop exhorbitant charges. Their site is clunky, builder is garbage, a... See more
Company replied
I made more than $1M on Thinkific. Don't use it. I created a second account with them and they're holding on to my legitimate funds for 90 days. If $1M in sales is not proof of legitimacy, I... See more
Company replied
Watch out for unexpected charges! I had started to create a course as Thinkific was advertising a reduced monthly fee of £63. I signed up for the free month to test it out; yesterday i was charged an... See more
Company details
Written by the company
Create online courses and membership sites with Thinkific and feel confident that you’ve got the easiest technology and the best support in the industry.
Contact info
400 - 369 Terminal Ave, V6A 4C4, Vancouver, Canada
- +1 888-832-2409
- info@thinkific.com
- thinkific.com
2.3
Poor
851 reviews
Replied to 55% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I loved Thinkific at the moment I do…
I loved Thinkific at the moment I do not sell anymore so it is a shame that we could not stop without paying
March 16, 2023
I love the embedding option for media
I love the embedding option for media. Most of the time, I am able to embed resources from other websites; in this way, my students always stay within the platform, instead of sending them out to multiple websites. Thank you Thinkific, YOU ARE THE BEST!!
March 15, 2023
Thinkific is so user-friendly
Thinkific is so user-friendly, and I love that, but it's also SOOOOO expensive! For the price, it would be nice to have some help with marketing. It's tough starting out alone, and any assistance would be amazing if possible.
February 28, 2023
10/10 Highly Recommend
Thinkific has such a great layout! It is easy to use, visually appealing, and very inviting for the creative soul. I enjoyed using it. Course participants also appreciated the format and their user experience.
March 10, 2023
Started Using Thinkific During the Pandemic
I started using Thinkific during the pandemic and I've been pleasantly surprised at the ease of creating and offering training programs using it's service. Whenever I've had a question, someone contacted me in a reasonable time with a solution. I love this platform.
March 3, 2023
All is well but this
I love Thinkific. It's user friendly and easily accessible. My one draw back is when the student is taking a course they can accelerate a videos speed.
February 28, 2023
BEST COURSE PLATFORM EVER!
I have been using Thinkific for several years. It is user friendly and it makes my courses look great.
March 8, 2023
Very easy to submit and transpose my…
Very easy to submit and transpose my course content and videos to your platform. I want to get the most out of your platform.
February 28, 2023
best customer service!!
February 24, 2023
Such a great platform that is intuitive…
Such a great platform that is intuitive and allows the User to create an excellent and exciting course with ease. Thinkific allows the User to shine in their online project giving them a prime position platform
March 2, 2023
Easy to use Online Training platform
I have been using Thinkific for over 3 years. I have published 10 online courses - 5 free and 5 paid. The platform is very easy to use. The templates for the website pages and each course page are intuitive with a lot of drag-and-drop functionality. Creating the course, adding videos, instructions and downloads is also easy as are features like Quizzes. Integrating with PayPal and Stripe for online payment was no problem and was well explained. As a trainer, it is great to have an online offering for on-demand training that adds additional to my business.
March 3, 2023
I am learning to use the platform.
I am learning to use the platform.
I feel that there is not enough creativity available in the landing page creation - its limited in placement and sizing of images and restrictive in the presets for text.
So far that is where I struggle with it.
Still building course so will comment on that in the future.
March 2, 2023
Top "how to" information
Excellent guides for "how to" and very available assistance when needed.
February 28, 2023
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