thirdbridge.com Reviews 199

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 139 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the seamless and efficient payment process, noting that compensation is prompt, transparent, and exactly as agreed. Many appreciate the excellent service, highlighting the clear communication, professional support, and the staff's efficiency and helpfulness in matching them with relevant projects. The overall user experience is frequently described as smooth, straightforward, and a pleasure to work with. However, some customers also noted issues with payment, reporting instances of underpaid invoices or not being compensated for their time. A few people mentioned being treated rudely or experiencing a lack of patience from staff. There were also concerns about clients asking inappropriate questions during consultations and the company not compensating for the time spent in such instances.

What people talk about most

Payment

Consumers generally express satisfaction with the payment process, highlighting its smoothness, transparency,... See more

Service

Reviewers mention positive feedback about service. Customers consistently report excellent experiences,... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team for being... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of use and efficiency of the... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have not been with Third Bridge very long, but work with many companies similar such as Alphasights and GLG. My experience with TB has been extraordinary compared to the other vendors. The payment e... See more

Rated 5 out of 5 stars

It was a seamless process . Once the converaation was completed , there was a mail promply sent to me as per the standard work guiding me about the payment details . Once the details were updated by m... See more

Rated 5 out of 5 stars

I've always had a great consulting experience with Third Bridge. They really allow for the consultants to thrive by handling everything on their end. I appreciate the relationships I've built with the... See more


Company details

  1. Information Service

Written by the company

Third Bridge is a market-leading global investment research firm. We provide unique, human-led insights to some of the world’s largest hedge funds, mutual funds, private equity funds and management consultancies to help them make better investment decisions. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,200+ employees located across seven offices.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

199 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Poor Communication for Cancelations

I was recently scheduled for a project meeting based on my availability, yet no one informed me it was canceled. This lack of communication is unacceptable. I rearranged my schedule for what was deemed a time-sensitive matter.

My time is valuable, and I expect prompt notification of any changes. Going forward, please ensure I am kept informed. Thank you.

November 13, 2024
Unprompted review
Rated 1 out of 5 stars

This place is an absolute rip off

This place is an absolute rip off. I spoke to a client on Thursday for over 45 minutes. I emailed the representative to figure out how payment is rendered. She has ghosted me and not responding. What in the world is going on with these people stealing information for free? An absolute rip off.

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

Third Bridge rates highly among expert networks

I have now been in involved in a few expert network calls with Third Bridge and found the experience to have been very rewarding. Initial contact has been regarding subjects that I am qualified for, and the systems to connect with the clients and for follow up reimbursement have been first class. I am pleased to be on their roster of experts

November 21, 2024
Unprompted review
Rated 4 out of 5 stars

Legit 3rd party market research and consulting firm

The company reached out to me as a cold solicitation. They were very open an daccomodating, and answered all my questions, particularly as regards propritary or other sensitive types of information. THe consultation was well facilitated. I did have an issue wth payment but it was promptly resolved when I reached out about it.

October 25, 2024
Unprompted review
Rated 5 out of 5 stars

Promising start

Overall, I had 2 consultations so far and the experience in both cases has beeen excellent in view of:
a) ease of conducting the consultation
b) payment process
c) service support prior and after the consultation

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

The team is courteous

The team is courteous, professional. The entire engagement process for projects is very simple and there is an appropriate amount of communication leading up to the call. Great experience!

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent experience overall, with room for small improvements had a very positive experience…

I’ve had a very positive experience working with Third Bridge. Their ease of communication and efficient matchmaking process stand out as major positives. They’ve consistently connected me with relevant projects, and the payment process has always been smooth and reliable.

If I had to suggest an area for improvement, it would be to streamline the screening process for repeat consultants. The repetitive steps for each new project can be a bit time-consuming, especially when it’s for similar types of engagements. A more streamlined approach could save time and enhance the consultant experience even further.

Overall, I’m pleased with the professional support and seamless operations at Third Bridge, and I look forward to continued collaboration!

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

Valuable Insights and Collaborative Engagement: My Experience with ThirdBridge

ThirdBridge excels at connecting industry experts with clients in need of specialized insights.
The quality of interactions facilitated by ThirdBridge is commendable. The collaborative environment encourages meaningful discussions that lead to actionable insights for clients.
ThirdBridge team has consistently been supportive and responsive, ensuring that the process runs smoothly from start to finish.

December 7, 2023
Unprompted review
Rated 5 out of 5 stars

The process was simple from the…

The process was simple from the beginning, extremely helpful support from the team. I recommended to any business owners who have a few minutes spare to provide useful feedback on their industry.

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

This was an incredible experience!!

This was an incredible experience!!! The team is professional, knowledgeable and very helpful. It was a great opportunity to meet new colleagues and discuss important topics. can not wait for my next opportunity...Thank you all again!

October 29, 2024
Unprompted review
Rated 3 out of 5 stars

They e-mail with 5 or 6 questions which…

They e-mail with 5 or 6 questions which are required to see if you are a good fit for the client. You end up writing a mini-essay each time only to never hear from them or be asked another question which, if they had told you was a prerequisite at the start, would have disqualified you (why ask a UK consultant if they have expertise in continental Europe AFTER they have already invested time in the qualifying questions). Last year, I completed a long questionnaire on their website that was supposed to streamline the process and stop me having to continually write essays to qualify my expertise in different areas. If anything, since this questionnaire, they have got worse at expecting an essay from you (for free) just to see if you are the correct fit. I was also booked for a 30 minute call which ended up being cut short because the client didn't realise someone in the UK would be dealing in pounds and not dollars and not know prices in the USA. I used to consult a few times a year with them but it's not worth the time now, given how often I send a well-crafted reply to their screening questions only to be asked about my knowledge in a completely different market!

October 28, 2024
Unprompted review
Rated 1 out of 5 stars

They steal your time and information

This company sends survey requests promising compensation and then steals your time and information. After a lengthy "qualification process" which is not clearly distinguished from the actual survey, they tell you that you are disqualified. Taking your information and time, without compensation is dishonest and theft.

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Expert Network

Over the last few weeks, I have interacted with several Third Bridge team members to schedule, conduct and follow up on a client engagement. The team has been highly communicative, collaborative and helpful during this process. As an executive, I greatly appreciate this approach as it ensures I have everything I need to deliver the highest value during the client engagement.

I have worked with many expert networks in the past. Third Bridge is exceptional based its team, the quality process to connect clients to specialists, and ease/timeliness of payment.

September 5, 2024
Unprompted review

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