Third Federal Savings and Loan Reviews 8

TrustScore 2.5 out of 5

2.3

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2.3

Poor

TrustScore 2.5 out of 5

8 reviews

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Rated 1 out of 5 stars

Small Midwest Bank shoots & misses!!!

Small Midwest Bank trying to play with the big boys and fails! Forget the baiting low interest rate. Forget that curated 4.8* rating on their site. Forget the easy application process and friendly staff. They may be super and awesome and fantabulous for one horse midwest town houses that domt breake $150k matket value, but they clearly and simply do not have the capabilities to fund coastal market value homes.

On a 600k+ value property for over 50% equity, more than enough income, above average credit and all documentation, their underwriters COUNTEROFFERED (??!!!) the HELOC loan application for half of what was applied which was less than half of the equity. And we're talking a little over 70% LTV. And they expected to be 2nd position on my property!!??

Thankfully, there was no out of pocket cost to me (just a little ding for a hard credit pull) and my documents were in order (so they revealed their inadequacies quickly).

But, there is a reason they offer no closing costs and the SAME published low rate for a WIDE range of credit scores (go ahead, try out their "confirm rate" tool with different scores.

You've been warned🤗

March 27, 2026
Unprompted review
Rated 1 out of 5 stars

be aware... terrible for home equity loan

I wished i checked their review before applying with them. My wife tried to get a loan and they said i needed to be on the loan ( im a stay home dad for the last 2 years) my wife has a great job , great FICO and to mention our debt is literally a car payment. So after some issues with the trust of our home, they said i needed to be on the loan.. which was fine, my FICO score is also high but i have no income but it didn't matter because my wife income is really great. After month and half, they send an email to add third federal on my house insurance.. so i called our insurance company and add them to the insurance as a second mortgage.. then weeks later they send another email to inform i needed to talk to an attorney regarding our trust.. it needed to be adjusted!! at this point i was just furious!! i also recommended them to friends but after this experience, my friends decided not to go with them... shame on this company... their did a hard pull on my wife and mine credit ... i wish i could give them zero or negative reviews...absolutely terrible!!

January 26, 2026
Unprompted review
Rated 1 out of 5 stars

They Just Don't Care

Wanted to get a HELOC through them. Time was a factor as I knew that I was taking a new job soon. Rather that work with me and go over expectations for the timeline, they just ignored the concern entirely, and drug their feet being very slow. Of course they were so slow that I had to change jobs before the HELOC closed. And instead of telling me that was it, the guy pretended that it was ok and that I'd still get the HELOC. Of course, I didn't. So now I'm taking my 842 credit score and $90,000 line of credit elsewhere.

July 7, 2025
Unprompted review
Rated 1 out of 5 stars

Stay Away. Terrible Service and would rather work against you then with you

Save yourself the grief and deal with a company that communicates accurately and effectively. Stay away from them! I had a perfect credit score ruined by their terrible practices. I was a HELOC customer and they charge an annual fee. Well looking at the statement it appears the annual fee is charged to the line of credit. Nope, they bill it individually but they include it as a line item on your statement. So when I paid $40 over my minimum it didn't cover the $65 fee. The following month exactly 30 days later my auto payment hit again and paid the remaining $20. This scumbag company reported me 30+days late to the credit bureau and collections for essentially money that was paid to them that day. I never got a call, a letter, or an email saying I was late. There was no notification on my dashboard when I signed in every month. But the made sure to smear me on the exact 30th day late on $20 despite being paid that day. It took days to get an answer and I had to spend a few hours sorting through statements piecing it together myself because nobody could tell me why and no management would return my call. Despite no late payments in 3+ years with them they couldn't remove the late mark as a courtesy. The basically said it was my fault and they don't owe any phone calls, or email, or notifications you are late. I got one call it was from the collections dept 1 month later. I returned the call immediately and he said he had no idea why he was contacting me and to disregard. That's the only call I ever got. Now I'm preparing to get a loan to start a business and I run a credit checo and find I was reported 60 day late to TransUnion. So now I'm disputing it. This company ruined my 10yr record of over 1k payments on time. Perfect credit screwed by this circus of a bank. I paid 2k extra the month before and an extra regular payment but it ment nothing. All I needed was to know I was past due and I would of paid them no problem. I'm now trying to figure out how to take them to small claims or anything to return the favor. I have an appointment with a consumer rights attorney next week. Save yourself the heartache and stress and avoid this place all together.

March 5, 2025
Unprompted review
Rated 1 out of 5 stars

Annoying Bank

They must be the most desperate bank ever . They continually send their mail . Even though I have never responded . I will never do business with a desperate bank .

January 13, 2025
Unprompted review
Rated 1 out of 5 stars

POOR COMMUNICATIONS AND ASK FOR SAME DOCS OVER AND OVER

I applied for a HELOC with Third Federal based upon their rate of prime less 0.51. What a mistake. I should have trusted the reviews. No returned calls and the same processor asks for the same documents three times. Totally unprofessional and not a place to waste your time. They seem to just be buying themselves time and ask for the same documents over and over. However they will probably just decline your loan after a 1 to 2 month period. Best to check with your loan credit unions. F ------

January 24, 2025
Unprompted review
Rated 1 out of 5 stars

Don't take the bait with the dishonest charlatans at Third Federal Savings and Loan

Totally dishonest and inept company. I went on LendingTree (they deserve a 5.0, by the way) and numerous institutions responded to my interest in a home equity loan or HELOC. I was very clear on my lending tree inquiry and all of my communications that my credit score was under 700, but still in the range that is considered GOOD. Third Federal was among the first to respond and bragged about their rates being lower than everyone else. They dragged me through a process for 2 weeks and then ultimately denied me for something that could have been established on day 1 of the process. I also have a credit freeze in place with all of the bureaus to prevent identity theft, etc. Third Federal instructed me (at the 11th hour) to unfreeze one particular bureau or the application would cancel within a week. I did exactly as requested and unfroze the credit file immediately and they let the application cancel anyway. I will never do business with this company. You shouldn't either.

April 30, 2024
Unprompted review

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