I bought 2 bras and received a notice the next day that the site was having a 'buy one get one half off' sale. I asked on the chat if I could get the sale applied, and the rep was very helpful and got... See more
Company replied
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I bought 2 bras and received a notice the next day that the site was having a 'buy one get one half off' sale. I asked on the chat if I could get the sale applied, and the rep was very helpful and got... See more
Company replied
I bought a bra from Thirdlove around 2018 when it was a fairly new company. The quality was excellent. I just bought again in 2026 and was so shocked that I decided to write this review, mind you I am... See more
Company replied
Clara the fit specialist knew the stock well beyond what was displayed on the website, so she was able to suggest colors that were better for me that I wouldn't have known about. She took information... See more
Company replied
I've shopped with ThirdLove many times before and am a huge fan of their growing assortment of wireless bras. The ComfortStretch Smoothing Wireless bra is my favorite - it somehow smooths yet doesn't... See more
Company replied
The best bra is one you never think about. Find your perfect fit today.
555 19th Street, 94107, San Francisco, United States
Replied to 100% of negative reviews
Typically replies within 1 week
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Although I didn't even end up purchasing a bra through them, I was impressed by the customer service. I also think this company has a lot of integrity.
First round, I bought the wrong size of bra. ThirdLove refunded me and sent me the same bras in the right size. I didn't like the style and didn't think it was worth the price (I'm a small size so it's easy for me to find inexpensive bras in my size at department stores), so I returned it and they gave me a full refund.
It IS important to read the terms of returning. I followed them, so it wasn't a problem for me.
I've had multiple friends purchase bras from ThirdLove and swear by it. Although I am not one of those people, I still recommend giving it a try, as they give you a fair opportunity to try it out at home and return it if I didn't like it.
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