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THIScar Reviews 337

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 203 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff for being knowledgeable, patient, and going above and beyond to ensure they found what they were looking for, without feeling rushed or pressured. The service is frequently described as smooth, stress-free, and efficient, with many appreciating the quick and easy process of selling their cars. Reviewers often received fair and reasonable offers for their vehicles, sometimes even higher than expected or from competitors, making the overall value for money excellent. However, some people were dissatisfied with the experience, mentioning issues with loan settlements and a perceived lack of competence in resolving these matters.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as helpful, friendly, and... See more

Service

Customers had positive experiences with service, often highlighting the helpfulness and friendliness of... See more

User experience

Reviewers mention positive feedback about user experience, with many describing the process as easy, simple,... See more

Price

Customers consistently note positive experiences with price, often receiving fair and reasonable offers for... See more

Value for money

Consumers find value for money to be positive, with many reviewers reporting fair and reasonable offers for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We sold our 2001 Xterra here and the experience was great. THIScar gave us a much better offer than other places and the staff, Ben and Genesis, were super helpful and professional. I was concerned be... See more

Company replied

Rated 5 out of 5 stars

I had an amazing experience at THIScar! Parker, Temo & Tasha made the whole process so smooth and stress-free. They were knowledgeable, patient, and truly went above and beyond to make sure I found ex... See more

Company replied

Rated 5 out of 5 stars

Fast, competitive and easy transaction. Great experience. They were one of 4 Kelly Bluebook dealers to give an instant cash offer for my car. They offered an interim buying price online that was $1000... See more

Company replied

Rated 5 out of 5 stars

Absolutely 5 stars !!! Best price offer so far, employees are super helpful and friendly, love their attitude, best services ever, highly recommend friends and family to come here and looking forward... See more


Company details

  1. Car Dealer

Written by the company

THIScar is a modern, fixed price, pre-owned vehicle dealership that obsesses over removing the tension and anxiety typically associated with buying or selling a vehicle. No old school dealership practices here, just upfront, honest and transparent pricing on every one of our quality inspected vehicles. We sell cars locally as well as globally. We have thousands of satisfied customers all over the globe and we would love the opportunity to help you buy or sell your next vehicle as well. THIScar is committed to eliminating the stress of the automotive transaction by focusing on customer satisfaction and providing a seamless, trustworthy platform for acquiring or parting with vehicles in Texas and beyond. Visit us at thiscar.com and see what we're all about! Welcome to THIScar! For Buyers: • Online Shopping: Browse and purchase a wide selection of quality used vehicles from the comfort of home. • Upfront Pricing: Benefit from fair, no-haggle pricing clearly displayed on every vehicle. • Quality Assurance: Every vehicle undergoes rigorous, multi-point inspections for mechanical and cosmetic quality. • Financing: Access streamlined online applications for instant pre-approval for auto loans with competitive terms. • 30-Day Exchange: If the car isn't a perfect fit, you can exchange it for another vehicle from our inventory. • Transparency: Detailed history reports are provided for every car. For Sellers: • Fast Cash Offers: Get a competitive offer for your car within minutes using market-driven data. • Any Car Accepted: We buy all years, makes and models. We do not buy vehicles that cannot be driven under their own power. • Convenient Buying Centers: Located throughout the greater Houston area, THIScar staffs our buying centers with professional auto appraisers who buy cars for a living. No pressure and no games. Just fair market values. • Hassle-Free Process: Enjoy a simple, stress-free selling experience with quick payments and no hidden fees.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

337 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 22% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Good customer service

Good customer service, I liked working with Byron, receiving a check the same day, simple process, location not too crowded compared to highway dealerships. Happy with the experience

May 12, 2026
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Reply from THIScar

Thank you so much for the awesome feedback!

Rated 5 out of 5 stars

Excellent experience at THIScar…

Excellent experience at THIScar Kingwood selling my truck. Would highly recommend. Friendly staff and fair price.

May 8, 2026
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Reply from THIScar

Thank you for your review. See you again next time!

Rated 5 out of 5 stars

Excellent Price - Easy Sale!

This was my first time selling a car through this process. I’ve sold many cars on my own before and never enjoyed the test drives or the haggling over price. THIScar gave me a fair, reasonable offer, and the whole process was quick and easy. I’ll definitely sell any future cars this way.

May 6, 2026
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Reply from THIScar

We really appreciate you sharing your feedback!

Rated 5 out of 5 stars

The process was so easy

The process was so easy. The staff were very polite and fair at the Katy depot. As we are leaving the country we will be selling our second car to them. Excellent service

May 1, 2026
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Reply from THIScar

We are grateful for your business & your trust!

Rated 4 out of 5 stars

Quick easy

Quick easy. Offers were reasonable and from desk receptionist absolutely killed it. Multiple people in there at once and it was just her. She was respectful of everyone’s time and was working on multiple deals at once.

April 30, 2026
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Reply from THIScar

We are happy to hear that, thank you for your review!

Rated 5 out of 5 stars

I had a great experience

I had a great experience. The team was amazing and super friendly. The environment was clean and safe. The process was quick and easy. I would definitely recommend it to anyone I know.

April 1, 2026
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Reply from THIScar

Thank you for the honest review. See you next time!

Rated 5 out of 5 stars

Outstanding professionalism by Byron

Outstanding professionalism by Byron, who sold my second vehicle in two months. His attention to detail, his active listening, and his ability to be neutral was conciliatory with the seller myself was very helpful. He is a wonderful brand ambassador for your company and I’m already recommending him to other people who would bring their cars. Some of which are specialty are classic cars to your Tomball location to speak with Byron. So high praise for him!

April 28, 2026
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Reply from THIScar

What an awesome review! We will see you next time. :)

Rated 5 out of 5 stars

Very smooth

Very smooth, very quick and efficient process and transaction throughout. No hassles at all. I entered my vehicle info online, they responded very quickly with the best offer I received from anyone. I took the car and title to them the next day, signed some papers, got the full quote amount plus a little extra because there were no issues with the car and it was clean. As soon as I arrived at their office they began working on my transaction. I did not have to wait on them. I was there about 30 minutes. It was a very simple process. The entire staff was professional and courteous.

April 29, 2026
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Reply from THIScar

We appreciate your business and trust!

Rated 5 out of 5 stars

Great place to sell your car

The front desk assistance was very sweet and professional. She give a very positive attitude very welcoming. Jason the auto inspector is great to work with. He's also very positive attitude and very truthful. Great service overall.

April 29, 2026
THIScar logo

Reply from THIScar

Thank you for the kind words. We look forward to working with you again!

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