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This is Beauty Reviews 

837
•
TrustScore 5 out of 5

4.8

Cosmetics Store
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Review summary

Created with AI, based on recent reviews

Evaluating 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often noting they are exactly as described and in perfect condition, even when packaging is mentioned as damaged. Many appreciate the fast and efficient delivery service, with items arriving quickly and well-packed. People are particularly impressed with the competitive pricing, finding products at significantly lower costs than elsewhere, which allows them to purchase luxury brands or hard-to-find items affordably. However, some customers also noted issues with order fulfillment, including missing items, incorrect products being sent, or problems with international shipping that led to delays and additional taxes. A few other people also felt that delivery times were sometimes longer than expected, despite advertised next-day shipping.

What people talk about most

Product

Clients share positive opinions on product, frequently praising the quality, variety, and competitive pricing... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast shipping times and... See more

Price

Customers had positive experiences with price, consistently reporting that prices are unmatched, wonderful,... See more

Quality

Reviewers mention positive feedback about quality, with many customers receiving products in great or perfect... See more

Order

Users describe positive interactions with order, frequently praising the quick shipping and timely delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Stumbled across this seller whilst searching for my favourite daily moisturiser (which can be tricky to source as often sold out). Was a wee bit sceptical when item was being offered at half retail p... See more

Rated 5 out of 5 stars

Arrived quickly. No damage to product packaging - the "fault" with Timeless 20% Vitamin C serum packets which listed there would be labeled 28 sachets - there were 30 :). Also purchased Avene Cicalfat... See more

Rated 5 out of 5 stars

Great first experience with ordering quality beauty products. Recently made my first order, the item came quickly, was in perfect condition and fit my budget. Feel good purchasing from this website so... See more

Rated 5 out of 5 stars

This is Beauty delivered my toothpaste directly to my door quickly and efficiently. I would recommend this store to anyone who may live in an area where a specific product brand is considered a "Spec... See more

Company details

  1. Cosmetics Store

Written by the company

This is Beauty is the online retailer helping tackle unnecessary waste in the industry. Born from a desire to impact real change, This is Beauty partners with leading retailers and global brands to offer an alternative solution for their damaged inventory. Items may have imperfections, but what's on the inside is a perfectly good product. So, when you shop with This is Beauty, not only do you save money, but you contribute to saving the planet with every purchase.

Contact info

4.8

Excellent

TrustScore 5 out of 5

837 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(837)

192 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

They actually care!

I initially had some problems with my order and delivery but the seller was quick to reply and for my trouble, gave me a free item. I would feel comfortable using them again in the future because they are honest and really do care about customer service.

September 14, 2025
This is Beauty logo

Reply from This is Beauty

Hi Chariny,

Please can you e-mail hey@thisisbeauty.com so we can resolve this for you immediately? We can't find an order under your name.

Thank you!

Rated 5 out of 5 stars

Back up Person

This is our second Remington curler. My first one still works well. We needed the larger curlers and it was cheaper to purchase another one. I’m what you call a Back up Person. If I love something then I’ll purchase another one.

I love my Remington Hot Rollers! ❤️

September 13, 2025
Unprompted review
Rated 5 out of 5 stars

Love the mission of this company

I was so pleased to find this website with the mission of preventing somewhat damaged products (mostly packaging) to end in the landfill while providing competitive prices to the customers. Products came in great condition and the packaging was discarded immediately anyway.

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

Same products at a great price

Razor blades are expensive and rarely on sale so when I found out this company sells ones that have no or damaged box I was skeptical but gave it a try. Well the Gillette pro glide razor refills arrived and they are indeed the real thjng. I know as I have bought knock offs or look alike before and they are just not as good. So you get the exact same product at a major discount and create less waste. That is a win win. Will now always check here for beauty and shaving products

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Prices!!!

The products are amazing for the price I got them for! Seriously, you can't find better prices on some products than from here. I got Origins brand, Crest White Strips, and Dove deodorant for all at least 30%-50% off retail, just because the boxes were dented! I don't care! Love this company! Will definitely be shopping more.

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

First time

First time doing a purchase on this site I love their customer service and the price on the product I was getting I will continue to purchase from this site for other products. Thank you so much.

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great prices!!

Great prices, shipping was quick and I love their products. I definitely recommend “This is Beauty “!

August 11, 2025
Unprompted review

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