This Month's Craft Reviews 87

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products and the clear, easy-to-follow instructions provided in the craft kits. Many people appreciate that the subscription boxes include everything needed for each project, making it convenient to try new crafts. Reviewers also highlight the enjoyable and relaxing nature of the activities, often recommending them for stress relief or discovering new hobbies. However, some people were dissatisfied with the customer service, citing issues with unhelpful responses, repeated explanations, or a lack of follow-through on promises. A few customers also mentioned receiving faulty kits, missing pieces, or incorrect boxes, and in some instances, instructions were not in English or were damaged.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers praise the high-quality materials and... See more

Instructions

Reviewers mention positive feedback about instructions. Many customers appreciate the clear, easy-to-follow,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers are impressed with the... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise the fast, friendly, and... See more

Subscription

Consumers find the subscription service to be a positive experience. Many express delight in receiving... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I initially tried out this company to see if it would help during the winter doldrums. I interacted with the company via email and they were lovely. I tried 2 boxes and then decided to cancel the subs... See more

Company replied

Rated 4 out of 5 stars

I have enjoyed each months new craft. I have loved learning new crafts each month and since it’s a complete project it’s cheaper for me to do them then to buy all the stuff to try it. Would definite... See more

Company replied

Rated 4 out of 5 stars

Boxes are fun and come with really nice supplies. Shipping is fast. I do think there is some room for improvement; directions could be clearer and I have found some errors but nothing major. It is fun... See more

Company replied

Rated 4 out of 5 stars

I received my monthly subscription early in the month, but haven't explored it thoroughly. However, I'm excited to learn how to make hot sauce. My roommate loves hot sauce, so this will be a project f... See more

Company replied


Company details

  1. Hobby Store

Written by the company

This Month's Craft — your monthly chance to explore new hobbies, relax, and express yourself with fun, creative projects.


Contact info

3.9

Great

TrustScore 4 out of 5

87 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 2 out of 5 stars

Good idea awful directions

I love crafts and I love this idea. The directions however are incredibly awful and frustrating.

November 29, 2024
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

Thank you for sharing your feedback. We’re so glad you love the idea of our kits, but we’re truly sorry to hear the directions caused frustration. That’s definitely not the experience we want for our crafters.

We encourage you to contact our customer support team and share more about the issues you faced. We’d love the chance to assist you and improve your experience!

Rated 1 out of 5 stars

This Month's Craft Has Serious Issues

This Month's Craft is my new favorite monthly subscription! That's what I said a few months ago when I received my first box. The next month this company took my money and failed to send anything. The next box had $15 worth of items and I was charged more than twice as much. The ads for this subscription tell you "you won't regret it" and "$80 worth of supplies at a low price", neither of these is true. I Do regret it and sending a cheap craft that I can get at a store for $15 or less is ridiculous. Also sending me a DIY box that does not include "everything you need" to complete or even begin this project. I'm extremely sorry I fell for this garbage. Customer service is a joke. As far as I'm concerned they owe me. Needless to say this subscription is cancelled.

November 15, 2024
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

Wow, thank you so much for the fantastic review! 🌟 We’re beyond excited to hear that This Month’s Craft has become your new favorite! It’s amazing that you gave wood carving a try and found yourself enjoying it—what a great way to discover new hobbies! We love keeping things fresh and exciting each month, and it means the world to us that you're enjoying the surprise of each box. Thanks for choosing us, and we can’t wait to see what you create next! 🎨✨

Rated 5 out of 5 stars

This month's craft is just amazing

This month's craft is just amazing! I'm having so much fun starting with my project <3 I have been looking for a new hobby for a while now. This month's craft's DIY box has definitely become it!

November 8, 2024
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

Thank you so much for sharing this! We’re thrilled to hear that you’re enjoying this month’s craft and having a blast with your new project. Knowing that we could help you find a new hobby really makes our day. Happy crafting, and thank you for being part of our community! ❤️

Rated 1 out of 5 stars

scammed, it seems.

ordered, subscribed. got one box, charged for two. when I asked about my second box 'oh, that's been cancelled, but you can use this code for your next order to get 10% off'
... but I'm subscribed. and they couldn't, wouldn't or otherwise didn't contact me ahead of time to tell me they'd just decided to cancel a month on me. and after a month of emailing, they aren't refunding. and they hide things nicely so I can't find out what their attorney general might be.
pretty much pure fraud at this point.

October 7, 2024
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

Hey there, Mal! I’m really sorry to hear about your experience, and I apologize for the frustration and confusion this has caused you.

It’s disappointing to hear that your subscription was canceled without clear communication and that you’ve had difficulty getting a resolution.

Your feedback is incredibly important to us, and I assure you we will look into this matter further. Please reach out to us directly so we can address your concerns and find a way to make this right.

Thank you for bringing this to our attention.

Rated 5 out of 5 stars

I love the idea of trying out different…

I love the idea of trying out different crafts every month. First month was a positive surprise, let's see what's next!

August 19, 2024
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

Thank you so much for sharing your excitement! 😊 We're thrilled that you enjoyed your first month, and we can't wait to surprise you with more fun and creative projects in the coming months. 🎨✨

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