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Company details

  1. Women's Clothing Store

Written by the company

Established in 2023 We strive for an exceptional customer service We believe that our planet Earth needs more love and we need to do our part to stand up to animal cruelty. So all our packaging and supply chain are plastic free and eco friendly. ThisNiche® connect crochetiers from around the globe with a marketplace where they can sell their products. All products on this website are sourced from talented individuals or carefully selected manufacturers. Some of the individual crochetiers from around the globe will otherwise have no mean of selling their products and make a living. In developing countries, there are people starving and struggling financially, so we are trying to create a fair space for talented crochetiers to sell their products and earn a living. The manufacturers we select go under scrutiny and research until we are satisfied about the conditions of which the crochetiers are working and until we are satisfied that crochetiers are paid fairly (based on the living cost of the resident country). We welcome any crochetier who lives in the UK or abroad and who want to add their products on our platform to contact us and discuss a mutual beneficial agreement which benefit the customer, themselves, and us. If you wish to contact us about partnership, please click here , please visit our website for info. ThisNiche is committed to adhering to fair and ethical agreements with Crochetiers and customers. Therefore, we appreciate and welcome any feedback, to enable us to continue providing fair and high standard products to our customers and to maintain ethical supply chain. We are based in Bristol, UK and we ship your products from here. In our printed clothes, we use all sustainable materials and dyes as we try to promote sustainability in every decision we take. Our Lingerie collection are made from all sustainable and organic materials. The lingerie collection are skin friendly and clinically proven to help multiple skin conditions such as Eczema, skin rash, hot flushes, and allergies. Our responsibility as a service provider to our customers means that we have to be committed to ensuring we operate ethically and our partners and suppliers in turn do so too. We do associate ourselves with a wide range of brands and talented individuals, and we’d never knowingly affiliate ourselves with another brand/company that did not operate in this way.


Contact info

3.4

Average

TrustScore 3.5 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 3 out of 5 stars

Listing things you don't even have in stock

Tried to order some shorts from them for a cosplay. I placed my order on the 31st of March. I've had bad experiences with shopping online before, so I was getting a bit jumpy by the end of April 1st when I saw that the tracking information hadn't been updated beyond "shipping label created". Despite messaging them about it on April 2nd, they assured me that everything was going well.
I sent them another message on April 4th to figure out why nothing was moving forward, which is when I finally was told that neither ThisNiche nor the original chinese manifacturer had the shorts in stock. I was offered to be sent another pair of shorts in lieu of the shorts I ordered, but excuse my french, they looked like a godawful arts and crafts project. The only good thing out of this experience is that I actually got my money back.

Basically, I wasted 4 days because whoever is handling inventory in this store seems to be about as competent as the average politician.

April 1, 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointing no communication.

When ordering the website states a delivery date. I ordered thinking this would be the actual date. I received zero updates until I chased on the delivery date only to find out the item had not been shipped.

January 16, 2025
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Reply from ThisNiche

Hello Jamie,
We are sincerely sorry that you were disappointed by our service.
As discussed some styles can take up to 15 days to be delivered. I hope you were happy with the prompt and quick refund.
All the delivery timescale are stated on our website.
Kind regards,

Rated 4 out of 5 stars

The delivery was on time.

The delivery was on time.

February 22, 2024
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Reply from ThisNiche

Hello Patricia,

We appreciate your feedback, and thank you so much for your time.

If you have any queries or further feedback, we will be always listening and happy to help.

Kind regards,

ThisNiche Team

Rated 5 out of 5 stars

Most helpful customer service

What prompt me to write this review is how amazing and responsive their customer service when ever I had a question or an issue. Fantastic quality packed with very thoughtful customer service. The beauty of small businesses.

September 5, 2023
Unprompted review
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Reply from ThisNiche

Hello Charlotte, Thank you for the sweet and kind review :) we are always available and happy to help

Rated 5 out of 5 stars

Review of 2 pieces

The items I received were such good quality and the fit was correct to size. They were really good at communication and I would definitely recommend this brand. The pieces I got looked really good on.

September 2, 2023
Unprompted review
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Reply from ThisNiche

Hello Alys,
Thank you so much for taking to leave the sweet and kind review.

Rated 5 out of 5 stars

this brand is the most helpful in…

this brand is the most helpful in regards to postage and with any questions you may have. I had a very good experience with this brand. I am the biggest fan of crochet and I think they have some gorgeous pieces available!
I’m very happy!

June 7, 2023
Unprompted review
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Reply from ThisNiche

Hello Maisie,
We really appreciate your feedback and thank you for the kind words

Rated 5 out of 5 stars

Unbeatable customer service

The team is amazing! They are super attentive and customer service has been unbeatable

May 2, 2023
Unprompted review
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Reply from ThisNiche

Hello Cristina,

Thank you for your sweet and kind words.

Rated 5 out of 5 stars

Absolutely 1000% recommend

Absolutely 1000% recommend. The quality of the clothing is Fantastic, true to size! Gorgeous styles of crochet clothing! Definitely be shopping again!

May 2, 2023
Unprompted review
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Reply from ThisNiche

Thank you Keara for taking the time to appreciate us.

Rated 5 out of 5 stars

Brilliant company

Brought a perfect outfit from this company. Got alot of fantastic feedback from my friends. Brilliant quality on material and it arrived in a really quick time. Was all packaged very nicely alot of care and detail has been taken on these products. Would definalty recommend to anyone.

April 26, 2023
Unprompted review
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Reply from ThisNiche

Thank you for your review and kind words. We always appreciate all feedbacks

Rated 5 out of 5 stars

Amazing products

Amazing products and high quality! Have a beautiful range and they arrived quick! Amazing customer service too

April 23, 2023
Unprompted review
ThisNiche logo

Reply from ThisNiche

Thank you for your feedback and taking the time to write a review.

Rated 5 out of 5 stars

The magic of a small business

I recently discovered this amazing brand and I'm absolutely thrilled with their products! The craftsmanship and attention to detail are simply impeccable. You can see and feel the heart that goes into it- I guess it's the magic of small businesses!

Every item I've purchased has been carefully made with high-quality materials and has exceeded my expectations. The designs are unique and stylish- from tops to trendy 2 piece sets, there is something for everyone.

What sets this company apart is their customer service. They truly go above and beyond to ensure customer satisfaction. I really felt appreciated and valued as a customer: Shipping was prompt and the order arrived beautifully packaged, with a personal touch that makes me feel valued as a customer.

I already recommended them to my friends who also loved the products.

If you're looking for beautiful and high-quality crochet clothing and would like to support this amazing small business, definitely try them out!

April 20, 2023
Unprompted review
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Reply from ThisNiche

Hello Sidonia,

We are really touched with your super sweet review and we are truly so happy that we could make you feel that way. We actually invest a genuine love and care into our customers and I'm so glad to know that it has come across.
Thank you for taking the time to write the review and wish you all the best.

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