ThisRomance Reviews 80

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the kindness of the staff and the ease of the joining process, finding the website user-friendly and secure. People also feel that the platform allows for honest and respectful expression, and some have had positive interactions, even leading to hopes of meeting someone. However, some people were dissatisfied with the high cost, describing the pricing as excessive and a "money trap." There are also concerns about the authenticity of profiles, with many suspecting the use of AI-generated messages and fake profiles, leading to a perception of inauthenticity and dissatisfaction. Additionally, some users found the website's accessibility to be an issue.

What people talk about most

Website

People report ambiguous experiences with the website. Many customers praise the easy join-up process, the... See more

Price

Users describe negative interactions with price, frequently citing it as too expensive and a "rip-off." Many... See more

Staff

Clients share positive opinions on staff. Customers describe the staff as kind and helpful, with some... See more

User experience

Reviewers highlight ambiguous aspects of user experience. Many customers appreciate the easy sign-up process,... See more

Artificial intelligence

Consumers express strong dissatisfaction with the presence of artificial intelligence, perceiving it as a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Stella was very helpful.This was my first time using this site.It was very complicated..For me it was ..I bought credits and like that they were gone.Too many people all at one time.I did find one per... See more

Company replied

Rated 5 out of 5 stars

I am a widower and this is my first time trying something like this. Everyone has been so kind. I almost cried after my first real conversation!!!

Company replied

Rated 5 out of 5 stars

I think it's a safe site cause its protected,no scammers so far Thank you!and I hope to get man of my dream here soon,so I recommend the site to other, I like the site although it's expensive!🙏

Company replied


Company details

Written by the company

Introducing Thisromance — Thisromance is an online communication platform where your next meaningful interaction may already be one message away. We designed Thisromance.com with clarity and purpose in mind — a space that feels intuitive, safe, and genuinely supportive of your connection goals. Features Built for Online Communication — Our platform provides interactive messaging, personalized profiles, and mobile-friendly access so you can communicate comfortably wherever you are. What is Thisromance? At heart, it's a place built for purposeful and romantic conversation — practical tools designed to make every exchange feel worthwhile. Safety First — We take continuous measures to reduce unwanted content and monitor for suspicious activity. Any user can report behavior they find unacceptable, and our dedicated support team is here to help. Initial responses are provided promptly, with complex queries resolved within five business days. Trust You Can Count On — Thisromance is a legitimate platform committed to transparent operation. Many users can be verified through our identity verification process, managed by an industry-leading third-party vendor. Check Thisromance reviews from the Thisromance.com community and discover what our users have to say about the experience. Take that first intentional step — visit Thisromance today.


Contact info

3.4

Average

TrustScore 3.5 out of 5

80 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 89% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Professional and serious girl

Professional and serious girl. She understand my problem and solves It faster. Great girk

March 14, 2026
Unprompted review
ThisRomance logo

Reply from ThisRomance

Dear Massimiliano,

We appreciate you sharing your experience and are glad your issue was handled quickly and smoothly.

Regards,
ThisRomance Team

Rated 3 out of 5 stars

Disliked location was by State…

Disliked that it wasn't more location specific. California is a big place. My preference is to find someone local. No way of telling where someone is from!

March 20, 2026
Unprompted review
ThisRomance logo

Reply from ThisRomance

Dear Maria,

Using the search filters available on the platform can be a helpful way to refine results by location, which may help surface profiles closer to you. If you need any guidance on adjusting your preferences or navigating those features, our support team is happy to assist at support@thisromance.help.

Regards,
ThisRomance Team

Rated 2 out of 5 stars

Ive gotten to speak to 3 people or i thought, and wasn't long to realise this was automated replies & not real people at all. Nobody says some of things or statements made in texts. £25 credit ripof

People are not real. Questions & responses are AI. Matches dont even ansa questions properly. So fake conversations. £25 credit was less than 48 hrs time to chat. Absolutely rip off financially with no potential at all meeting someone

March 16, 2026
Unprompted review
ThisRomance logo

Reply from ThisRomance

Dear Yasmeen,

All reports of suspicious activity are carefully reviewed by our team. Our platform maintains a zero-tolerance policy for fraud and deceptive behavior, and we continuously work on improving our security measures. If any specific profile or conversation raised concerns, please report it directly through the platform or contact us at support@thisromance.help.

Regards,
ThisRomance Team

Rated 5 out of 5 stars

The experience is really getting to…

The experience is really getting to know who you're talking to deeply and intimately. The system absolutely works. It gives each other time to really think about what kind of questions to ask each other. After all this is your potential life partner you're looking for.
Thanks ThisRomance
Its been a slice of life.

March 4, 2026
Unprompted review
Rated 1 out of 5 stars

Agree this site is a money trap

Agree this site is a money trap. I noticed the people who want to chat may not even be real. More like AI generated, 1st they don't want to chat, they want letters leading to paying more for credits. Beware, money hungry site. Feels too suspicious for me.

March 2, 2026
Unprompted review
ThisRomance logo

Reply from ThisRomance

Dear Joy,

We take such feedback seriously. Our team reviews all reported profiles to ensure user safety. If you experienced anything that felt suspicious or encountered specific accounts that seemed questionable, we'd want to look into that.

If you'd like to share more details about your experience, feel free to reach out to support@thisromance.help. We're here to help.

Regards,
ThisRomance Team

Rated 1 out of 5 stars

Big Scam!! communication and dating site This Romance

It is a scam!!! Beware. Emotional manipulation at its finest !! There were duplicate profiles on its sister site “Goldenagesouls”and the goal of the people/profiles contacting you is to draw you into conversations and they give free credits to get started. Then as you get hooked into the fake profiles through more in depth chats, you have to purchase and use credits to continue chatting and view messages, mails, photos etc. they use flattery and deep legit looking questions to convince you that they are sincere and legit. I think it’s well run and the goal of the profiles contacting you is to send photos and mails you can’t see unless you use credits and it eats up credits quickly. Once you’re on to them and start scrutinizing their stories they ghost you and the profile goes offline. It’s dressed up as a communication and networking site with an angle of forming deeper connections and friendships or relationships. Even with legit looking posting feeds.

February 9, 2026
Unprompted review
ThisRomance logo

Reply from ThisRomance

Dear Kim,

We maintain a strict zero-tolerance policy for fraud or deceptive behavior, and many profiles are verified in accordance with our Terms of Services to support transparency and user safety. All users are required to follow our Community Guidelines, and reports of suspicious activity are reviewed carefully.

Welcome credits are provided to help users explore certain features. Continued use of interactive options is credit-based, and users decide independently how they engage.

If you encountered specific profiles or behavior that raised concerns, please contact our support team at support@thisromance.help with the relevant details so we can review the situation properly. Your input is valuable in helping us enforce our Community Guidelines and maintain a secure environment for all members.

Regards,
ThisRomance Team

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