www.ThisTribe.com 

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See what reviewers are saying

Rated 5 out of 5 stars

This Tribe were by far the cheapest place for the snugpaks I was looking for. The information in their blog was concise but comprehensive and really useful. I had a question after I bought it and they... See more

Rated 5 out of 5 stars

Ordered this from the UK because it's WAY cheaper than buying it from a retailer in Australia. Was pleasantly surprised when the price dropped on checkout because they don’t charge tax when shippin... See more

Rated 5 out of 5 stars

Bought a snugpak jungle bag so I had a lighter bit of kit that I could fit in my daysack, delivered really quickly (with free postage) and it packs down really well even without the compression sack.... See more

Rated 5 out of 5 stars

Product was well priced, ordering was simple and item arrived on time. Postage charges were reasonable. Just about as good as online ordering gets. This Tribe might like to consider widening the... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

High quality technical outdoor clothing and equipment for the military, police, security and outdoor markets.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pure excellence!

This Tribe offered a great range of items, for all professions. The stock was clearly labelled and great descriptions. Couldn't fault a part of the process and even the website was easy to use. I found the experience second to none and I hope to trade with This Tribe again shortly. These guys clearly have knowledge of what they're talking about and the delivery process was quick and painless too!

April 24, 2013
Unprompted review
Rated 4 out of 5 stars

Top product, fast delivery, great service

The sentence says it all, very pleased with my daysack, which arrived much faster tan expected . Communication excellent, knew exactly when goods were detached with tracking details allowing me to monitor delivery. Thanks, very pleased

April 19, 2013
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Just finished a selection course and needed a few new bits of kit. This Tribe were the cheapest on the marker for several items, and had a wider range of kit available compared to the other more established stores.

April 14, 2013
Unprompted review
Rated 5 out of 5 stars

Best customer service I've had from online!!

Prompt delivery! Orderdon Thursday afternoon arrived on Monday! Messed up the sizes and phoned and asked what I could do as I needed it in a serious hurry! Had the right size the following day! Well informed by email and over the phone! Actually felt like I was dealing with people who cared not computer generated answers!! Amazing cheers guys
Mike

April 12, 2013
Unprompted review
Rated 5 out of 5 stars

Superb

I definitely recommend this company and their products. After some research into various styles of A5 sized nyrex folder cover, I decided on the one from ThisTribe. When I ordered it, there was an issues with their on-line system, but their communication was second-to-none, reassuring me that the item had been send, whilst apologising for the issue.

The cover arrived well packaged and the faith that ThisTribe have in their products is well justified.

April 12, 2013
Unprompted review
Rated 5 out of 5 stars

Great service and price along with super fast delivery

I ordered the Snugpak elite pile shirt. It was the cheapest price from a reputable company I could find and the delivery options were fair. I received the shirt in perfect condition the very next day during the early afternoon. Less than 24 hours after ordering! Cant fault ThisTribe and I will definitely be ordering more kit from them ....

April 10, 2013
Unprompted review
Rated 5 out of 5 stars

good service products are as described

Needed a sleeping bag on short notice as mine was damaged placed the order and emailed them to confirm that the order would be processed in time. They replied quickly and the item arrived when they promised. I would use them again.

April 9, 2013
Unprompted review
www.ThisTribe.com logo

Reply from www.ThisTribe.com

Very pleased that we were able to help and hope it performed as advertised!

Rated 5 out of 5 stars

Excellent to deal with, great service,great product, great price.

The first good thing is that Rob actually answered my emailed questions, promptly and accurately. So, I then purchased a Snugpak Ionosphere Bivy/tent at a very good price. The second good thing is that delivery to New Zealand was affordable; some UK dealers charge delivery fees that should hire a whole airplane, but This Tribe was fine. The third good thing is that it arrived about a week after I ordered it, and it's exactly what I ordered. Happy customer, very happy.

April 4, 2013
Unprompted review
Rated 5 out of 5 stars

I'll buy from This Tribe again, great service.

You usually get what you pay for. But this time, the cheapest turned out to be amongst the best. Living in the Highlands has its drawbacks. Poor service and slow, expensive deliveries from on-line retailers is common. This Tribe buck the trend though. An easy transaction and super-fast delivery was the outcome.
I'll recommend This Tribe to my mates, keep up the good work.

April 1, 2013
Unprompted review
Rated 5 out of 5 stars

Beyond excellent service geared to looking after the services!!!

I was having kit issues having been separated from my spare kit just before being deployed. I desperately needed some items within 24hrs.

I left an email with the sales email address and got a phone call after about ten minutes. I was assured the kit would be with me and told to call back on a private number if I had any issues ordering thekit online. Less than 24hrs later the kit I needed arrived.

Awesome service.

March 29, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service from ThisTribe, less for the delivery service

I rush ordered an item because i needed it the next day, so like it said, i ordered it before 3pm for a guaranteed arrival the next day. It arrived some time the next week. I wouldn't recommend the delivery service ThisTribe use. However they refunded me in full for the cost of delivery and the item. Really appreciated this great service i received from them.

March 25, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service and prompt delivery

Had a technical issue with my order. Created a support ticket on their website and the issue was rectified within half an hour. The item was delivered the next day. Very pleased with the service and would recommend to anyone.

March 15, 2013
Unprompted review
Rated 5 out of 5 stars

Great service, good products, competitive prices.

Ordered a few things from ThisTribe now all of which have arrived promptly and as expected (cheapest prices on good quality equipment too!). In fact I noticed that one of the items was dispatched only two hours after I placed the order.

Will definitely use again, would recommend to anyone.

March 12, 2013
Unprompted review

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