After 50 years involved in all aspects of personal insurance, i have never experienced such civility and service along with professional advice. Even the trainee ROS was superb. I have employed around... See more
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The true measure of any insurance company is their behaviour when a claim presents itself. My wife was devastated by the loss of her ring, but the efficiency and compassion shown by the team really h... See more
My fiancé bought me a lovely diamond engagement ring and uploaded the link sent by TH March and now they’re saying he’s not sent them the right documentation. He has tried to phone them numerous times... See more
Company replied
TH March made life easy after what was a badly timed water ingress event which happened between exchange and completion of the sale of my house. Both they, the loss adjuster and my builder worked tog... See more
Company replied
Company details
- Jewelry and Watch Insurance Company
- Business Insurance Company
- Home Insurance Agency
- Insurance Agency
- Insurance Broker
- Personal Insurance Company
About TH March
Written by the company
We offer a broad range of products to insure the things that are precious to you, including your home, valuable possessions, your health, your life and your business.
Widely known as the foremost insurance brokers for the jewellery trade, we are experienced in meeting the insurance needs of retailers, designers, manufacturers, makers, repairers and of course the jewellery and watch wearers and collectors, who are all part of the UK’s diverse and vibrant jewellery scene.
Furthermore, our expertise extends to commercial and personal insurance products and guidance to suit the needs and requirements of all kinds of people and organisations.
We see our vision as to protect and enrich the lives of our customers, employees, partners and business communities. We are here to support, guide and advise you. You don't have to just take our word for it. Visit our website and take a look at what customers say about us. Talk to us about how we can help you!
Contact info
10/12 Ely Place, EC1N 6RY, London, United Kingdom
- 01822 668 000
- insurance@thmarch.co.uk
- thmarch.co.uk
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Replied to 100% of negative reviews
Typically replies within 48 hours
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phone to get a price to insure a…
phone to get a price to insure a watch.was told couldn’t give me a quote but did not give me a reason and i’m a registered foster parent with not a claim in my life it is a joke very let down .

Reply from TH March
Prompt and Faultless service
Some weeks ago, I lost my wedding ring and finally contacted T.H. March. Jayde Bassett dealt with my claim throughout. I could not have asked for a more sympathetic and sensitive response. My claim was dealt with very efficiently and I was kept informed at all stages of the process. Any questions were answered thoroughly and patiently.
I have dealt with T.H. March for many years and will continue to use and recommend them for their excellent service.

Reply from TH March
Outstanding Service
As always, TH March are without doubt the best insurance company I have ever used. Outstanding service!

Reply from TH March
Very helpful!
Cannot thank Jayde enough for her help with my claim. The whole process was smooth and she kept me updated at all stages. Would not hesitate to recommend TH March.

Reply from TH March
Lost a ring and well looked after
Every step of the process was very clear and the claim was approved quickly. Really appreciate Jade's help. Thank you!
Couldn't of asked for a better…
Couldn't of asked for a better jewellery insurer, definitely recommend TH MARCH. They assisted me with a replacement watch and the transaction between myself and the jewellers couldn't be any more smoother.
I would like to thank TH march again for everything. I should be on my way to collect my replacement by the end of the week.
The whole claims experience was handled…
The whole claims experience was handled very professionally and made very easy by my claims handler Jade .
This is how it should always be when making a claim but very rarely is these days !!!
Very quick and efficient service
Very quick and efficient service, at a great price too!
Outstanding Service !!
The service provided by TH March (Jayde Bassett) has been outstanding from start to finish following the theft of my mothers diamond engagement ring. The time, consideration, empathy and assistance provided to us throughout the whole process has been excellent. I have never previously experienced such good service from an insurance provider, as from the outset Jayde (on behalf of TH March) actively sought to achieve the best possible outcome for mum, in the shortest possible time and with the minimum amount of obstacles. This has been a really refreshing experience when dealing with an insurance provider and we will continue to use TH March for any insurance needs.
Excellent service
Excellent service from Oliver who is a credit to the business. Sorted my claim out within 2 weeks.
Brilliant and personal service
I contacted TH March in a panic after discovering the loss of a ring. I was helped by Charlotte who walked me through the process, which was approved in a very stress-free way.
Luckily, the ring was recovered so the main claim was no longer needed, but I was advised to get the ring checked and repaired which TH March covered.
I was very happy with every element of communication with TH March, I have recommended them to friends and family, and will insure with TH March in the future!
I spoke to Kay at THMarch after being…
I spoke to Kay at THMarch after being recommended by my jeweller re insuring my pieces. She was polite, clear and concise. All correspondence came in good time.

Reply from TH March
I’m really pleased with the way my…
I’m really pleased with the way my claim was handled, everything was straight forward and sorted out very quickly. I highly recommend THMARCH
We have had insurance for my wife's…
We have had insurance for my wife's engagement ring for 4 years now. Really professional service. I had to update out details and spoke with Kay today. She was really kind and helpful (even informed us that our house move saved our premium). Fantastic customer service.
Superb service
Superb service. You can tell that TH March really understand their market and everything works wonderfully. Really reassuring for we customers.
Definitely 5 stars
Definitely 5 stars. I have been using them for the last 5 years. Whenever we call we get a pleasant and quick response. I feel so safe insuring my jewelry with them.
Great Work
Maria
Lost diamond
I lost the diamond from my engagement ring and Oliver from THMarsh was so efficient and helpful, even chasing the company to ensure the repairs were being completed. We never wanted to have to claim but when we had to the process was quick and painless. Would definitely recommend to insure here.
Fantastic Service
Having been let down by another broker our jeweller recommended TH March. I spoke to Jessica Wright at around 1430hrs on a Wednesday and found her to be friendly and professional. She quickly ascertained what cover and levels we required. Time was of the essence as we only had two working days left before our policy was due for renewal. By 1635 that day we had a quotation. The following day we again spoke to Jessica to make a couple of fine adjustments and within 30 minutes we had agreed the price and the policy will be in place for our renewal date. Jessica made every thing so easy.
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