I got recommended this company by a friend for being super friendly that was so true. I bought what I thought was going to be a random selection of key switches but they emailed me directly asking wh... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Customer service is second to none, Not long found their store now three orders in. They have all been seamless with a genuine personal attention to detail that is really appreaciated and rare these... See more
Company replied
Great prices, amazing customer support, great selection, and fast+free shipping options. These guys really care about the hobby and the people who purchase from them, and the hand-written piece o... See more
You really feel like so much love and passion goes into what they do. I bought switches for my first mechanical keyboard last month and they came beautiful packed and with a lovely letter too. Great t... See more
Company replied
Company details
Written by the company
The Thocc Exchange is a global retailer of custom mechanical keyboards and accessories focussed on delivering exceptional service and availability. The store is run entirely by Matty, the founder and his two Boston Terrier dogs. We set prices based on fair market value not promotions, and we listen to our customers requests and feedback. Thank you for your feedback here on Trustpilot, it really helps us grow.
Contact info
United Kingdom
- thoccexchange.com
ThX is the best
ThX is the best. If you are reading this and wondering if you should buy from them then just go ahead. Great prices. Great service and a great community.
December 27, 2024
Reply from Thocc Exchange
Ahh Shawn thank you so much for this. I do my best! :)
Excellent and very friendly
Excellent and very friendly. Very good prices and products.
December 26, 2024
Reply from Thocc Exchange
Thanks Ruben! Glad you feel welcome and thank you for the support.
Great experience and great customer service
Thocc Exchange is always very open and communicative about their shipping/handling times and when they expect your order to be completed. The switches arrived just as described and their prices are reasonable - 10/10
December 5, 2024
Reply from Thocc Exchange
That's great to hear Chrislynn! Glad you felt well looked after <3
Reply from Thocc Exchange
Thanks Ian! I do my best! Glad you feel that way :)
Reply from Thocc Exchange
Thanks Max!! Really nice to hear <3
Brilliant communication and service…
Brilliant communication and service from Matt. Would highly recommend!
November 10, 2024
Reply from Thocc Exchange
Thanks Jonathan!! Appreciate you being here with us :)
Great customer service
Fantastic customer experience. Matty was very responsive and his personable approach really made a difference.
November 11, 2024
Reply from Thocc Exchange
Ahhh I am so glad you enjoyed the customer experience Matt, you deserve it!
Really good service posted quickly and…
Really good service posted quickly and items were packed very nicely
I Will be ordering from them again!
November 11, 2024
Reply from Thocc Exchange
Amazing! Thanks Alex, grateful for the feedback
Amazing store!
Best upcoming store based in the UK! Great prices and all orders are often shipped next day!
November 4, 2024
Reply from Thocc Exchange
Ahhh thanks Uko :) Thank you for being a part of our community!
Perfectly packaged prettiness.
The product was exactly what I was looking for, the delivery was fast and the switches were packed beautifully (colour coded packing prettiness too!). The little hand written note saying thank you was an excellent touch too. I will definitely be back.
November 7, 2024
Reply from Thocc Exchange
YAY! Love the title of this review haha. Glad you noticed the colour coding :) Cheers Chris
Thocc exchange always goes far and…
Thocc exchange always goes far and beyond to make sure you get what you need. Matty is a great guy and has a overwhelmingly big stock but Matty will always help pick out what’s best for you
November 3, 2024
Reply from Thocc Exchange
Thanks Dean, really appreciate you my friend <3
Great store!
Great store that helped me out with finding the perfect switches for my new keyboard.
Highly recommend to anyone looking for keyboard bits and pieces.
November 1, 2024
Reply from Thocc Exchange
Really happy you found the perfect switches for you. It's so important when you have a lovely new board. Thanks Will!
Reply from Thocc Exchange
Always love seeing your name pop up Adil thank you for all your support
Reply from Thocc Exchange
Great to hear Daz thank you for sharing :)
Fast delivery for a nice package at affordable prices !
Nicely personnalised package, very fast delivery, fine prices, really hard to find anything bad to say haha :)
October 8, 2024
Reply from Thocc Exchange
Thanks Romain! Appreciate it very much
Reply from Thocc Exchange
Thanks JT! Appreciate you taking the time to review :)
ThoccExchange: Good Eggs.
Matty is truly a good egg and a great example for the rest of the UK hobby scene. Great guy and great customer service. Also amazing range at accessible prices.
September 26, 2024
Easy to order, fast shipping
Easy to order, very fast shipping and delivery, well packed - what more could I ask for?
September 25, 2024
Reply from Thocc Exchange
Thank you Nick! Super grateful for the review :)
One of the best
One of the best vendors I've ever dealt with! Delivery was quick and Matty was super helpful with a small issue I had. Wouldn't hesitate to purchase from Thocc Exchange, you'll be in good hands.
October 5, 2024
Reply from Thocc Exchange
Thank you Jonny! Really appreciate the time you took to write this. And really glad we could get everything ship shape for you <3
Excellent service and friendly comms…
Excellent service and friendly communication. Would definitely use again for UK supply of keyboard components.
September 25, 2024
Reply from Thocc Exchange
Thanks so much for this review friend! <3 Always here to support
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