Thomas Cookie Co Reviews 

382
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally delicious taste, high quality fresh ingredients, and the wide variety of wonderfully indulgent flavours available across the entire menu. People also consistently highlight the remarkably fast and reliable delivery service alongside careful packaging that ensures every single sweet treat arrives in pristine condition. Consumers deeply appreciate supporting a small family-run business while easily navigating the straightforward online ordering processes for their favorite baked goods. Many loyal reviewers note that these delightful baked goods make wonderful personal treats as well as perfect gifts for birthdays and special celebratory occasions.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the rich flavors, quality... See more

Order

Reviewers highlight positive aspects of order experiences, noting that the process is consistently simple,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting that orders arrive promptly... See more

Service

Reviewers mention positive feedback about service, expressing immense satisfaction with the exceptional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Unbelievably good cookies & cookie cups. Stumbled across Thomas Cookie Co at the Hampton Court Winter Fayre where I bought myself a pistachio, dark chocolate, and smoked sea salt cookie and I have not... See more

Rated 5 out of 5 stars

Our whole household are die hard Thomas Cookie fans! I buy them for friends and family whatever the occasion, be it new home, birthday, Christmas etc! I guarantee any purchase from Thomas Cookie will... See more

Rated 5 out of 5 stars

We have ordered from Thomas Cookie many times now and have never been disappointed. The ordering process is simple, the delivery is always fast (or on time if we select a date) and the treats are alwa... See more

Rated 5 out of 5 stars

I have used Thomas Cookie Co. several times now. Can't praise them enough. Firstly the cookies etc. are simply amazing! Delicious doesn't even begin to cover it!! The service is truly exceptional.... See more


Company details

  1. Bakery

Written by the company

Thomas Cookie Co creates gourmet cookies with a difference. Using an old family recipe and method that has been modified and perfected over many years, we have produced a range of cookies that will delight those with a classic sweet tooth right through to modern day foodies. We are currently selling our Classic and Premium ranges of cookies in farmers markets throughout Kent and have been supplying cookie packs to networking events and corporate meetings. Feedback is becoming increasingly difficult to decipher, usually consisting of something like: “Mmmm, mrrmph, oh my god.” And sometimes we’re not sure whether to provide a napkin or medical attention. But our customers keep coming back for more. So we think we are doing something right!


Contact info

4.9

Excellent

TrustScore 5 out of 5

382 reviews

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4.9

All reviews

(382)

89 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended - yummy and quick!

I ordered a range of cookies and cookie pies for my family as an Easter holiday treat. They were fresh, yummy and arrived really quickly. I was also pleased to see they were well packed so no damage in transit. Will definitely be ordering again!

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Been ordering for around 2 years now

Been ordering for around 2 years now. Tried a few places online but nothing comes close to these guys. Alwyas taste unreal and so fresh and they’ll always go above and beyond to help with any questions or issues

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

Unbelievably good cookies & cookie…

Unbelievably good cookies & cookie cups. Stumbled across Thomas Cookie Co at the Hampton Court Winter Fayre where I bought myself a pistachio, dark chocolate, and smoked sea salt cookie and I have not looked back since. Ordered a bundle at Christmas and another bundle for easter. All the family are so impressed and complimentary. Nothing will top the pistachio one for me mind you 😁. Thank you, such a wonderful friendly business. Will be ordering more again 😊

April 5, 2026
Unprompted review
Rated 5 out of 5 stars

AMAZING

AMAZING! Ordered two Easter eggs as they were the best things to pass my lips last year. They did not disappoint again. Thick chocolate, gooey cookie dough and the best caramel inside. It might not last till Easter. How you can do them for this cheep and that great quality I don’t know.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Thomas Cookie’s Eggs and Brookies

I’ve had several different items from Thomas Cookie. The most recent was the magnificent Cookie Dough Caramel Easter Egg. Every element is just right. The chocolate is indulgent, rich and smooth. The caramel sweet and thick. A heap of cookie dough inside. The eggs (I bought a Kinder one for my son) were delivered on a agreed date, so I could pop it in the fridge and basically cut chunks off of it whenever I feel like a hit. I highly recommend any of their stock, especially the brookie cups.

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

The most AMAZING cookies

The most AMAZING cookies, Easter Eggs, cookie pies and more! Honestly this company are my whole family’s go to for any occasion! We love Thomas Cookie!

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Delicious treats!

I've ordered treats from the Thomas Cookie Co for a while now and am never disappointed - they never last long in my house with 2 teenagers around! The quality and taste are always great - a particular shout out to the advent calendars too. Currently waiting to try our recently arrived Easter egg - can't wait!

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

cookies arrived fresh and promptly

cookies arrived fresh and promptly! I’ve ordered from Thomas Cookie Co 3 times since the start of the year and they have never disappointed! They are a huge hit in our household! Can’t wait to try any new treats👀! Their loaded easter egg is well worth the money and was thoroughly enjoyed (though there’s nothing left for Easter🫣!) definitely would recommend TCC to anyone😊

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

You won’t be disappointed

I have delighted in trying many of the Thomas Cookie Co products. My family and I have in the past thoroughly enjoyed most of the range. I am so very much looking forward to my Caramel Easter Egg. Not just any egg, weighing in at almost 700g it will be shared amongst my family, I am not sure how I’ll cut it up though. My anticipation is through the roof! How I have managed to leave it alone in the fridge is a mystery. I know we won’t be disappointed. Thank you Thomas and Team xx

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Best cookies, amazing every time

I have used Thomas Cookie countless times and am always very impressed and entirely satisfied. We recently tried some specials which included the galaxy mini egg cookies (lovely bit of caramel surprise inside) and the mocha cookie cup (my partner was particularly pleased with the chocolate beans on top). My fav is the guylian cookie cup (only available on special occasions unfortunately) or the lotus biscoff!

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Easter is Best with TCC

TL;DR: TCC's decadent cookie dough-filled easter eggs are incredible. And you should share them. Trust me. I've made mistakes.

Thomas Cookie Co does the best Easter Eggs I've ever had. I've bought them all for 3 years in a row now, and every time, it's the taste I remember from that first bite.

The milk chocolate coating on the beefy half-egg, the massive amount of cookie dough filling covering the entirety of the inside and, depending on your flavour of choice, a heap of secondary filling to top it all off all hit home every time.

My favourite is the Caramel Cookie Dough Easter Egg, and I'd love to see TCC take a crack at a Peanut Butter / Reese's one next year, but for the people reading this: if you get the chance to pre-order at least one egg in 2027, make sure you're checking out TCC in February - March.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic cookie company

Fantastic cookie company. Delicious and great quality ingredients. These cookies only last as long as you can resist them (but have been known to last up to 7 days and still be fresh and tasty). Highly recommended

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Bought the Mother’s Day specials

Bought the Mother’s Day specials - coffee and creme cookie and mocha cookie cup. Delicious as always. Great quality ingredients and tasted fab. Delivery is so easy - tracked and never damaged. Highly recommended

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Delicious cookies

All the products are delicious. I especially like the cookie cups, and I love the new coffee flavour in the cookies and cookie cups. All products freeze well, so you can bulk buy! Everything about the company is efficient: ordering, packaging, despatch and delivery. On the odd occasion that I've had a problem with the website, Thomas responded very quickly and fixed it himself! Amazing!

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

Delicious!

Delicious! Very easy to order. Efficient delivery with a choice of dispatch dates. Fantastic value, especially given the quality of the items. Absolutely divine baking

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Best cookie cups ever 😍

Our whole household are die hard Thomas Cookie fans! I buy them for friends and family whatever the occasion, be it new home, birthday, Christmas etc! I guarantee any purchase from Thomas Cookie will not disappoint and what’s more you are supporting a genuine home grown business thrive.

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic products

I absolutely love Thomas Cookie co. Everything I order is always delicious and there's a range of products to keep me interested. Delivery is quick to ensure items are fresh. I would be ordering every week if my wallet and waistline could cope. It's clearly a family-run business which Thomas pours his heart and soul into. I hope anyone reading this chooses to support him.

February 20, 2026
Unprompted review

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