Ordered jumpers? Watches October never arrived no emails nothing after6 weeks my bank refunded the money today 19th January had a message from bank telling me that the retailer ( sp gentry ) are disp... See more
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It's more effort than browsing sites myself for inspiration. I kept getting told I hadn't selected enough 'likes'. I spent a solid couple of weeks liking and disliking items. Didn't change... See more
Company replied
Huge choice, which could be overwhelming, but very shopable and well curated. Fast delivery, easy-peasy returns and super fast refund (not that I sent it all back). Great enviro conscious approac... See more
Good quality products at reasonable prices but also good collection of higher end products to purchase which is very simple. The suggested outfit and personal shopper work well but there is no... See more
Company details
Information provided by various external sources
Find clothes you'll love, with tailored-to-you recommendations and a shop where everything is in your style, size and budget.
Contact info
United Kingdom
- thread.com
Hasn’t replied to negative reviews
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Brilliant site
Brilliant site, can’t get enough. Outfits selected are beautifully curated to what I love!
Have bought several items from Thread…
Have bought several items from Thread and find the prices and service excellent would definitely recommend them
Outstanding service
Outstanding service. The phone app is excellent with new items and ideas posted daily. I’ve used Thread for a few years and they haven’t given me a reason to go anywhere else. Very happy.
An intuitive and proactive clothing source!
Thread is a very good way of organising your wardrobe, giving you a chance to customise your clothing preferences and then showing you available items within your size range from various sources, many on sale and promotion. The items arrive promptly and well packaged, with an easy return process if needed. They take the stress out of clothes shopping and make it easy to create your own identity through the clothing you wear. A very good, easy to use, service!
Prompt service
After a few mishaps of trying to make my mind up what sizes to buy I ended up buying 2 pairs of shorts, a pair of chinos, a polo shirt and a linen shirt. As the items were over £50 I got free postage and it’s free to return any items. I returned a few as I couldn’t make my mind up what size to buy. Thank you for the love hearts which is a nice surprise and it goes a long way as an appreciation for buying from thread. I will no doubt buy some more items when autumn comes to add to my collection.
Excellent app
Excellent app, I have recommended it to all my friends. how to shop the high street and designer street without leaving home.
Great website with a great choice of…
Great website with a great choice of clothes. Always have good choice of sizes available. Easy to order and easy to return. Great service with the regular updates and recommendations (can turn off if you choose)
Always updating its range as well and has a wide choice available
Perfectly good experience
Perfectly good experience, easy to order and great communication. The delivery did take longer than I thought it would but I was updated regularly. The items were beautifully packaged too.
Great experience thus far
Great experience thus far. Really lovely and responsive team of stylists. The recommendations are great and the variety of brands and price ranges is excellent. All purchases delivered in a speedy manner, very well wrapped and presented. I like Thread and find them a reliable online retailer. I will continue purchasing things from them for the foreseeable future. Highly recommended or I would not plunge into this review. Thanks.
So far everything is great
So far everything is great. To get to a 5 star review, i'd like to see more customized offers and more outfit ideas.
Excellent quality
Excellent quality, great suggestions and efficient delivery service.
Good range of products
Good range of products, easy to filter by price/ size/ style etc. And very prompt returns for when sizes arent quite right.
Good options suggested for any budget
Plenty of good ideas and a wide range of budgets
catered for, the discount prices can be very good.
Happy with this site
Happy with this site. I enjoy the outfit selections, and the different styling ideas. However, I am tall, and there is seemingly no adaptation of the outfits to us. Therefore I would be very hesitant to purchase anything, as I expect it would not fit.
Fabulous intuitive platform
Fabulous intuitive platform. Fabulous brands and fashion ideas. Timely and free P&P. A+
Great clothes ideas
Sign up to Thread and you get regular clothes suggestions based on your preferences. Also flash sales on everything making those more expensive items more attainable.
So good
Great value items delivered really quickly. All round great customer experience.
Great business
Great business - bought two items in the sale (same prices as the brands' own websites) and while delivery takes a little longer than other places while they gather the items from the brands for you, they package them up beautifully and the 100 day free return window is amazing.
Actually, after trying on an item, I took off all the labels and threw away all the packaging and washed it - I went to wear it some time later and noticed a fault - customer service helped me resolve the issue within the same day.
Absolutely would recommend to anyone.
Huge choice, very shopable
Huge choice, which could be overwhelming, but very shopable and well curated.
Fast delivery, easy-peasy returns and super fast refund (not that I sent it all back).
Great enviro conscious approach (which I prey isn’t green washing, but certainly seems credible)
Defo recommend 👍🏻
Highly recommend
Great range of clothes, quick delivery and free returns. Highly recommended.
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