ThreeBestRated.co.uk Reviews 254

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

After leaving a negative review for top rated (No. 1) Eezee Timber & Landscaping in Wrexham, I was contacted by TBR by email saying they were sorry I had had a 'frustrating' experience with this compa... See more

Company replied

Rated 5 out of 5 stars

ARP Architects Ltd. have been featured on ThreeBestRated for 9 years now and we are extremely proud to be one of the best rated architects in the Exeter area. We have always found the ThreeBestRate... See more

Company replied

Rated 5 out of 5 stars

Thankyou for putting scruffypups in 3 best rated in Sunderland. Sorry we cant donate we recently had a burglary. This wiped us out. But we have come back stronger than ever. Offering our customers the... See more

Company replied

Rated 5 out of 5 stars

I have been awarded a ThreeBestRated award for 3 years running now and proud to be recognised as a recommended wedding planner in Colchester. I have always found their service very approachable and... See more

Company replied

Company details

  1. Online Marketing Agency

Written by the company

ThreeBestRated® UK was founded in 2014 and has been helping customers find the best professionals, healthcare and legal experts, educational institutions, and other local services in their city. We select top-rated businesses using our 50-Point Inspection criteria that meticulously analyse reviews, credentials, reputation, customer satisfaction, specialisation, and the overall performance of a business. At ThreeBestRated®, we believe in transparency and fairness. We display genuine customer reviews to help users make informed decisions and enable businesses to engage constructively with their audiences. This approach ensures balanced representation and reinforces the transparency that defines ThreeBestRated®. We currently serve eight countries worldwide, including the UK, covering major cities across these regions and helping more than 5 million customers every month. To learn more or to find the best local businesses in your city, visit https://threebestrated.co.uk


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

254 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Misguiding Customers

As mentioned by an award winning business below.
Actual merit, verified reviews and professional standing does not qualify a listing.
We have more Trading Standards Reviews checked and accredited by local Borough Councils with The Buy With Confidence Scheme than all the Top 3 Best Rated Pest Control Companies in Dorset combined.

We were in the Top 3 Best Rated without being asked for permission or verified for a number of years before being removed.
I contacted 3 Best Rated and re applied as suggested only for that to be rebuffed.
3 Best Rated does not accurately represent the Top 3 most Professional, Qualified & Verified Companies at all which is unfortunate and extremely misguiding for potential customers who rely on integrity from such platforms.

It is impossible for the checks mentioned for accreditation with 3 Best Rated to be considered seriously when companies with a quarter of the trading years, half the qualifications and unverified reviews supposedly are the Best in area.

I have emailed my concerns and re applied so look forward to being enlightened as to how 3 Best Rated make their criteria for Top 3 Companies recommendations to an unsuspecting public.

June 1, 2021
Unprompted review
ThreeBestRated.co.uk logo

Reply from ThreeBestRated.co.uk

Hello Terry,

Thank you for your review. ThreeBestRated is an Independent Business Listing website. All the businesses listed on our website are hand-picked by our business experts using our 50-Point Inspection, that includes experience, reviews, ratings, etc. You can also check this link to learn more about our 50-Point inspection: https://threebestrated.com/50-point-inspection Our ultimate goal is to support small businesses. So, please submit your business information for business inclusion. We will review your business again and let you know the results.

Rated 5 out of 5 stars

Great Service

Great Service, Great People, and at last a platform that shares our ethical stance on doing things for the best interests of the public. Thank you all

January 27, 2021
Unprompted review
Rated 1 out of 5 stars

They offered me a free listing which…

They offered me a free listing which contained spelling errors, a dubious 60 point checklist, which I've went through with a fine tooth comb. We're a multi award winning digital marketing agency winners of 9 marketing awards in the past 6 consecutive years. The other 2 competitors in the top 3 are not even on same level as us. We've been trading for 9 years -According to their checklist I have no google maps which is nonsense. Their listing contained broken links, contacted them to rectify again as I'm still not happy with the alts they made. The 2 other biz's I've highlighted as not even my competitors for various reasons! I think much more transparency required from this company as to how they are comparing apples with pears. Despite me pointing out these irregularities inc my video we specialize in video they just simply removed it.. Amateurish if you ask me. Sent me an email to fix which I replied with clear and concise alts most of which they've simply ignored. I'm baffled as to the point of this company except for to request for donations..

January 11, 2021
Unprompted review
ThreeBestRated.co.uk logo

Reply from ThreeBestRated.co.uk

Hello Corrie,

Thank you for bringing this to our attention. I'm sorry to know you had such a frustrating experience. That is because of some technical issues. We have already solved that issue and updated your listing as well as taken the necessary steps to avoid it.

The businesses listed with you have also passed our 50-point inspection that is why we have listed them. We don't list businesses for donations. It is illegal for us to list a business on our website just for the donation, and it is completely against our policy.

Our policy is free to list or update any business on our website because if you can pay to list, then is it really the best business? No Pay to Play! And, our primary goal is to give the information about the top 3 businesses in every location to the customers at free of charge.

Rated 1 out of 5 stars

Read the narrative below and weep

Read the narrative below and weep. I simply don't understand ThreeBestRated’s (TBR’s) business model and quality control systems. If what's happened to my complaint is typical of how things go, then their badge on a website means very little. I won't be using it to guide my own searches for future contractors.
• In Feb 2018 I had a bad experience from a local firm -- an inadequate annual servicing check that led to repeated tripping of my domestic electrical system, which further turned out to be due to an unsafe installation they’d made years earlier – the engineer who came to investigate what my independent electrician had found wouldn’t listen to my argument and stormed off. The firm’s website displayed a 2017 TBR badge, so I sent details to TBR, who said they would forward my complaint to their review team.
• Two weeks later TBR wrote to me: “We have removed the business from our website based on your complaint and replaced with another best business”. I was pleased, but …
• Five weeks further on, I saw that the firm was still showing the TBR badge on their website, so I asked TBR whether this was in breach of their T’s and C’s. They said “Sure, we will email then to remove the badge.”
• A FULL YEAR LATER, it was still there, so I wrote again. TBR replied: “Sorry we can only recommend [removal]. We cannot enforce it.” I expressed considerable surprise at this, and …
• … TBR replied: “Here is the thing: we have given several notices to them to remove the badge. They are not responding properly. … We will take legal actions.”
• Earlier this month -- a year and a half later, and 2-3/4 years after my first contact with TBR -- I wrote to them again to say that the badge was still there, and had any legal action in fact been taken? The reply was: “Based on case #234561, we have forwarded the complaint to them. We are still looking at it and cannot know when it is going to resolve.”

So … may I suggest that anyone being positively influenced by the appearance of a TBR badge on a company’s website should AT THE VERY LEAST check on TBR’s site to see whether the company is still listed as one of the best three in the area.

November 16, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, they are very quick to update the website for me, and beening one of the top 3 three best Rated dog walkers has really helped my business , so thank you so much , sharon .

November 16, 2020
Unprompted review

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