Three Peaks Challenge Reviews 147

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitude, and extensive knowledge, which significantly contributed to an unforgettable experience. The holidays offered are frequently described as brilliant and well-organized, with many people appreciating the smooth execution and support provided. The overall user experience is highlighted as excellent, with consumers noting the professionalism and commitment to safety. However, some customers also noted issues with the service. A few people mentioned being dissatisfied with the transportation, citing cramped conditions and long waiting times. There were also occasional concerns about the pace of the activities, with some reviewers feeling rushed or that there was a lack of empathy for slower participants.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praised guides like Shaun,... See more

Service

Customers had ambiguous experiences with service. Many reviewers praised the great, quick, and well-organized... See more

Holidays

People report positive experiences with holidays, particularly with the Three Peaks Challenge. Many reviewers... See more

User experience

Users describe positive interactions with the overall experience. Customers frequently mention brilliant... See more

Based on these reviews

Rated 5 out of 5 stars

It was a really great experience- would definitely recommend for all those wanting a rewarding challenge. For us, in Dave’s group, we managed to complete all 3 peaks in good time, and had a good laugh... See more

Rated 5 out of 5 stars

Absolutely brilliant experience doing the Three Peaks over Three Days with this company. Great guides who catered for all with the right level of support and good humour. We had a team consisting... See more

Rated 5 out of 5 stars

Had an absolutely brilliant time with Steve, Nicky and Russ. They had perfect blend of support, whilst also pushing us forward to make the challenge on schedule. The coach had lots of space, and they... See more

Rated 5 out of 5 stars

Had a great day completing the Yorkshire 3 peaks. Everything was so well organised, structured and thorough. Dave was our guide - he was helpful, informative and made sure the group were all ok throug... See more


Company details

  1. Tour Operator

Written by the company

The Three Peaks Challenge events — National, Yorkshire, Welsh and Surrey. ⛰️⛰️⛰️


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

147 reviews

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Replied to 40% of negative reviews

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Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY

This company isn’t safe, responsible or apologetic for its faults.

I emailed a serious complaint about our Three Peaks Challenge in June 25 and didn’t even get the dignity of a response!
I would still like my money back!

There are too many issues to mention but the most dangerous being that a group of 5 of us were left by our guide Shaun to try and summit Snowdon ourselves as he had to go back to the bus to sleep!!

We were considered the ‘slow group’ and less able due to various conditions, if anything we should have been the group with the most help but were left with nobody! It’s ridiculous seeing as this is what we paid for!

We were by no means unfit or unprepared and were told get to the top or turn back if one of you decides you can’t go on as you can’t leave each other alone!

We were told the weather would be fine and then sure enough half way up, it wasn’t, I’m talking mist, horizontal rain and wind. We were completely disoriented and had no way of knowing if the weather would turn again or if it would get worse. We didn’t know how long we had left to summit and due the to the weather we had no phone reception (despite Shaun giving us a mobile number and saying call if you get stuck). We saw other hikers who had turned back because of the weather and decided we didn’t have a choice as it was no longer safe and had to turn back!

When we eventually got back to the mini bus, drenched and practically in tears there was nobody to greet us and to top it off we got told off for waking up the drivers!

We explained and were clearly upset and all we got was passive aggressive comments ‘well you’re fine aren’t you’ ‘you could have phoned’

There is no support or encouragement and after a great deal of training, money spent on equipment and the trip cost, I feel so throughly let down! It honestly still makes me angry, 9 months later!

Besides the money wasted I think this company is dangerous and it’s a matter of time before someone gets seriously hurt, we are so lucky we didn’t!

Please use a company that will care and support/ encourage you as it’s no mean feat. I can do anything with a bit of encouragement and was gutted not to get that support!

I would really appreciate anyone in the company reading this to reply to my email from last year and give the refund I should be entitled too!

June 21, 2025
Unprompted review
Rated 2 out of 5 stars

Would not do again

Similar to other negative reviews the upside of a guide and support really did not cover downsides.

1. Crammed into a tiny van with no space, whilst the guide took multiple seats to spread out and relax. I did not get any rest at all in the uncomfortable van. This was really brutal and the worst part of the trip.
2. There was provision of hot water/snack only once after the first climb. No food/water/anything after that.
3. I did not enjoy the driving, it was aggressive and erratic.
4. The vans are hired with a specific return time. Traffic/road closures meant many extra hours spent on the road, so even though walkers had plenty of time (within the rules) to finish they forced many to turn back on last peak because they had to get the vans back.

Perhaps I misunderstood this as a premium way of doing the Three Peaks - the pricing made it feel like I might expect that - but it is very far from premium and the transport/vans alone are good enough reason not to do it.

July 26, 2025
Unprompted review
Three Peaks Challenge logo

Reply from Three Peaks Challenge

Hi Alex,

Thanks for taking the time to leave a review. I’m sorry to hear that parts of the trip didn’t feel right for you.

I was surprised to read your comments about the minibus. We use our own minibuses with double drivers and arrange all transport in-house. That said, if you felt cramped or unable to rest, that clearly isn’t how it should feel and I’ll pass your feedback directly to the team.

Just to clarify, our vehicles aren’t tied to rental return times. Traffic and road closures can impact the schedule, but we don’t ask people to turn back because a van has to be returned.

I appreciate you sharing your experience.

Nick

Rated 5 out of 5 stars

Good quality

The medals are really good quality and the back of the medal is nice showing all the three peaks. Nice memory following the Three Peaks Challenge.

October 21, 2025
Rated 1 out of 5 stars

Terrible Experience

Terrible Experience – Poorly Run Company

On first peak, we raced up only to be stuck waiting 30 minutes on the descent because the guides had lost someone. At the bottom, we were then left waiting another 2.5 hours before moving again.

Despite being well ahead of all cut-off times, the disorganized logistics meant we finished hours beyond the 24-hour target.

The transport was just as bad – the driver was swerving dangerously, and we were crammed in like sardines while the guides spread out and took extra seats for themselves (one even taking up five).

One guide openly complained about “slow walkers” over the radio, which we could all hear, making the atmosphere worse.

Food was also misleading – the website promised meals after the second peak, but nothing was provided. We ended up tackling two peaks with almost no food.

Finally, our friend, who was just five minutes behind us on the first peak, was forced into a slower group. We weren’t allowed to wait for him, even though he was clearly at the same fitness level.

September 13, 2025
Unprompted review
Three Peaks Challenge logo

Reply from Three Peaks Challenge

Hi Vedaant,

Thank you for taking the time to write this.

If someone was missing on the first peak, we would always stop and make sure they’re safe before moving on. That has to come first. But long waits and a disjointed schedule would understandably take the edge off the whole challenge, especially when you were ahead of cut-offs and aiming for 24 hours.

On transport, no one should feel unsafe or crammed in while others have excess space. That’s not how it should feel, and I will address that directly.

On food, there may have been some confusion between the different events we arrange - food isn't included except on our private challenges.

With grouping, we sometimes split walkers by pace to keep things safe and manageable, but I do appreciate how frustrating it must have been not to wait for your friend when you felt you were moving at a similar level.

Nick

Rated 5 out of 5 stars

Challenging and rewarding!

It was a really great experience- would definitely recommend for all those wanting a rewarding challenge. For us, in Dave’s group, we managed to complete all 3 peaks in good time, and had a good laugh while moving at a steady, quick tempo. Although we faced some tough weather, everyone trooped through, and made the end that more rewarding! Cheers Team.

September 27, 2025
Unprompted review
Rated 4 out of 5 stars

A great challenge but be prepared!

I did the Yorkshire 3 peaks challenge on Saturday with two friends and we did it with Yorkshire Three Peaks Ltd as part of a guided group. The weather conditions were pretty poor but the leaders maintained good communication with each other via walkie talkies and kept everyone safe. We completed the walk in 12 hours and it was gruelling but a great feeling of achievement. Things to know in advance of this walk:
- Make sure you have trained enough in advance. It is a route march in order to complete the route in 12 hours so expect just a few stops and for no more than a few minutes.
- You will need to eat and drink on the hoof so pack a water bladder as you won't have time to keep going in and out of your rucksack. We took bumbags to wear around our waists so we could easily access food and sweets to keep our energy levels up).
- Two walking poles are an absolute must as is a headtorch as you will be starting in the dark for the first hour (September).
- There is only one toilet stop at Horton in Ribblesdale. Ladies, there was only one cubicle open there so there was a long queue. Expect to need to have to wee behind a wall or hedge en route and walk quickly/run to catch up with your group as there is no time to wait for people to take toilet stops.
- If you don't make it to the Ribblehead Viaduct stop by a certain time in the afternoon you won't be allowed to complete the course (in which case they provide minibuses to take you back to the start). Hence the need for the routemarch approach right from the get go.
- The leaders don't hold anyone's hand around the route. Our group leader was very focused on keeping us all moving at a certain pace and there was no chat from him. I can see that their job is simply to get people through the route safely within the 12 hours but a bit of positive chat and encouragement to keep spirits up wouldn't have gone amiss. If you go as a solo walker be prepared to feel a little isolated if you don't have chatty people in your group.
- We were a bit surprised that a 15 year old boy in our group was allowed to do the walk without a parent or guardian with him (his dad dropped him off but did not walk with him). Not sure that was advisable although he seemed to do well and the last we saw of him was when he moved into a faster group after the first peak so he was probably (hopefully) fine!
- If you start to slow down too much you will be asked to join a slower group behind (there is a sweeper leader at the very back) so you won't be abandoned but you also won't be coddled through it. Make sure you have done enough training, we made it round in 12 hours but we all agreed afterwards that we could have benefited from more training on hills.
- All that said, one of the other group's leaders, Martin, deserves a special mention - he showed excellent leadership qualities and walked alongside our teammate who was suffering knee issues in the very last section of the walk down from Whernside.
In summary, you will enjoy this challenge if you go into it with your eyes wide open.

September 20, 2025
Unprompted review
Rated 4 out of 5 stars

A tough but rewarding day

A tough but rewarding day. We completed the challenge in a lot of rain and wind which made things harder. There was no time to stop to take a break which meant you didn’t really have time for a drink, or get a something to eat. There was one toilet break and we had to wait nearly an hour to use the facilities. We were then constantly told to speed up and walk faster which was quite disheartening, considering we started later than planned due to some delays in the beginning. That being said, the majority of the guides were great, helpful and supportive, especially Ruben. He constantly checked on us and made sure we were ok. He was great!

September 20, 2025
Unprompted review
Rated 4 out of 5 stars

A fabulous experience and very well organised

The challenge itself was pretty gruelling as it rained heavily all day and was very windy. I also developed tendinitis on the final descent. Martin, a leader of a different team was however fabulous making sure I got down. Not sure how I’d have managed if he’d not stopped to ask if I was ok. It’s very well organised and safely is a priority with constant communication between the different team leaders and support vehicles for those who couldn’t finish. There was however literally no stopping to make sure we 1) made it within 12 hours, and 2) to stop us getting too cold so having snacks in pockets and a water bladder are essential. Otherwise you get left behind and to make sure everyone completes all 3 Peaks you have to keep up. Poles are also essential. I wouldn’t have got up or down some of the ascents and descents without them! The tea stop at the viaduct was brilliant but only 1 toilet stop all day not so much!

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Great team running things smoothly! Happy to help with any issues on the day and they really know their stuff when it comes to mountaineering. Massive shout out to Dave Town one of the 3 guides we had on the day. Wouldn’t have done it in the time I did without him and his knowledge of the mountains is vast! Thanks again

August 30, 2025
Unprompted review

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