Three Pin Power Reviews 62

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Although I did not purchase from the site, I had a pleasant experience with the customer service. They done their best to get me the best deal possible and answered all of my questions. I found th... See more

Rated 5 out of 5 stars

I was looking for an electric scooter for my partner but didn’t know much about them. The guys at Three Pin Power were very patient and helpful in narrowing down what I needed. They went above and bey... See more

Rated 4 out of 5 stars

Lovely machine, only a slight problem with the cable management, but this was only a small problem easily solved. Overall, a great machine albeit a bit frightening on my first sortie!!

Rated 5 out of 5 stars

Excellent communication throughout the whole process from start to finish. The product was a fantastic price already, and a further discount was added. Really pleased with my e-bike (Eleglide T1 Step-... See more

Company details

  1. Bicycle Store

Written by the company

Three Pin Power is a specialist online retailer in electric bikes and electric scooters. We are here to make sustainable living more accessible, to allow our customers to be kinder to themselves, as well as the planet. Get in touch with us today & we will talk through your wants & needs to allow you to choose the electric ride which is right for you. For every sale we make, we plant a tree to offset our carbon footprint.


Contact info

4.8

Excellent

TrustScore 5 out of 5

62 reviews

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Rated 5 out of 5 stars

Excellence in Customer Service

Excellent communication throughout the whole process from start to finish. The product was a fantastic price already, and a further discount was added. Really pleased with my e-bike (Eleglide T1 Step-Thru). After-sales support was also excellent, prompt yet not intrusive. If I can talk my wife into having an e-bike, I would definitely buy it from Three-Pin Power.

June 21, 2023
Rated 4 out of 5 stars

Lovely machine

Lovely machine, only a slight problem with the cable management, but this was only a small problem easily solved. Overall, a great machine albeit a bit frightening on my first sortie!!

June 23, 2023
Rated 5 out of 5 stars

Three pin power

I ordered an eleglide t1 stepthru on line. The ordering was easy and the communication from the company was great. Delivery was within a week and the delivery company let me track the package and were very professional throughout.
The bike is excellent quality and very easy to assemble.
I have breathing difficulties but like to keep active and this bike is the answer.
Altogether 5 star service, many thanks

June 6, 2023
Unprompted review
Rated 5 out of 5 stars

Very pleased with my Hygge e-bike…

Very pleased with my Hygge e-bike purchase from Three Pin Power. Received a generous discount for my first purchase, free delivery, as well as a tree planted for conservation. Received my bike within a few days of ordering and was tracked for peace of mind.
The e-bike works well and hills are not a problem. It is heavier than I would have liked though, so I'd better make sure there's a spare pair of muscles around for when I load it into the car boot. And the saddle is rather hard.
Other than that, happy days. Can't wait to take the bike on holiday with me and explore the Cornish coast.

May 21, 2023

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