Threshers Reviews 3,062

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient and fast delivery service, noting that orders often arrive on time and are exceptionally well-packaged, preventing damage. Many appreciate the wide selection of products and competitive pricing, making it easy to find unique items and gifts. The overall service, including the ease of the ordering process and helpful communication updates, is consistently highlighted as excellent. However, some customers were not happy with the delivery experience, citing issues with missed deliveries, damaged items upon arrival, or a lack of flexibility in delivery times. A few other people also felt that the product quality or description was not always accurate, mentioning instances where items did not match expectations or had a short shelf life.

What people talk about most

Delivery service

People report positive experiences with delivery service. Many consumers praise the fast delivery times, with... See more

Product

Customers generally report positive experiences with products, often praising the great selection,... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers report significant issues, such as orders... See more

Service

Clients share positive opinions on service, frequently highlighting its speed and efficiency. Many reviewers... See more

Quality

Consumers find quality to be ambiguous. While some reviewers praise products for being reasonably priced,... See more

Based on these reviews

Rated 4 out of 5 stars

Threshers not a problem. Delivery company used doesn't give any leeway to delivery times. It took 4 attempts before I received my order. Repeatedly trying to deliver at the same time knowing that no... See more

Company replied

Rated 4 out of 5 stars

Was able to change arrangements at a short notice. Purchase arrived within designated hour and had been carefully boxed. Cheerful driver, quick and efficient.

Company replied

Rated 4 out of 5 stars

The bottle looks great a Cork and wooden stopper nice touch. The only problem I have with it is that for limited edition there's no num on the bottle or even a certificate to go with it. It could be... See more

Company replied

Rated 5 out of 5 stars

You did what you said you would do unlike many other companies who deliver products and delivered my gift to my sister gift wrapped and as promised on time. So excellent job. I can recommend you to... See more

Company replied


Company details

  1. Alcohol Store
  2. Beer Store
  3. Beverage Distributor
  4. Liquor Store
  5. Wine Store

Written by the company

Threshers is an online drinks store for all of your alcohol needs. We know alcohol and on our site you will find a wide range to choose from.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 31% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Super Efficient

April 30, 2025
Threshers logo

Reply from Threshers

Dear Douglas,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Tasty

Great selection, treated myself to boe white choc n raspberry liquor, and dirty cow liquor both tasted great with ice, easy and pleasant to drink

April 30, 2025
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Reply from Threshers

Dear Rhona,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Happy customer.…

Had all the named drinks I required at a very good price,it was packaged very safe and secure. The price was very reaonable and delivered promply.

April 29, 2025
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Reply from Threshers

Dear Brian,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect, thank you

April 29, 2025
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Reply from Threshers

Dear Gillian,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Quick delivery and well packaged …

Quick delivery and well packaged will recommend to family and friends and definitely use again. Kept me updated through their app.

April 28, 2025
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Reply from Threshers

Dear Joseph,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 3 out of 5 stars

Delivery service

Done an order for next day delivery at a cost of £6.99 I think !! Waited all day for it and it never happened then it arrived on the second day so I could have saved myself the cost of next day delivery don’t know if it was threshers or the delivery company

April 29, 2025
Threshers logo

Reply from Threshers

Dear Ronald,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're sorry to hear that your parcel arrived later than you had hoped. Unfortunately, as your order was placed after the 12pm cut off for next working day delivery your order was processed the following day.

We can see that your order was then successfully delivered the next working day.

Kindest Regards,

Threshers

Rated 1 out of 5 stars

They sent the wrong order

They sent the wrong order, and Iv email 3 times but no response

April 28, 2025
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Reply from Threshers

Dear Sophie,

Thank you for your review. We’re sorry to hear that you’re not satisfied with your purchase.

However, after looking into your order, we can see that we previously reached out to you via chat and have not received a response since. If there's anything further we can assist you with, please don’t hesitate to get back in touch — we're here to help.

Kind regards,

Threshers

Rated 5 out of 5 stars

Amazing.professional,prompt and efficient…

Amazing..great service.Received promptly and not damaged. The kracken spiced rum caramel salt was delicious.would definitely recommend.

April 19, 2025
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Reply from Threshers

Dear Emily,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 3 out of 5 stars

Not next day delivery as paid for and…

Not next day delivery as paid for and product not as good as advertised Ll in all just ok delivery very expensive and free limit rediculous

April 28, 2025
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Reply from Threshers

Dear Dave,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're sorry to hear that your parcel arrived later than you had hoped. Unfortunately, as your order was placed after the 12pm cut off for next working day delivery your order was processed the following day of which it was placed..

We can see that your order was then successfully delivered the next working day as per your required shipping method.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Good comms and packaging

Really good communication from point of ordering to delivery. Packaging on items is excellent. Will definitely order again.

April 28, 2025
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Reply from Threshers

Dear Tina,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Fabulous service

Fabulous service, quick delivery and great products .

April 28, 2025
Threshers logo

Reply from Threshers

Dear Felicia,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Quick delivery

Quick delivery, well packaged and the gift wrap looks nice.

April 28, 2025
Threshers logo

Reply from Threshers

Dear Beth,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Great service.

Easy to order, fast dispatch with message to say when the delivery was coming.

April 24, 2025
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Reply from Threshers

Dear Mrs Durham,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Delicious Great gin with a lovely flavour

Great gin with a lovely flavour. The blue colour was an added bonus!
Delivery was on time too.

April 26, 2025
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Reply from Threshers

Dear Fiona,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars
Threshers logo

Reply from Threshers

Dear Barry,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 1 out of 5 stars

The so-called alcohol free whiskies…

The so-called alcohol free whiskies bore no resemblance at all to any whiskey I’ve ever tried. I found the taste unpleasant. These items are being misrepresented as resembling whiskey.

April 22, 2025
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Reply from Threshers

Dear Paul,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're very sorry to hear that you were not satisfied with the quality of the product that you had purchased. Your feedback will be provided to the producer.

We hope that the quality of our service was acceptable for you to return again.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Fast delivery was well pleased

Fast delivery was well pleased

April 23, 2025
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Reply from Threshers

Dear Martin,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

I ordered a bottle of gin and a bottle…

I ordered a bottle of gin and a bottle of port separately, paid separately, to the same address
The bottle of gin arrived two days later, advised each day of progress
Zero on the port. After several days I emailed, and port promptly sent
So in law delighted
I was confused! I would use Threshers again

April 23, 2025
Threshers logo

Reply from Threshers

Dear Customer,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Very efficient indeed. Deliveries are excellent and updated regularly for your convenience. Highly recommend this company.

April 23, 2025
Threshers logo

Reply from Threshers

Dear Diane,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 1 out of 5 stars

Will not use again

Will not use again. DPD who Threshers use to deliver are are absolute chancers. Said they tried to deliver them didn’t, and then next day said I’d requested a change to delivery date which I hadn’t. Then tried to tell me Threshers had changed the date without informing me. Such an unprofessional way to do business. Will use someone else in future

April 23, 2025
Threshers logo

Reply from Threshers

Dear Nige,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're extremely sorry to hear that your shopping experience wasn't what we would have hoped. We will share this with our courier for their comment.

Kindest Regards,

Threshers

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