Thriva Reviews 3,072

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 577 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease and painlessness of the blood collection device, finding it a significant improvement over traditional methods. The service is frequently highlighted for its efficiency, with many appreciating the quick turnaround times for results and detailed, easy-to-understand doctor's reports. The accompanying app is also noted for its user-friendliness and ability to monitor results effectively, providing valuable health insights. However, some people were dissatisfied with the blood taking equipment, reporting that the auto-draw device occasionally failed to collect enough sample or stopped working. A few other people also felt that communication response times were poor, especially when needing a replacement kit or accessing results.

What people talk about most

User experience

Reviewers express high satisfaction with the user experience, particularly highlighting the ease and... See more

Service

Consumers find service to be positive, with many reviewers describing it as "fantastic," "fabulous," and... See more

Product

Users describe positive interactions with the product, particularly praising the autodraw device for being... See more

Response time

Customers had positive experiences with response times, with many reviewers highlighting the speed of test... See more

Quality

Clients share positive opinions on quality, particularly regarding the ease and painlessness of the blood... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've tried other blood tests and this has by far been the easiest to take. I experienced no pain (vs previous tests when I had to prick my finger) and was completed much faster than expected. Te... See more

Rated 5 out of 5 stars

Great app to track everything which also allows you to manually enter old results from other providers such as the NHS. I selected several tests and received the blood kit within a couple of days.... See more

Rated 5 out of 5 stars

Fabulous service from Thriva. Received my blood test results the following day after posting. Very helpful guidance from the Doctor who reviewed the results. Also I have a fear on needles and the tass... See more

Rated 5 out of 5 stars

The app is easy to use and to monitor your results. It’s quick and easy to obtain and send the blood test, plenty of instuctions about what can affect your tests and when to stop the supplement (shoul... See more


Company details

  1. Home Health Care Service

Written by the company

Thriva empowers you to take control of your health. Helping you to feel your best today and spend more years in good health. With personalised home blood tests, doctor-reviewed results in as little as 48 hours, and evidence-based advice, we'll help you feel your best today and long into the future.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Trying to find answers/check up on your health.... Thriva is it!

Simple and quick process from order to results.

They provided excellent, comprehensive and personal feedback of my results.

Will be a repeat customer and highly recommend to friends and family.

February 3, 2026
Thriva logo

Reply from Thriva

Hi customer,

We're really happy to hear that you received excellent, comprehensive and personal feedback on your results. And that you'd highly recommend our service.

It's great to have you with us at Thriva — thanks so much for sharing your feedback here.

Best,
Thriva 🙂

Rated 5 out of 5 stars

Quick simple and helpful

Quick simple and helpful

February 3, 2026
Thriva logo

Reply from Thriva

Hi Steve,

We're so pleased to hear that you found our service quick, simple and helpful.

It's great to have you with us at Thriva — thanks so much for sharing your feedback here.

Best,
Thriva 🙂

Rated 5 out of 5 stars

I was worried that doing the blood test…


I was worried that doing the blood test at home by myself might be difficult, but it was actually very easy, simple, and completely pain-free. I also received my detailed results much quicker than I expected.

February 4, 2026
Thriva logo

Reply from Thriva

Hi customer,

We're really happy to hear that you found it simple and pain-free to collect your sample at home! And that you received your detailed results faster than you expected.

It's great to have you with us at Thriva — thanks so much for sharing your feedback here.

Best,
Thriva 🙂

Rated 5 out of 5 stars

Easy to use kits

Easy to use kits. Quick processing time and results. With a completed profile, I have found the doctors comments are helpfully personalised.

February 6, 2026
Thriva logo

Reply from Thriva

Hi customer,

We're really pleased that you found your kit easy to use and received your results quickly. And that you've found your doctor's comments are helpfully personalised.

It's great to have you with us at Thriva — thanks so much for sharing your feedback here.

Best,
Thriva 🙂

Rated 5 out of 5 stars

Super fast response

Super fast response. I received my results the day after taking and posting my test. The explanations for each result were well explained and helpful. It is a great way of keeping track of your health.

February 4, 2026
Thriva logo

Reply from Thriva

Hi customer,

We're all about tracking and improving your health over time, so we're really pleased that you received your results quickly and found the explanations were well explained and helpful.

It's great to have you with us at Thriva — thanks so much for sharing your feedback here.

Best,
Thriva 🙂

Rated 3 out of 5 stars

Underwhelming

The results are probably well documented but the Doctors analysis and advice at the end is, at best, suitably vague and at worse just not appropriate if he/she were to read my profile.
It makes me feel that it is almost AI generated and not at all personal to me.

January 30, 2026
Rated 5 out of 5 stars

Thriva is the best.

January 30, 2026
Thriva logo

Reply from Thriva

Hi customer,

We're really happy to see that you would rate our service 5 stars!

It's great to have you with us at Thriva — thanks so much for sharing your feedback here.

Best,
Thriva 🙂

Rated 5 out of 5 stars

Really great experience using this…

Really great experience using this service with fast results. Would recommend anyone looking to get info how their body is working!

December 23, 2025
Thriva logo

Reply from Thriva

Hi Daniel,

We're so pleased to hear that you had a great experience using our service, and received your results quickly.

It's great to have you with us at Thriva — thanks so much for sharing your feedback here.

Best,
Thriva 🙂

Rated 5 out of 5 stars

Easy and fast/reliable

Easy and fast/reliable

January 29, 2026
Thriva logo

Reply from Thriva

Hi Patricia,

We're delighted that you found our service easy, fast and reliable.

It's great to have you with us at Thriva — thanks so much for sharing your feedback here.

Best,
Thriva 🙂

Rated 5 out of 5 stars

Very good service

Very good service. Just be careful when setting up your payments, as you might sign up for a subscription without realizing it.

January 29, 2026
Thriva logo

Reply from Thriva

Hi Chantal,

We're really happy to hear that you found our service very good.

It's great to have you with us at Thriva — thanks so much for sharing your feedback here.

Best,
Thriva 🙂

Rated 5 out of 5 stars

Good service

Good service

January 29, 2026
Thriva logo

Reply from Thriva

Hi Shaheen,

We're really happy to hear that you found our service good and would rate us 5 stars!

It's great to have you with us at Thriva — thanks so much for sharing your feedback here.

Best,
Thriva 🙂

Rated 5 out of 5 stars

Taking control of my health was vital

Taking control of my health was vital. This helped me get to the bottom of a cholesterol issue and proactively try and manage it. I doubt I’d have spotted it.

February 6, 2025
Thriva logo

Reply from Thriva

Hi Paul,

We're really happy to hear that you're able to take control of your health and proactively try to manage it after using our service.

It's great to have you with us at Thriva — thanks so much for sharing your feedback here.

Best,
Thriva 🙂

Rated 5 out of 5 stars

Useful to feel in control

I’m really grateful for the freedom Thriva gives me to do blood tests easily at home. The auto-draw worked amazingly well and I could just pop it in a normal postbox. I had my results back the same evening just two days later, which felt incredibly quick and stress free.
What mattered most to me was feeling back in control of my own health. I’d been told by my GP that my symptoms were likely anxiety, but my Thriva results showed I had significantly low B12 and vitamin D. Trusting my gut and acting on those results has made a real difference, and since starting supplements my symptoms have reduced significantly.
It is expensive, but for me i was able to afford i5 and it’s been worth it. I’m thankfully able to continue testing every 6 months at present, and it gives me real peace of mind. I’d definitely recommend it to anyone who wants clearer answers and more control over their health if they are able to afford it.

January 28, 2026
Rated 4 out of 5 stars

Thriva - give it a try but beware of a few hurdles

I decided to proceed with Thriva for a variety of blood tests this January, having used a competitor in January 2025. I researched the testing packages both companies offered, plus those that I have annually tested by the NHS due to a chronic health condition. I decided to go with Thrive as it offered the flexibility of adding or subtracting the test you wanted, following the initial quiz on their website. Each type of test also had good detail of what was being tested and what the tests revealed about your health. I took the website recommended tests, removed 3 and added 2. I didn't want to duplicate tests I already get on the NHS. The price was reasonable and I was able to use the first test discount. There was also an offer to receive 6 months of Vitamin D.
I emailed Thriva after placing the order asking them not to send me the Vitamin D as until I knew I was deficient from the test I ordered, I didn't know if I needed them. Thriva got back to me quickly and said it wasn't possible to halt the Vitamin D as it is automatically sent out following an order.
The kit arrived very quickly and the process to draw the blood sample was very quick. The auto draw device was simple and painless.
I mailed the sample the same day and within 2 days all the results were in the app. On reviewing the results I noted 2 tests I had not ordered had been done and 2 I had ordered had not. When I checked in the app, in 2 different tabs it showed what I had ordered and this matched what had been tested. I emailed Thriva to query this and they confirmed what the app was showing as the tests I had ordered. I did not screenshot the website order I made unfortunately as I am 100 % sure of what I ordered. I checked the list I had built several times, my partner checked it and I know I wouldn't have requested 2 tests as I am tested for these on the NHS so I didn't need to pay for them. I don't know if something went wrong with my website order but I would recommend taking a screenshot of your order I case of any discrepancies.
I like how the app is laid out and how you can connect to wearable to import some data across. At this time data that you manually impor6 you can't delete or edit. You can email Thriva though and they will reset values for you.
You are encouraged to give feedback in the app. The GP report is good and gives you advice about optimising your results. I did input my chronic health condition and the medication I am on and it appeared this had not been reviewed by the GP as advice was given that would not have been given if this was known.
I would recommend using Thriva but it seems to be a work in progress. I did communicate by email with Thriva several times and found them to be very responsive and polite.

January 21, 2026
Rated 3 out of 5 stars

Disappointing experience

I bought this as I wanted a cholesterol test as the wait at the GP surgery was quite long. The kit arrived quite quickly. The blood drawing device didn't work as well as those with other kits we have used so I requested a replacement. Despite doing so a couple of times it's not arrived. The cost doesn't feel commensurate to the experience which is a shame as I had high hopes and was planning to use Thriva for various things. I requested a refund which they quickly provided and I was grateful for.

January 29, 2026
Unprompted review

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